Casino Lab Canada Review
Casino Lab is a brand new casino site and offers something different from its peers.
With an unusual look and design, it is clear the owners of Casino Lab - an operator called Genesis Global Limited - worked hard to come up with a site that stands out from the crowd.
Genesis also runs various other notable online casinos, including:
Newcomers are likely to have questions about Casino Lab, such as the number of games this site has to offer, what its security provisions are and if it is a safe place to play online.
The science theme means that Casino Lab has a different feel to most other online casinos with a trio of characters popping up on a regular basis throughout the site.
Blue-haired Philomena is said to be the owner of the lab and she is helped out by her assistant Sebastien - otherwise known as Professor Slot - along with her pupil Wesley.
In reality, while it is nice to have these characters, they do not really make any difference to the online gambling experience most people will have when they sign up for an account here.
Casino Lab is one of a number of online casinos that are run by operator Genesis Global Limited and it is worth noting this firm has been a slightly controversial figure in the industry of late.
Indeed, Genesis Global Limited - which claims on its own official website to be the fastest-growing iGaming company in Europe.
Casino Lab Casino Review
A great range of casino games is one of the top reasons to sign up for an account at Casino Lab. This site has more than enough slots to keep people entertained, while there are table games, scratch card games and casino card games, along with a live casino element as well.
Various providers have their games featured at Casino Lab, including many of the biggest names in the business, such as NetEnt and Evolution Gaming. A search function offers users the chance to find a specific game, which they can also opt to only see titles from a particular developer, such as Red Tiger, Pragmatic Play or Microgaming. Slots cover a lot of bases, from video slots to animated games, along with more old-fashioned and traditional fruit slot games.
Top slots like Starburst, Book of Dead and Twin Spin are among the most popular among Casino Lab players, who can even play a game based on the Gordon Ramsey TV show Hell's Kitchen. A section for new slots is worth checking out to see which titles have most recently been added to the Casino Lab library, which is undoubtedly extremely deep. Jackpot slots have life-changing amounts of cash available to win, so they will always be a popular choice here.
Roulette, blackjack and baccarat lead the way when it comes to the other casino games that can be played at Casino Lab, which optimises all games for mobile but does not have an app.
At the Casino Lab live casino, there is everything from Deal or No Deal and Monopoly to craps, Mega Ball, Crazy Time, Dream Catcher and Side Bet City. There is no doubt that the live casino is one of the main areas of strengths at Casino Lab, which also has live VIP rooms available. However, high rollers may be disappointed by the lack of a rewards scheme at Casino Lab.
New users at Casino Lab get a generous sign-up bonus but there are also promotions aimed at existing users to encourage them to keep coming back to the site to play online casino games. Reload bonuses are often available, with free spins dished out by Casino Lab regularly too.
Casino Lab claims it has "one of the fastest and most advanced online mobile gaming experiences in the industry" and there is no doubt that the site runs rapidly. This might seem like a small thing but when online casino website pages take time to load, this is frustrating for users.
The site's customers have to provide identification whenever they make a withdrawal of funds amounting to £2,300 or more, but this is not the most important thing to point out about how payments out of accounts are made here. Withdrawals made to a bank account are subject to an administration fee of £10 and this is also in addition to a processing fee of 2.49 per cent for payment fees, though this is at least capped at £19.99. With a lot of other online casinos offering free withdrawals, the fees involved at this site could put some users off from joining Casino Lab.
Customer service is offered on a 24/7 basis at Casino Lab, which is helpful, and support can be accessed in a range of languages too: English, Finnish, German and Norwegian. Telephone, email and live chat customer support are all available to those who opt to play at Casino Lab.
Casino Lab Security and Regulation
Casino Lab is owned by Genesis Global Limited and the site is one of around a dozen different sites that are on the operator's roster at the present time.
Based in Malta, Genesis Global Limited holds licenses from the Malta Gaming Authority and the UK Gambling Commission, indicating its brands are usually considered safe to use.
Genesis did see its UK licence temporarily suspended by the Gambling Commission in 2020, but the firm denied wrongdoing and the licence was reinstated a few months later.
On the security side, SSL is in place to make sure that depositing into a Casino Lab account is safe. Various payment methods, like Interac, iDebit, PayPal, Trustly and Paysafecard, as well as debit cards, can be used to add funds into an account and all transactions are secure.
Casino Lab claims it can provide "guaranteed protection of your personal information" to customers, though its website does not volunteer details on how it makes this happen.
The site does say Casino Lab is fully "compliant with global gaming standards in safety, security, transparency and privacy protection", which should be enough to reassure users.