Genesis Casino

Genesis Casino New Zealand Review (2024)

If it’s about the beginning, birth, or creation, then it’s fair to say Genesis Casino New Zealand is in its infancy. With its headquarters based on the Mediterranean island of Malta, owner Genesis Global Ltd established this namesake in 2018 to add to close to 20 other online casinos in its stable since plying its trade in the online gambling industry from 2014. It labels Genesis Casino as its “flagship favourite child”.

The company’s global status is reflected in stablemates such as Casino Cruise, Casino Gods, Casino Planet, Casoola, Kassu, Pela, Playerz, Spinnit, and Vegas Hero, albeit geared mostly towards Nordic nations and the United Kingdom. Kiwi gamblers should consider themselves lucky to have the custom of Genesis Casino because the United States is among some European and Middle Eastern nations excluded from its platform.

While pokies (slots) make a statement at the online casinos, Genesis Global family of operators has the luxury of enticing Aotearoa New Zealand gamblers who are partial towards live-streaming platforms, with close to 100 games.

Range of Games

Those Kiwi players iGamers who are familiar with Casino Planet’s website will find Genesis Casino’s one isn’t too different, bar its blue-and-purple backdrop. Adventures on an intergalactic and space-page theme await those who make their way to Genesis Casino’s platform. The most alluring factor is the “try” (play for fun) and “play” (for real money) options the second you hover above the games’ thumbnails.

Genesis Casino NZ offers more than 1,000 online casino games. It isn’t shy to employ the services of elite software studios to ensure New Zealanders have a complete iGaming experience. Its impressive library opens its iGaming lounge to a stimulating selection, including the pokies, card/table, and live-casino catalogue of games. The horizontal bar menu offers tabs such as “popular”, “new games”, “must fall jackpots”, and “video slots”.

Pokies

The Genesis Casino engineers promise to thrill Kiwi gamblers with their selection of pokies. The online operator’s website singles out Dead or Alive 2 and the Sabaton Slots to provide a glimpse of the variety it offers on its iGaming platform. The former is set on a NetEnt creation of the Old West theme of a blazing, free-spins feature on entering a High Noon, Old Saloon, and Train Heist. Double/Triple Multipliers, as well as Sticky Wilds, offer Kiwis a chance to boost their winnings by 16x.

The Sabaton Slots invites New Zealanders to try a game with a Swedish rock-band twist. Play’n GO’s 5-reel mosh pit comes with more than 10 pay lines. Keep an eye out for the band’s lead singer amid Battalion Spins, Chained Reels, Last Stand, Mega Symbols, and Metal Stacks, to name a few adrenaline-fix features.

Here’s a blend of pokies Kiwis can find on the Genesis Casino platform:

• Book of Dead
• Extra Chilli
• Gonzo’s Quest
• Razor Shark
• Temple Tumble Megaways
• Valley of the Gods

Card/table games

Baccarat, blackjack, poker, and roulette are among the table fare Genesis Casino lays out on its iGaming tables for New Zealand gamblers who feel they have a better chance of boosting their winnings. Such Kiwis believe luck will have a better chance of thriving because of the gamblers’ strategies. Nothing tests the strategists more than blackjack games.

Genesis Casino NZ does a great job of offering some literature to Kiwi newcomers with a commentary of what baccarat entails. For those who don’t identify as strategists will be delighted to know that the baccarat variant of punto blanco banks on luck. The other variants of baccarat banque and chemmy demand a skill element.

Beginners will love the summaries on poker and roulette, too. Genesis Casino finishes off with sound advice on finding a happy marriage between luck and skills to be successful on its card/table games. Note, not all games offer a “try” (free) offer.

Here are some card/table games that caught our eye:

• Baccarat Cricket War
• First Person Blackjack
• First Person Craps
• Fortune Finder with Holly
• High Card Flush (poker)
• Red Dog
• Scarab Auto Roulette

Live-casino games

Push aside the artificial intelligence dealers and random number generator (RNG) games because Genesis Casino promises you its human croupiers and dealers will offer Kiwi gamblers an unforgettable brick-and-mortar experience without them having to leave their domestic dens. Minus the smell of felt and cigar smoke making your eyes water or nostrils tickle, Casino Genesis declares its online operation will not disappoint.

For those Kiwi players who enjoy the human interaction, the online casino’s dealers will prompt them to make their selections and place their bets. Numerous camera angles will provide close-up views of the croupiers either playing a hand or spinning the roulette wheel. A chat channel will allow players to exchange remarks, but Genesis Casino advises the engagement with croupiers and dealers will be minimal.

The live-dealer roulette variants offer exciting game-show themes. No free games are allowed here because the online operator has to pay its staff to cater to a limited number of chairs around the virtual tables.

Here are some games that may pique the interest of Kiwi card/table enthusiasts:

• Auto Roulette Live
• Baccarat Card Game Lobby
• Craps Live
• Dream Catcher
• Exclusive Blackjack Green Diamond
• Fan Tan Live
• Live Poker Lobby
• Mega Ball
• Monopoly Live
• Three Card Poker

Payout Percentages

The overall payout percentage for Genesis Casino NZ hovers around the 97% to 99% mark, which is jaw dropping compared with other reputable online casino operators plying their trade in the New Zealand cyberspace. Just as it’s difficult to navigate on the Casino Planet site, Kiwi gamblers will discover they’ll need to go to the flat burger menu on the top left of the website to find the welcome offer before they can become familiar with more minute details.

We advise New Zealanders to do their homework thoroughly by reading the terms & conditions before diving into the “astronomical” four-tier welcome bonus offer to newcomers. That entails a 100% matched $NZ100 deposit, plus 300 free spins on the Starburst game. Note that a minimum $NZ10 deposit is required at each stage of the welcome bonus. Thirty free spins are gifted on the initial deposit and the remaining at 30 a day over nine days. They are valid for only 72 hours from the time you activate an instalment.

It pays to know that bonus codes (listed on the landing page as WGEN2, WGEN3, and WGEN4) are required to redeem the remaining three deposits, albeit on account of lower percentages of 50% and 25% x 2 match-ups, respectively. Genesis Casino also reserves the right to change the game pertaining to free spins at its discretion.

To fully understand payout percentage, Kiwi gamblers need to comprehend what return to player (RTP) is. RTP is the result of comparing the money paid out from wins against the sum of cash wagered at any given online casino. At Genesis Casino, for example, an average RTP of 98% comes with the understanding that for every $NZ100 a Kiwi gambler wagers, the online casino will have to fork out $NZ97 in winnings. However, it’s vital to note that this is in theory a six-figure number of gamblers wagering over an extended time, rather than some perceived sense of religious returns on spontaneous individual bets.

That also brings into play the Genesis Casino’s 40x wagering requirements that must be met within the 14-day deadline amid maximum betting limits placed on spins. Also referred to as the playthrough, New Zealanders have to meet the requirements before they can withdraw any bonus winnings. The online operator’s wagering requirements rate isn’t excessive when compared to those of rival online casino operators whose playthrough can be anywhere from 50x to 70x.

The maximum amount a player can withdraw from bonus money, once all wagering requirements have been met, is no more than $NZ2,000. However, progressive jackpot wins are exempt from those ceilings and VIP members’ may be granted more leeway. The maximum a New Zealand iGamer can claim from free spins is $NZ100. Read the details in the “withdrawals from your account” section of the terms & conditions.

All baccarat games are excluded from wagering. However, the rest of the games on the Genesis Casino virtual playground will count towards the wagering requirement criteria. Some games will carry less weight than others. We’ve done the six-point-sized letter research for you to save the strain on your eyes. Here’s the breakdown:

• Blackjack games: 5%.
• Classic pokies (slots): 75%.
• Table games: 10%.
• Video pokies (slots) and other games: 100%.

Note: Bonus funds cannot be wagered on Push Gaming, Real Deaker Studio, and a rash of other pokies listed on its “Deposit Now” fine-print section of the welcome offer page.

Software Manufacturers

To cut to the chase, Net Entertainment (NetEnt) and Microgaming provide the master switch for Genesis Casino NZ to plug into its power-point platform for the enormous range of games. Not surprisingly Evolution Gaming ensures the live-casino comes as close as possible to the brick-and-mortar experience for Kiwi gamblers.

This is not only an indication from Genesis Casino of its commitment to New Zealanders but also a professional cutting-edge mindset that if you want to be the best in the online gambling industry, you have to ensure that no stones are left unturned to bring its intergalactic theme to life. Here’s a list of other software providers listed on the website landing page that add value to the online operator’s virtual playground:

• Ezugi
• Gamomat
• iSoftBet
• Play’n GO
• Pragmatic Play
• Quickspin
• Red Tiger
• Rela Gaming
• Skywind Group
• Wazdan
• Yggdrasil

Loyalty Programme

To be entitled to an out-of-this-world experience at Genesis Casino’s galactic universe, the online casino operator assures New Zealanders that they can “spin up some stardust as a VIP” on its website. Unfortunately, we had to do a separate Google engine search via the internet to find out if Genesis Casino had a VIP programme.

The online operator assures Kiwi gamblers that its invitation-only VIP programme “will bend the boundaries of speed” to explore a deeper experience. It comes with the pledge of a special VIP suit that’s loaded with iGaming gadgets. Ground staff support, personalised offers, and free fuel-ups add value with the help of new navigational tools.

Here is Genesis Casino’s list of some of the perks New Zealand gamblers can enjoy:

• Dedicated account manager
• Exclusive bonuses & promotions
• Exclusive VIP events
• Flight tickets
• Holiday packages
• Monthly VIP prize draw
• Personalised birthday presents
• Personal withdrawal service

Some reviewers may not consider a VIP programme as loyalty reward, but we see it as part of the complete package. Genesis Casino runs a business so those Kiwis who invest their money and time on its platform deserve the extra perks. The online operator supplements that with its promotions.

Lightspeed Monday

This bonus promotion dangles the carrot of free spins every Monday for those New Zealanders who will deposit and wager $NZ10 or more, from Thursday to Sunday. The website doesn’t specify how many free spins you’ll find in your inbox on a given Monday except to say every set is different because Genesis Casino will switch games.

Weekly Bonus Mission

Should Kiwi gamblers wish to accept its offer to explore, Genesis Casino will present fresh missions each week to boost your chances of claiming rewards. When we visited the website, the inline operator had been offering a $NZ50 deposit, or more, to explore its universe from Monday to Thursday.

The reward? A 25% up to $NZ100 deposit bonus on Friday. Our advice to New Zealand gamblers is to read the Bonus Terms and Conditions in fine print, on the right side of the website page, before clicking on the “Deposit Now” button to dive into Genesis Casino’s galactic universe.

Mobile Site/Apps

While the casino's mobile app may not be the easiest to find points of interest, it’s still easy to navigate, It’s also free of clutter and up there with some of the elite rivals. It paves the way for multiple types of portable devices to dock on its launching pads. That means New Zealand gamblers can cut to the chase to access the online operator’s platform via the browser of their digital mobile gadgets.

Genesis Casino doesn’t provide for a manual, native, downloadable APK-type of app. Kiwi gamblers can play on its platform with the help of desktops, tablets, and mobile phones. That is, Android, iOS, and Windows users should all be in for a digital treat with more than 450 games at their disposal while on the run. Just make sure your devices possess relatively new versions of software. The HTML5 qualities will automatically embrace the appropriate settings for a seamless interface experience.

Security & Regulation

The Malta Gaming Authority, eGaming Curacao, and the United Kingdom Gambling Commission have issued licences to Genesis Casino to ply its trade, albeit not all of them in the New Zealand cyberspace. That should allay any fears Kiwi players may harbour about the online operator’s transparency and accountability.

Genesis Casino spares no investment in protecting its New Zealand customers. It subscribes to the security of some of the safest 128-bit SSL encryption technology out there in the online gambling industry to protect the financial and personal details of Kiwis. It also uses PCI (card payment) compliant methods. Independent thirty-party agencies, such as eCOGRA, audit its extensive library of games. The process helps monitor the random game generators (RNGs) to remove any doubts on the online operator’s sense of fairness when opening its iGaming doors to New Zealanders.

Payment Methods

When the galactic buzz has piqued, New Zealanders will feel the urge to play with real money. That’s when the fun and games begin. The array of payment-method providers on the Genesis Casino website is an indication of why it upholds professional standards. They include bank transfers, debit/credit cards as well as a range of e-Wallets and prepaid cards. The online casino accepts kiwi dollars, so that means New Zealanders will save money on currency exchange rates from the payment providers.

New Zealand gamblers prefer to make fee-free instant deposits via:

• ApplePay
• ecoPayz
• eZeeWallet
• MasterCard
• Maestro
• MuchBetter
• Neosurf
• Neteller
• Skrill
• Visa
• Visa Electron

It’ll excite Kiwis to see the PayPal logo, nestled among the others, at the bottom of the landing page but not on the casino’s list. However, we advise New Zealanders to read the welcome offer “deposit” clauses on the right flank. While disappointing, it’s also enlightening to receive a warning that deposits made through Payz, Neteller, Paysafe, PayPal, and Skrill are not eligible for the new-player Welcome Bonus that Genesis Casino Planet offers.

Furthermore, click on the arrow of the payment provider to become familiar with intricate details. The diligent Kiwis should visit terms & conditions to learn how they must agree to refund and compensate the online operator for any unused deposits through dormancy. Genesis Casino reserves the right to retrieve its costs.

As for withdrawals, all e-Wallets pay out instantly whereas credit card is between 1-3 business days, once a withdrawal is approved. The online bank transfer can take 3-5 working days. The maximum time for withdrawals from the online operator’s end is 24 hours but that also is subject to how quickly Kiwi gamblers return their KYC (know your customer) documentation on request. Genesis Casino meets its own anti-money laundering (AML) policy as well.

Here’s what Kiwis prefer when it comes to opting for withdrawal methods on the Genesis Casino platform:

• ApplePay
• Bank transfer (online)
• ecoPayz
• eZeeWallet
• MasterCard
• MuchBetter
• Neosurf
• Neteller
• Skrill
• Visa
• Visa Electron

A minimum $NZ10 kicks in and a ceiling of $NZ2,300 is required for each transaction to be processed. You can withdraw no more than $NZ5,000 a week, or $NZ22,000 a month. Genesis Casino urges using the same payment methods for both transactions. More importantly, withdrawals incur fees. Where the deposit/withdrawal payment methods don’t marry, a $NZ10 fee will be levied, on top of a 2% processing fee. In other words, ensure you use the same form of payment to minimise the cost of withdrawals. Be thorough in reading the terms & conditions.

Customer Support

It isn’t obvious when New Zealand gamblers head to Genesis Casino’s launching pad for a lift off if the online operator has a live-chat service. We assume it must be similar to Casino Planet where it’s only available to those who register. A phone service is provided but it’s not a toll-free one. However, don’t despair as there are other forms of around-the-clock methods of seeking help from the online operator’s dedicated and knowledgeable support crew:

Contact form: Drop down window offers several options, plus “other queries”, that works like FAQs.

• Emails: docs@genesiscasino.com or complaints@genesiscasino.com or support@genesiscasino.com or reclamaciones@genesiscasino.es
• Live chat: We suspect only for those who register because there’s no sign of it on the website.
• Phone: +35627782825