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Twin Casino New Zealand Review (2022)

That online casinos have a rich history is always a selling point for New Zealanders. However, it pays to know that some competitors in the gambling industry have other variables to offer that make them better options for Kiwi players.

Twin Casino New Zealand is one that fits the bill. So, what is its different selling point? The online operator accepts Bitcoin (BTC), alongside the kiwi dollar, to feature among the top five in the country to accept the cryptocurrency. It is in keeping with the rise in the popularity of Bitcoin casinos in the Kiwi cyberspace and the traction digital currencies are finding with tax authority regulations here. The “Twin Races” tournament in pokies is another game changer.

Launched in 2017, Twin Casino makes no bones about why it’s sassy. As much as the last century had its moments, this online operator is waving its industry standard Malta Gaming Authority credentials to say let’s explore what’s available in the 21st Century. Despite its fledgling status, Twin Casino has made its intentions clear in engraving its name on two industry awards in 2018:

  • Best Affiliate Programme Newcomer iGB Award
  • Rising Star in Gaming SBC Award

It, therefore, doesn’t comes as a surprise that adventurous New Zealanders are entering the digital domain of the Oring Limited-owned online casino without looking over their shoulder. With a solid reputation and perks, such as free, no-deposit spins, Twin Casino comes with the eCOGRA stamp of approval of random tests to ensure its iGaming machines have undergone a return to players (RTP) assessment to ensure Kiwis have a fair chance of winning back what they’re wagering, theoretically speaking.

Refreshingly, the Twin Casino website is futuristic, offering an Aotearoa New Zealand flavour with astronauts holding up a kiwi-crossing road sign, and vibrant landing page that is easy to navigate. Mindful that pictures say a thousand words, the online operator opens its virtual doors to a gaming lounge that hits Kiwis in the face with an explosion of colourful titles.

The activity feed, below the generous welcome offer, highlights iGamers who have won anywhere from a few hundred dollars to five-figure sums. New games, popular numbers, top live games, Kiwi classics, etc, take the guesswork out for New Zealanders trying to choose what suits their needs. The signature fluorescent blue links, embedded in the written details of a charcoal backdrop, at the bottom of the page are just a click away from enlightening Kiwi iGamers.

Whether it’s progressive, classic, or video pokies, Twin Casino has got you in the front-row seat.

Range of Games

When everyone is offering, more or less, the same type of games it’s fair to say competition is stiff. That means online casinos have to lift their game. Twin Casino does that with aplomb. The gambling operator offers a mind-boggling 2,500 games, including an exhausting catalogue of the Kiwi favourite pokies (online slot machines) comprising more than 2,000 of them alone.

However, we all know just numbers alone won’t cut it with a fussy gaggle of gamblers. Variety is the spice of iGaming life, so Twin Casino isn’t cutting any corners to whet the insatiable appetite of the New Zealand faithful wanting to place a wager on its site.

To live up to the billing of a modern online casino, industry operators of the ilk of Twin Casino are subscribing to the elite providers and manufacturers to ensure their customers will land on a seamless site. It’s even in touch with festive-season themes — Easter, Christmas/New Year, Halloween, Valentine’s Day — confined to a window of the number of days for Kiwi iGamers to engage with. 

Pokies

You know Twin Casino means business when it not only feeds Kiwi gamblers’ pokie fixes but also raises the stakes with its hallmark “Twin Races”. A drop-down click takes you straight to two options. Chuck in card/table games, including the irresistible live-dealer ones, and New Zealanders will find iGaming heaven is within reach of their hot, little hands.

Twin Races is the online casino operator’s response to the mother-of-all fixes. It’s pokies with a twist. The pokie tournaments run along the lines of a “week-long” (for a cut of $NZ2,000 and 500 free spins) or “weekly” ($NZ1,000 + 500 free spins) for the benefit of New Zealand gamblers. All the Kiwi players have to do is click on the blue “join race” button to enter the races for a minimum of NZ50 cents.

Those wagering, against other gamblers in the race, have the chance to muster points to scramble up the rungs of the leader ladder. Those who are lucky enough to make it to the podium, either as highest-points gatherers or top multipliers, will be claiming a swag of cash prizes and free spins. Just because you wager NZ50 cents, it doesn’t mean anyone who places $NZ5 will have any advantages over you.

Overall, Twin Casino invites Kiwis to explore what’s tailored to their needs with the use of free demo games before signing up to play for real money.

Here’s a blend of classic, new, and popular pokies Twin Casino has in store for New Zealand gamblers:

  • Atlantean Gigarise
  • Aztec Twist
  • Book of King Arthur
  • Bushido Ways xNudge
  • Fortune Ox
  • GeMix
  • Jack and the Beanstalk
  • Merlin and the Philosopher’s Stone
  • Phoenix Inferno
  • Queen’s Guard
  • Reactoonz
  • Win Escalator

Card/table games

If you’re “pokied out”, don’t despair. Just head to the card and table wing of the Twin Casino site for some well-earned variation and distraction. Whether it’s baccarat, blackjack, roulette, or video poker, all you have to do is to slide into the virtual seat around the casino table to find your fix.

Not surprisingly, First Person Lightning Roulette (also the baccarat variant), which offers the chance to wager on a minimum NZ20 cents to a maximum $NZ10,000, is finding solid traction with New Zealand gamblers. That Twin Casino’s adhering to the random number generated (RNG) regulations means Kiwis will have a fair go around the casino tables.

It pays for Kiwi strategy seekers to know that video casino roulette has an edge over the live-dealer card versions owing to speedy payouts on account of slick technology. Not only do bonus features give gamblers bumper opportunities, but they won’t experience any delays between games. The variations aren’t as impressive as those you’ll find at other online casinos but, again, it’s more about quality and points of differences rather than a numbers game.

Here’s a snapshot of card/table games:

  • Andar Bahar (Inside Outside in Hindi)
  • Caribbean Blackjack
  • Dragon Tiger
  • European Roulette
  • First Person Lightning Baccarat
  • Match Day
  • Maxi Roulette
  • Multi Hand Atlantic City Blackjack
  • Perfect Pairs Blackjack
  • Space Invaders Roulette
  • Twin Roulette x5

Live-dealer games

Look past the flowing blonde/raven hair as well as chiselled chins and majestic vest/ties of croupiers to find Twin Casino will rock New Zealanders’ iGaming boat with its more than 70 live casino games. Whether it’s mobile gadgetry or desktop modules requiring downloading apps, the online operator’s got Kiwis covered at a minimum $NZ10 deposit. It pays to know some of the live games can entice you with a minimum NZ20 cents.

Reasons for individual gamblers may differ when deciding what’s their go-to live-dealer games. New Zealand players must rest assured their choices can be tailored around game themes, wagering amounts, online atmosphere, engagement with other iGamers, round-the-clock croupier connection, to name a few. A live online card game that will catch cricket-loving Kiwis’ eye is Ezugi’s Cricket War.

Here’s a taste of card, new, top, and VIP live games that Twin Casino offers to Kiwis:

  • 2 Hand Casino Hold’em
  • Auto Roulette VIP
  • Baccarat Squeeze
  • Blackjack Party
  • Cash or Crash Live
  • Fan Tan Live
  • Immersive Roulette
  • OnAir Lobby
  • Salon Prive´ Blackjack 2
  • Super Sic Bo
  • Teen Patti Live
  • Three Card Poker

Payout Percentage

Kiwis with a can-do attitude would never assemble a DIY piece of furniture without knowing what’s outlined in the instruction manual. For that reason alone, they’ll want to know the A to Z of online casinos, including what payout percentage or return to player (RTP) is, before diving into games. It’s a yardstick of measuring how much New Zealand gamblers can expect to win, on average, when they play on the Twin Casino online platform. That’s why it’s essential for them to have, on their fingertips, the online operator’s games that have the best possible return. In turn, that’ll entail a “smaller house edge”, which translates to more money that should, theoretically, end up in the pocket of Kiwi players rather than the establishment.

Subscribing to eCOGRA’s fair play rules, Twin Casino takes responsible wagering seriously by policing the age-restriction (18 years old and above) requirements and deposit limits. Its RTP for all games hovers around the 96% (this may mutate over a passage of time) mark. Pokies (slot machines) come in at 95% but the margins will vary, depending on what game they’re playing. The Twin Casino website aptly outlines the risk levels gamblers need to factor in to find out what suits them.

The online operator’s drop link explains the variance and volatility elements of pokies. They are rated as low, medium, and high variance online games based on random number generators (RNGs) that offer Kiwis a better chance of hedging bets over a stanza of time rather than based on sheer luck.

  • Low variance risk: This is ideal for Kiwis who want to spend longer time playing but only want to place high volumes of smaller wagering amounts. They come with modest jackpots and won’t be more than 50 times the sum of money you bet.
  • Medium variance risk: These fluctuate between low and high payouts but require Kiwis taking more risk, albeit not as much as the higher variance games.
  • High variance risk: This category isn’t for the faint hearted. You need the patience of a saint and nerves that can be lucked like strings of a guitar. That’s because you are likely to haemorrhage money in the hope of nailing the big one to soothe those jangled nerves. The magic words of “multiplier” and “wild” at Twin Casino have the propensity to boost winnings, from anywhere as twice the amount to the tune of 1000 times.

Software Providers

 To be among the elite means online casinos have to hang out with industry players who have a cutting edge. Twin Casino is beckoning Kiwi gamblers for a reason — yes, with its contemporary iGaming lounge. It goes without saying that award-winning Microgaming and Evolution Gaming are on board its digital ship. However, Twin Casino isn’t skimping on funds to employ the best technological wizardry can offer in bringing New Zealand players gaming joy on its digital playground.

Enter the other main gaming software providers — such as NetEnt, Play’n GO, Pragmatic Play, Quickfire, Quick Spin, Yggdrasil Gaming — for that seamless navigation and transition to the Twin Casino lounge. But the online casino operator is far from done in the quest for becoming New Zealand’s front runner, flicking on the powerpoint to its grid for other smaller but precision software manufacturing visionaries.

Here’s a list of the smaller but significant software providers Twin Casino uses to keep Kiwi gamblers humming:

  • 1x2 Gaming
  • Big Time Gaming
  • Elk Studios
  • Genii
  • Greentube
  • Hacksaw
  • High5
  • Iron Dog
  • Kalamba
  • Nolimit City
  • Oryx
  • Playson
  • Relax Gaming

Putting their creative minds together, these trusted game creators have spun a web of mesmerising graphics, using HTML5 technology and user-interface (simply screens in plain speak) capability that makes it idiot-proof for even the beginners who enter the Twin Casino lobby. What will thrill Kiwi newbies is the opportunity to click on the snazzy demo game images to play for free to have a feel for what takes their fancy.

The online casino savvy will enjoy narrowing down games via filters of “providers”, “themes”, and “features”. Tick the box on “branded games” (CSI™, Game of Thrones™, Village People) and “pink and fluffy” in the “themes” drop. From reggae beats on the summer beach to spooky fare in the Temple of Tut, to soppy slots in Love Island, Twin Casino aims to please Kiwi gamblers to the max.

 Loyalty Programme

 The drift is no different to other online casinos. That is, Kiwis can click and collect along the way in the gaming lounge of Twin Casino, regardless of whether you’re a casual customer or a high roller. Keep it up to become a “Loyal” or “VIP Twinner” by virtue of simply signing up, placing a deposit, and letting your fingers roam.

For every $NZ1 Kiwi gamblers place as bets, they’ll receive a loyalty point in trying to scale the four-tier floors. Loyalty levels fall in the bronze/gold  categories while the Twin VIP Programme nestles into the Platinum and Diamond ones. The loyalty level qualifies Kiwis for Loyalty Races that boost prizes, such as faster withdrawals, free cash without any wagering requirements, and tournament tickets.

The VIP status rolls up the loyalty benefits into a bundle with perks such as a direct rapport with the accounts manager/customer support, event invitations, and generous personalised cashbacks with bonuses or money in your hot hands every week. The icing on the cake is the lure of the VIP Gift Shop. However, New Zealand iGamers must read the terms and conditions before clicking at the shop for pre-determined gifts such as concert tickets, dinner deals, multi-dimensional, newfangled gadgetry, and travel vouchers.

Mobile Sites/Apps

If a game of patience isn’t part of the repertoire of Kiwi gamblers, then they’ll be relieved to know that they won’t need to download any additional software apps. Just land on the Twin Mobile Casino website home page to find a site that is compatible with a variety of handheld portals. The online casino operator assures Kiwis they simply need to go to the browser of their desktop or mobile phone devices to find traction with android, iOS, or Windows by simply typing in the URL.

In using high-spec technology providers, Twin Mobile Casino guarantees its games will not lose their visual/sound quality and sharpness when snapping into the compact face of a mobile phone or tablet. With a selection of receptors, all New Zealand gamblers need to ensure is that they have access to a good connection to the internet to soak up the high definition (HD) graphics. 

Customer Support

In its commitment to deliver an enjoyable and quality experience to its New Zealand clients, Twin Casino is committed to making accessible an around-the-clock player support service every single day of the year.

Whether it’s technical issues arising from your frustrations of an inadequate mobile device or accounting matters, a gaggle of approachable agents will cater to your needs. Kiwi gamblers can reach the customer support stable via Twin Casino’s live-chat facility in an impressive within-30-seconds of response time. The New Zealanders can simply flick an email to:

support@twin.com

Note that Twin Casino’s response time for emails can be up to 24 hours, so it’s ideal if you’re not in a hurry. Having outlined that, it’s important to digest that the service is better than other rival online casinos which can take up to 48 hours to respond. English is the go-to medium of communication for the majority of New Zealanders, but the online casino offers several other languages, including Deutsch (Germanic), Finnish, French, Norwegian, Portuguese, and Spanish. Twin Casino doesn’t have a phone service, but its need help? page on the website has an elaborate frequently asked questions (FAQs) section that Kiwis may find will go a fair way in resolving most of their teething problems.

The FAQs section endeavours to remove any complexities surrounding log-in procedures, registration, bonuses, games, licences and security matters, payments, and verifications, as well as technical issues. Twin Casino’s “responsible gambling” section, again, endorses the online operator has the health and wellbeing of Kiwis at the fulcrum of its business.

Payment Methods

It’s all fun and iGames at Twin Casino New Zealand but don’t ever mistake that for the establishment dropping its guard when it comes to payment methods. The online casino operator follows international banking protocols and adheres to quality standard guidelines in processing payments of Kiwi gamblers. Like its rival online gambling providers, Twin Casino ensures its accounts department rubberstamps a player’s personal information before any money exchanges hands. Verify your personal details thoroughly.

Because it employs the 128-bit SSL encryption technology, New Zealanders can rest assure their financial particulars are sound and secure in its hands, especially as a site that accepts Bitcoin (BTC) cryptocurrencies. Only a handful of online casinos accept BTC in New Zealand, owing to its anonymity features and the risks associated with scamming. Twin Casino lets Kiwis choose from several payment methods when making deposits, albeit not as many as other marquee online casinos, but it does have the ones that matter. They include the popular debit/credit cards, such as Mastercard and VISA, bank transfers, as well as e-Wallets, and pre-paid vouchers.

Deposit options

All, bar Paysafecard, have a minimum $NZ10 deposit and a maximum of $NZ5,000 when moving sufficient funds to your player account on the online casino site. Paysafecard’s minimum amount is the same, but the online casino operator has placed a $NZ500 ceiling on the deposit.

For Kiwis using POLi as a payment method, don’t reach for the panic button. Neteller acts as the gateway to it. Twin Casino’s payment options page on its website offers a comprehensive account of what each service provider delivers for an otherwise instant, fee-free gaming experience. Other lesser-known providers, such as AstroPay Card, Euteller, GiroPay, MuchBetter, Sofort, and Zimpler, are also on its list.

Here are some of the well-recognised deposit payment methods Twin Casino provides to Kiwi gamblers (processing time):

  • Bank transfers
  • ecoPayz (instant)
  • MasterCard (2-5 banking days)
  • Neosurf (instant)
  • Neteller (instant)
  • Paysafecard (instant)
  • Skrill (instant)
  • VISA (2-5 banking days)

Here’s a hassle-free, step-by-step guide to depositing money into your Twin Casino account so as to ensure you have more time to play your favourite online games:

  1. To establish a sign-up account, click on the blue box in the top right-hand corner of your screen to take you straight to the Twin Casino website link to register.
  2. Fill out a few details on the way to verifying your account.
  3. Now that your account is active, click on the Deposit request in the drop-down menu under your name.
  4. Pick the Welcome Bonus.
  5. Opt for your preferred online payment method and state the mount you wish to deposit.
  6. Hit the deposit button and you’re ready to rumble on Twin Casino’s online platform that is teeming with 2,500 games.

Withdrawal options

Understanding a human tendency to want your winnings in your hands, Twin Casino is on a mission to provide Kiwi gamblers the fastest withdrawal options in the online wagering circuit. It’s putting its money where its mouth is by backing the key e-Wallet companies that serve New Zealanders.

Withdrawals can be processed within 24 hours via e-Wallets, 48 hours to 6 days for bank transfers, and 48 hours to 5 days for credit card payments. Also, note that Paysafecard doesn’t allow for withdrawals if you use it for deposits. Twin Casino doesn’t accept cheques but, then again, all major banks in New Zealand had stopped that service in 2022, too.

Here are some of the withdrawal payment methods Twin Casino provides to New Zealand players:

  • Bank transfers
  • ecoPayz
  • MasterCard
  • Neteller
  • Skrill
  • VISA

Here are swift and painless steps for Kiwi players to follow in withdrawing their winnings from Twin Casino (desktop/mobile device):

  1. From a desktop portal, click on the drop-down menu in the top right-hand corner of the Twin Casino website.
  2. Pick “withdraw” and opt for your payment method.
  3. From a mobile device, click on the “profile” icon at the bottom of the screen. Click on “withdraw” and enter the amount you wish to take out. Be mindful of some payment methods and their minimum/maximum amounts.

Note: Kiwis may come up against variables that may hinder the withdrawal process. That includes unverified accounts, withdrawing winnings to someone else’s account, and performing the task while a bonus is active. Twin Casino doesn’t levy any fees, but New Zealand gamblers must be mindful that their choice of payment providers may lead to an imposition of levies.

However, for Kiwis, it isn’t just about the fastest deposit and withdrawals when clicking to the cashier segment of the Twin Casino website. New Zealand gamblers must become familiar with the terms and conditions that tend to be transparent in outlining the minimum deposit amounts, betting limits, and wagering requirements for the bonuses.

Signing up on Twin Casino

New Zealanders shouldn’t have to lose the hair on their head when trying to register on the Twin Casino Mobile New Zealand platform. Here’s a smart step-by-step guide on what Kiwis can do to avoid any stress in becoming a valued member of the “Twinner” clan:

  1. Click on the blue box in the top right-hand corner of your screen to take you straight to the Twin Casino website link to register. Email, phone, complex password and tick the box to certify you’re above 18 years old.
  2. Next, fill out the windows — name, date of birth, gender. If you have a “promotion” code, enter it to claim your privileges. Become familiar with the terms and conditions before hitting the “continue” button.
  3. Enter your residential/workplace address details, including your zip code (postal code for NZ) and city, state (province). Anyone entering bogus details will find Twin Casino will shut its virtual doors on their face. Select your preferred currency. If kiwi dollars isn’t your choice, then you can opt for Canadian, Euro, or American currencies, to name a few. Fees will be levied to convert money from one currency to another.
  4. Ensure you verify your account via a text or email message before proceeding further with deposits.
  5. It’s time to lose yourself on Twin Casino online playground, Kiwis.

Info

  • Information
  • Products Casino
  • License Malta Gaming Authority
  • Founded 2017
  • Customer Service
  • Chat Yes
  • Email support@twin.com
  • Phone N/A
  • Opening Hours

Our Score

  • Sign up Offers
    7 / 10
  • Customer Service
    7 / 10
  • Payment Methods
    8 / 10
  • Licensing & Safety
    8 / 10
  • Design & Usability
    7 / 10

FAQs

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