Casino Action

Casino Action

Do you enjoy interactive gaming from the comfort of your home? Casino Action is a Kiwi-friendly online casino with a fantastic loyalty program and plenty of gambling options. 

Reviewed by Ijeoma Esther
Last updated: 16/01/2024
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Casino Action New Zealand Review 2024

Products Online Casino
License Kahnawake Gaming Commission
Founded 2004

Casino Action has grown tremendously since its 2004 launch, consistently delivering an action-filled casino game portfolio over the years. 

Here, Kiwis can access thrilling game lobbies, covering pokies, free spins by Casino Rewards, bonuses and exclusive competitions.

What's more? 

The brand has consistently showcased a customer-first template, explaining why it holds a license from the Kahnawake Gaming Commission (KGC). Fairness and security are guaranteed, courtesy of transparent RTPs and 128-bit SSL encryption technology. 

Throw in the loyalty reward scheme and convenient banking setup, and you have an online casino that presents a solid punch on all fronts. 

Regardless, all that glitters isn't gold, and this in-depth Casino Action NZ review evaluates the casino, brick by brick, to aid gambling Kiwis reach a favorable decision on the brand. 

Ready? Let's get started!

Game Range at Casino Action

With a little over 500 casino games, Casino Action's offerings seem meager compared to modern-day New Zealand casinos. However, what this site lacks in quantity, it suffices for in quality — thanks to its affiliation with the industry's finest game developer. 

What's better? 

The brand boasts an eCOGRA seal, meaning that the games have passed the fairness checks of the most reliable testing agency in New Zealand. Game results are random, thanks to the casino's use of the RNG (Random Number Generator) technology.

The following are the categories of games to enjoy at Casino Action:

Pokies

Pokies remain the most popular casino game among NZ players. As such, it occupies a considerable portion of Casino Action's game presents. 

The casino site compiles a thrilling selection of pokies, offering the game in various themes and forms. 

You'll find numerous Aryan, Ancient Egypt, and Wild West-themed slots, among others. Also, you can find games quicker with the sorting alternatives.

Want to jump right into the action? 

This table comprises data about the most popular slots at the casino:

Title RTP Payline Theme
Agent Jane Blonde 96.1% 243 Fast-paced Action
Almighty Aztec 96.38% 10 Aztec Culture
Book of Atem 96.45% 10 Ancient Egypt
Immortal Romance 96.86% 243 Vampires
Age of Conquest 96.14% 20 Epic Fantasy

Tables

Casino players share an intense admiration for table games because they're more strategic than their counterparts. They are a regular fixture in any casino, and Casino Action sticks to the trend. 

The casino delivers over thirty table game variants, cutting across online Roulette, online Blackjack, Baccarat, and other RNG-based game shows. 

Video Pokers

Video poker isn't a popular game variant in numerous quarters, but the game has its core enthusiasts regardless. Casino Action also provides these people with its enjoyable delivery of various video poker titles. 

Lovers of the game can select from about 23 models, each with unique features. They include Aces and Eights, Bonus Poker – 10 Play Power Poker, Deuces Wild, and Joker Poker.

Variety

Even the most enthusiastic supporter of the standard casino games may get exhausted playing the same variations repeatedly. 

Subsequently, Casino Action supplies Variety games, which are titles you can branch out to for a refreshing gameplay experience intermittently. 

Notable titles include 1524 Golden Quest, Avalon Scratch, Bingote, Pachinko, and Sure Win Scratch.

Casino Action Payout Percentage

The payout percentage is a metric that defines your expectations from a casino game round. Also known as Return-to-Player (RTP), this figure tells a player the amount a casino game machine returns to the players following their participation for a specific period. 

For instance, a pokie with a 94.5% RTP will give back $94.5 for every $100 bet. 

This payout may be distributed among various players or belong to only one, and a high payout percentage points to a high winning rate and vice versa.

Unfortunately, players at Casino Action can't check for the RTPs on their favorite games through the casino. To ascertain the payout percentage on any game in the catalog, launch your chosen title and click the "I" button on the game's wagering interface.

Casino Action Game Providers

Casino Action is home to 100s of high-quality casino games that cut across all categories. 

Therefore, it's surprising that the casino relies mostly on one software provider — Microgaming.

Microgaming has remained a pioneering presence in the online casino industry for decades. 

The software manufacturer has developed a reputation for pulling the rabbit out of the hat with its exquisite and avant-garde game releases.

Little wonder Gambling New Zealanders are profuse in their admiration for casinos with Microgaming releases! 

Although Microgaming powers most of Casino Action's games, this iGaming site relies on other top providers to give Kiwis a gambling adventure they can relish.

Top mentions include:

  • Evolution Gaming
  • Real Dealer
  • Rabcat
  • All41Studios

Loyalty Scheme at Casino Action

Rewarding players' loyalty is fundamental to a casino's sustainability. With the robust care package at Casino Action, it's easy to see how the casino has remained afloat since its inception! 

Casino Action belongs to the Casino Rewards family, so its bonuses are structured similarly to the presents at other member sites. 

The program has six tiers, the least of which players automatically assume immediately after registering at the casino.

Here are the "Status Levels" linked to Casino Action's VIP loyalty program:

  • Green 
  • Bronze
  • Silver
  • Gold
  • Platinum
  • Diamond

You can go through the ranks by accumulating Status Points, which are receivable on every $10 wagered in the following order:

  • Slots: 1.0
  • Roulette: 0.5
  • Table Games: 0.5
  • Video Poker: 0.1 
  • Blackjack: 0.1 

All Casino Rewards member casinos, including Casino Action, require you to spend at least two months at a level. 

You must maintain specific points during this period to avoid falling to a lower level. 

Here's how many VIP points are required to navigate the levels:

VIP Level Required Points
Green Instant qualification upon registration
Bronze 1
Silver 4
Gold 40
Platinum 100
Diamond 200

Casino Action Live Casino

Casino Action treats its customers to a top-notch live casino selection curated by Evolution Gaming.

The casino supplies titles cutting across numerous live casino niches, so there's a high chance of finding the games you like the best. 

For instance, Roulette, Baccarat, and Blackjack lovers are welcome here.

What's better? 

The manufacturer's excellence shines through in each game! You enjoy impeccable streaming quality from the studios and play at exclusively designed tables, not to forget that you can interact with various participants across the globe. 

One unique feature of Evolution's live dealer games is the automatic video quality adjustment when the connection goes bad. The streaming definition reduces and keeps you in the game rather than losing access completely. 

Available live casino titles at Casino Action include Live Baccarat, Live Blackjack, Live Caribbean Stud Poker, Live Crazy Time, Live Roulette, and Live Monopoly. 

NOTE: Hit the Live Casino thumbnail to access a lobby that features over 120 tables from Evolution Gaming.

Progressive Jackpots

Does the mouthwatering prospect of hitting millions from a lucky spin appeal to you? Welcome to the club! 

Casino Action hosts several progressive jackpot slots, all sponsored by Microgaming. 

For context, this software developer owns Absolutely Mad Million Mega Moolah, which holds the record for the most valuable jackpot payout at an online casino (€19.4 million).

Progressive jackpot games available to pick at Casino Action include: 

  • Atlantean Treasures Mega Moolah
  • Mega Vault Millionaire™
  • Casino Rewards 20-Year Celebration™
  • Cash Splash
  • Immortal Romance Mega Moolah

Casino Action Fair Play Concerns

Since its launch, Casino Action has steered clear of damaging reports regarding gameplay fairness. It's easy to see why on your first visit to the site. 

Classic casino games at the casino engage an independently assessed RNG (Random Number Generator), so the results are 100% random. 

What's more? 

Independent auditors evaluate and publish these results on the casino, and you can view them when you register through the eCOGRA seal at the bottom of the homepage. 

It gets better:

The PlayCheck feature helps you to track your betting history so that you can review your bets conveniently. 

You can also use the Transaction History feature to assess your banking records. 

And guess what?

Both features are accessible at any time across the site, ensuring you're updated on all critical metrics.  

Player Safety and Protection at Casino Action

A lax player security is an unforgivable sin on the part of any digital casino. Fortunately, Casino Action leaves no room for this breach by employing specific trusted techniques.

The site uses 128-bit encryption technology to avoid data hacks from malicious web users. This strategy ensures that sensitive information, such as banking details and home addresses, is safe from third parties. 

What's more? You can set fingerprint security on logins and payments. 

That ensures no one else can access your account!

Lastly, the Kahnawake Gaming Commission (KGC) is responsible for players' safety at Casino Action, and this body has demonstrated absolute capability over the years. 

Responsible Gambling Measures at Casino Action

Gambling is best done for fun, and Casino Action goes all out to ensure it remains that way. 

The brand deploys effective strategies to eliminate all forms of addictive gambling. 

For a start, several recommendations to stay in control are available in the Responsible Gambling section. 

If they don't help, the following are helpful features to note:

Deposit Limits

You can set daily, weekly, and monthly deposit limits at Casino Action. This measure is advisable for players who find it difficult to stop adding cash once they start. 

Self-Exclusion

This measure locks you out of your wagering account for a particular period to kill off your gambling craving. It starts with a cooling-off duration ranging from 24 hours to six weeks. 

If this initial suspension doesn't work, you may initiate self-exclusion, which keeps you away for six months. 

Unsure if your gambling is becoming a problem? 

You can take a self-assessment test at Casino Action's Responsible Gambling page.

Customer Support at Casino Action

Chat Yes
Email support@crhelpdesk.com
Phone NA
Opening hours 7 Days a week, 24/7

Hitches might not be a constant at Casino Action, but they exist nonetheless. Therefore, the casino sets up customer service channels for easy and prompt issue resolution. 

The first is a detailed FAQ section, fielding answers to the most common questions at the casino. 

Suppose this provision doesn't suffice, you can contact support personnel through these means:

  • Live Chat: Available 24/7
  • Email: support@crhelpdesk.com 

NOTE: While the Live Chat issues instant replies, you'll need to wait for periods up to 24 hours to get detailed feedback via the email route.

Banking at Casino Action

Players' convenience and safety take centerstage at Casino Action's banking system. 

These priorities are evident in the fact that all popular NZ payment alternatives are accepted here and that transactions require real-time verification to complete. 

What's better?

Payments are free, and any charges incurred depend on your preferred channel. 

The minimum deposit value is $10, while the maximum weekly withdrawal is $4,000. 

Acceptable transactional means at Casino Action are:

NOTE: Profile verification is a payout requirement and not submitting vital documents will see Casino Action halt your withdrawal requests.

Casino Action Mobile Experience

Care to enjoy a slot round during your lunch break? 

Casino Action ensures you can, thanks to its 100% mobile-compatible website setup. All features at the casino are accessible and fully functional through a mobile device, Android or iOS. 

What's better? 

The gameplay experience is impeccable on mobile! Our reviewers played games across all categories on different smartphones, and their stints were delightful.

Casino Action - Major Takeaway

Bonus 8
Customer support 8
Payment methods 8
Licensing safety 8
Design & usability 7
Overall 8
Reviewed by Ijeoma Esther

Casino Action is an exceptional online casino for New Zealanders. The casino's lobbies have thrilling games from a fantastic software provider so players can enjoy a memorable experience regardless of the category. 

What's more?

The brand rewards your loyalty generously through its unique program. Also, the casino ensures players are always secure. not to mention the 24/7 support. In addition, Casino Action tackles addictive gambling and engages various popular banking channels for easy transactions, not forgetting that all these features are readily accessible on mobile. 

Give Casino Action a try today. However, endeavour to wager responsibly.

Ijeoma Esther

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