Platinum Play NZ

Platinum Play NZ Review

If you’re after an online casino that knows its stuff, Platinum Play Online Casino is the way to go. With over two decades of experience, the online casino has built an impressive portfolio of over 700 games by top rated software providers. You’ll deposit and withdraw using trusted payment methods like Visa, Bitcoin, and Interac while benefiting from a comprehensive help centre and 24/7 customer support. All while claiming daily bonuses and making your way up the VIP ladder.

Ready to find out more? Then let’s jump into our full Platinum Play Online Casino review.

Pros and Cons

Platinum Play Online Casino belongs to Baytree (Alderney) Limited, which is a reputable enterprise that manages several online casino sites around the world. The gambling site functions under the supervision of the Alderney Gambling Control Commission, a trusted regulatory body within the online gambling industry.

An indicator that Platinum Play Online Casino is a legit online gambling site is that it has been around since 2000. Having over two decades of experience and still running strong tells us that players enjoy their time on site.

You’ll find that Platinum Play Online Casino abides by all standard security protocol, including SSL encryption technology, strong password protection, and the KYC (Know Your Customer) verification protocol. The latter involves players submitting copies of documents such as a passport, a recent utility bill, and a recent bank statement to prove their identity, address, and source of wealth.

Finally, we found that Platinum Play Online Casino is certified by eCOGRA, which is an auditing body that guarantees the fairness and randomness of game results.

Your journey at Platinum Play Online Casino begins with a three-part welcome package. Here’s what you’ll get with each of your first three deposits of NZ$5 or more:

• First Deposit Bonus: 100% match bonus up to NZ$400 + 10 free chances to win NZ$1,000,000 daily
• Second Deposit Bonus: 100% up to NZ$200
• Third Deposit Bonus: 100% up to NZ$200

Your first deposit gives you 10 free spins on 10 consecutive days, starting from the day you make your first deposit. These will be available on preselected games.

The Platinum Play Online Casino welcome bonus comes with wagering requirements of 35x for both the match bonus and free spins winnings, which is standard for online casinos in New Zealand. Any bonus you claim after the first three comes with a wagering requirement of 70x, which we feel is rather steep.

Remember to claim your welcome package within 7 days of registration, as it will disappear otherwise. Once you’ve made your first deposit, your welcome bonus will be available for 24 hours, meaning you’ll need to play through it within that time if you want to claim the next three bonuses.

Platinum Play Online Casino Promotions

You’ll be eligible to claim the daily bonuses at Platinum Play Online Casino once you’re done with your welcome bonus. These could include reload bonuses, free spins, or combination offers. Click on the promotions tab in the top right corner of the screen so see what’s up for grabs next. If you want more, make sure to subscribe to communications to receive tailor-made offers right in your inbox.

Next, you’ve got the Bonus Wheel, which you’ll find in the top header of the Platinum Play Online Casino page. You’ll get one spin every four hours to receive one of the following prizes: fast forward (you’ll get the next spin in two hours instead of four), no prize, bonus credits, loyalty points, or free spins.

If you’re the competitive type, you’re in luck as Platinum Play Online Casino hosts regular tournaments. All you need to do to participate is join the tournament that interests you and play the qualifying games to make your way up the leaderboard. The top players at the end of the promotional period will grab a share of the prize pool, which could even include wager-free cash.

If you play regularly, you’ll make your way up the Platinum Play Online Casino’s Loyalty Programme. You’ll progress through the first five levels by collecting Loyalty Points, which you’ll receive with every certain amount of real money you stake. You’ll get to the sixth and final level via a personal invitation from the Platinum Play Online Casino’s VIP team.

Banking at Platinum Play Online Casino

Banking at Platinum Play Online Casino is relatively easy and straightforward. First off, you’ve got plenty of reputable payment methods like Skrill, iDebit, and Mastercard. We’ve got an entire guide to the best payment methods if you’d like more information about a certain payment method.

Our Platinum Play Online Casino review found that the minimum deposit is NZ$5, which is great for beginner players or those who just want to poke around the online casino without making much of a financial commitment.

Platinum Play Online Casino Casino Games

There are over 700 real money games for you to try out at Platinum Play Online Casino. Our review found that these are by Pragmatic Play and popular Microgaming studios. You’ve got a choice of video pokies, blackjack, roulette, baccarat, live casino tables, bingo, jackpots, and arcade games.

The filtering system at Platinum Play Online Casino is rather basic as you’ll mostly only be able to filter via game category. You can click on the fire or snowflake icons beside the search bar to see which games are hot and cold. If you enjoy a game, we recommend adding it to your favourites for easier access the next time you log in.

You can demo the Platinum Play Online Casino slot machines, which is a massive plus as it means you don’t have to commit with real cash until you’re absolutely sure you enjoy the game.

Platinum Play Online Casino Mobile App

We didn’t find a dedicated casino mobile app while reviewing Platinum Play Online Casino. However, the team optimised the site to work across devices, meaning you can access the online casino via all desktops, tablets, and smartphones, regardless of the operating system, via a browser like Chrome, Firefox, and Safari.

If you like the convenience of a mobile app, you can download a browser shortcut onto your home screen. This will give you all the benefits of a mobile app while leaving you with extra storage space. Perfect!

Responsible Gaming

Platinum Play Online Casino takes responsible gaming very seriously, which is why you’ll find an entire section of the site dedicated to the topic. Click on the ‘Responsible Gaming’ tab in the page’s footer to access information related to the tools available to you (deposit limits, session reminders, self test, self exclusion, and more), along with links to relative organisations like Gambling Therapy and Gamblers Anonymous. If you need clarification or if you have any doubts, reach out to the customer support team.

Customer support is a priority at Platinum Play Online Casino, which is why you’ll find a comprehensive Help Centre for you to browse through. You’ve got detailed answers to questions in categories like ‘Technical Support’, ‘Deposit Queries’, and ‘Slots’. Some of the responses contain links to more informative pages to make your journey easier.

If you don’t find what you’re looking for, you can contact the Platinum Play Online Casino customer support team via live chat, which is available around the clock. Follow this step-by-step guide to find it:

1. Go to the help centre and click on any question.
2. Scroll down and answer ‘Yes’ when asked if you need more help.
3. Click on the live chat link.
4. Type in your details and your questions.
5. We found the Platinum Play Online Casino live chat agents to be helpful and knowledgeable. We didn’t need to ask many follow up questions, which we rate as a big pro.