William Hill New Zealand - Reviewed by NZ Experts in 2024
Since its launch in 1934, William Hill Casino has attracted many players due to its comprehensive sports betting options and extensive selection of top-quality casino games. With licenses from the Gibraltar Gaming Commission and the Malta Gaming Authority, there’s no debate about William Hill’s legitimacy.
The iGaming platform partners with various software providers, such as Pragmatic Play, Playtech, and Evolution Gaming, to provide top-quality games. Most importantly, players can access William Hill’s 1,000+ casino games and sportsbook via the mobile app.
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William Hill New Zealand
William Hill Casino has been making waves in New Zealand's iGaming industry since its launch in 1934. Operated by William Hill Global PLC, this platform holds licences from the Gibraltar Gaming Commission and the Malta Gaming Authority. What’s more, this gambling site is renowned for its extensive sportsbook, which has 30+ categories, covering popular sports in New Zealand like ice hockey, soccer, golf, baseball, and more.
But besides these impressive features, are there potential drawbacks to playing at the site? This review covers everything NZ gamers need to know about William Hill, including its promotions, game selections, and customer support.
Quick Facts About William Hill Casino
| Minimum Deposit | C$5 |
|---|---|
| Owner | William Hill Global PLC |
| Available in New Zealand | Yes (NZ$ not available) |
| Payout Speed | 30 minutes to 4 hours |
| Banking Fees | None |
| Number of Games | 1,000+ |
| Game Providers | Pragmatic Play, Play’n GO, Playtech, Games Global, Blueprint Gaming, Evolution Gaming |
| Wagering Conditions | 1x/35x |
| Mobile App | Yes |
Pros and Cons
Pros
👍 1,000+ casino games, including pokies and live dealer titles
👍 Generous bonuses for sports and casino fans
👍 24/7 customer support via live chat
👍 A mobile app for Android and iOS devices
Cons
👎 No NZ dollars available
👎 Limited payment methods
👎 No email support
William Hill’s Safety
| Products | Sports, Casino, Live Casino, Bingo, Poker, Vegas, Games |
|---|---|
| License | UKGC (39225) |
| Founded | 1934 |
William Hill holds licenses from the Gibraltar Gaming Commission and the Malta Gaming Authority with the number MGA/CRP/121/2006-05. This license shows the iGaming site's commitment to fair play and top-notch security.
It’s also worth mentioning that the William Hill website is secured with a valid SSL certificate. This iGaming platform utilizes SSL technology to encrypt players’ information. Through encryption, William Hill keeps its users' data secure from unauthorized access. Therefore, Kiwis who join the site can rest assured that they’re protected round the clock.
All games at the site are tested and certified by an external game testing agency, to ensure fair play. Furthermore, the platform partners with reputable casino software providers to feature games with fair and randomized results.
Welcome Bonus Offer
William Hill offers various promotions to boost NZ punters online gaming experience. Whether players prefer sports betting or online casino wagering, there’s a special offer for everyone. Here is what they offer for casino players:
Casino Welcome Bonus
William Hills offers a 100% match bonus for casino game lovers. Players receive free Bonus Cash when they buy-in between NZ$10 and NZ$300. Note that this offer can only be claimed once per player and used only on games stated in the bonus terms.
Unlike the sports welcome bonus, this offer has a 25x wagering requirement that must be met before withdrawal. Furthermore, the bonus has a 7-day validity period. The maximum amount that can be won using the Bonus Cash is NZ$1,000.
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If you want to see the other welcome bonuses, we recommend to have a look at the William Hill NZ official website.
Promotions
Besides the welcome package, William Hill like other top online casinos regularly offers numerous promotions to both new and existing players. While these rewards may not be as extensive as the welcome package, they’re enough to boost the gaming experience. For example, we found a free spins promotion during our review. However, they were restricted to a specific casino slot.
Besides that, William Hill also offers various Bet Boosts to significantly increase their odds. Note that most of these boosts are time-specific and are usually restricted to certain sports. So, it’s important to check the promotions page regularly.
William Hill NZ Payment Methods
The importance of convenient banking options can’t be overstated. Hence, William Hill has gone all out, providing trusted banking options to guarantee easy deposits and withdrawals.
Deposit Methods
For deposits, William Hill supports top payment options like Visa, Mastercard, and Paysafecard. Although its deposit methods are a bit limited, they ensure smooth transactions within the platform. Here’s a table showing the available deposit options and their limits:
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
VISA
| $5 | $99,000 | None | Instant |
Mastercard
| $5 | $99,000 | None | Instant |
Paysafecard
| $10 | $200 | None | Instant |
Skrill
| $10 | $80,000 | None | Instant |
Neteller
| $10 | $25,000 | None | Instant |
EcoPayz
| $10 | $8,400 | None | Instant |
Kiwis can expect instant deposits at William Hill. However, we were disappointed when we discovered that the platform doesn’t support many popular NZ payment methods, such as Skrill and Neteller. To make a deposit, follow these easy steps:
- Visit the Deposit section of the platform
- Choose your preferred payment method
- Enter the amount you wish to deposit and click “Continue”
- Confirm the transaction
- If you’re redirected to your payment method’s website, sign in to your account
- Fill out the deposit form and confirm the transaction
- After the confirmation, you’ll be redirected back to William Hill
- Your account will be credited instantly
We deposited money into our William Hill account using a Visa card.
After navigating to the Deposit section, we chose Visa as our preferred payment method. Next, we entered the amount we wanted to deposit and other important details, such as our card number. Immediately after we confirmed the transaction, the funds appeared in our gaming account.
One feature we appreciated about William Hill’s deposit process is the absence of transaction fees. However, Kiwis should note that other charges may occur depending on the banking option.
Withdrawal Methods
Like deposits, withdrawals are also seamless at William Hill. Here’s a table showing the available payment methods and their limits:
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
|
VISA
| $5 | $33,000 | None | 1-3 days (Visa Direct 30 mins to 4 hours) |
|
Mastercard
| $5 | $33,000 | None | 1-3 days |
Bank Transfer
| $25 | $100,000 | 0% | 3-5 days |
|
Skrill
| $5 | $80,000 | None | Same day |
|
Neteller
| $5 | $25,000 | None | Same day |
|
EcoPayz
| $5 | $300,000 | None | Same day |
Unlike deposits, payouts can take 1-5 days, depending on the payment method. To withdraw from your William Hill account, follow these simple steps:
- Navigate to the Withdrawal tab at William Hill
- Choose your preferred payout method
- Enter the amount you wish to cash out
- Fill out the withdrawal form and confirm the transaction
During our review, we found that payouts made using Visa Direct are processed within 30 minutes to 4 hours. So, we decided to use it as our preferred withdrawal option. After we confirmed the transaction, the fund appeared in our bank account within an hour. That being said, Kiwis can enjoy fast withdrawals in William Hill, depending on the payment method.
Kiwis should note that withdrawals can be reversed if the current status shows “Pending.” This should be done with responsible gaming in mind.
Casino Games
With a library of 1,000+ casino games, William Hill ensures Kiwis have something to play regardless of preferences. The impressive collection covers pokies, Roulette, Blackjack, live dealer games, and live shows from leading providers.
Players will appreciate William Hill’s well-organized game library, which is arranged into different categories for easy selection. The search feature lets gamers find their favorite titles quickly without scrolling through the library.
Players can expect top-quality titles, as leading software providers, such as Playtech, Pragmatic Play, Evolution Gaming, Play’n GO, and Blueprint Gaming, power these games.
One noteworthy feature of William Hill’s game lobby is that users can learn more about specific titles by tapping the icon at the top right-hand side of the game’s image. There, Kiwis can view useful details such as the software provider, features, and max payouts.
Pokies
We started our exploration of William Hill’s game lobby at the pokies section. With over 300 online pokies, players can expect top-quality titles with unique features, innovative mechanics, and rewarding payouts. Plus, William Hill carefully arranges them in specific categories — New, Top Slots, In Shops, and Drops and Wins — making it easy to locate preferred options.
Most importantly, the demo version allows players to try these games without making real wagers. However, players need to sign up on the platform to access the free play mode. William Hill’s pokies were developed by top software providers, such as Pragmatic Play, Play’n GO, and Games Global. Some popular online pokies on the site are Aztec Power Nudge, White Wolf Moon, and Cerberus Gold Lock N Win.
We played White Wolf Moon while exploring the platform, and the experience was smooth. Developed by Games Global, White Wolf Moon has high volatility and features an innovative Moon Bonus. Plus, there’s a Moon Booster, which significantly boosts payouts up to 75,000x the stake.
Table Games
When it comes to table games, William Hill doesn’t disappoint. Players can expect popular roulette and blackjack titles powered by top software providers like Playtech and Evolution Gaming. Kiwis can also access William Hill’s downloadable Poker software to compensate for the lack of table games like Baccarat.
We recommend European Roulette, Lightning Roulette, Premium Blackjack, and Blazing Blackjack to table game fans on William Hills.
Live Casino Games
Kiwis who prefer immersive casino experiences will enjoy William Hill’s live dealer games. There are over 100 live titles consisting of Roulette, Blackjack, Poker, and Baccarat. Besides these options, there are various Game Shows, including popular titles like Crazy Time, Funky Time, Crazy Coin Flip, and Football Studio.
Top gaming studios like Evolution Gaming and Pragmatic Play host William Hill’s live games, so players can expect high video and audio quality.
During our review, we played Mega Wheel, a popular live game by Pragmatic Play. The game features a super-sized wheel with 54 multi-colored sections, where each numbered segment signifies a corresponding payout for winning players. What adds a layer of complexity to this otherwise simple game is the Mega Lucky Number feature, which boosts wins to up to 500x the stake.
Jackpots
William Hill offers various types of Jackpots — Local, Networked, Fixed, and Progressive. Unlike most casinos with 2 or 3 jackpots, this wagering platform stands out for its unique selection of 30+ jackpots. These games are known for their engaging mechanics and impressive payouts and are powered by casino software companies like Blueprint Gaming and Playtech.
Some popular titles on the site are Epic Ape II, Fire Blaze: Fire Fighter, and Sahara Riches: Cash Collect.
Sports Betting
As a sportsbook, William Hill's offerings are just as impressive as the casino's. NZ sports betting fans can expect competitive odds on various sports, such as Soccer, Tennis, Basketball, and Baseball. Besides popular sports, the online bookmaker covers niche sports, such as Darts, Politics, Snooker, and TV/Specials.
Furthermore, William Hill is one of the best sportsbooks in New Zealand offering live betting via the In-Play section. Kiwis can place bets on live matches and view real-time scores directly on the platform. We appreciated William Hill’s sportsbook because it offers tips and guides to assist new users. William Hill also provides the latest sports news to keep bettors well-informed while placing bets.
William Hill App
Many NZ punters prefer playing with their smartphones. Fortunately, William Hill is among the popular mobile casinos offering an app for Android and iOS devices. Like the website, the app includes the casino and sportsbook section.
If your device is compatible, follow these steps to install the app:
- Navigate to the website’s footer
- Click the “Google Play” or “App Store” button, depending on your device
- After you’re redirected to the Google Play or Apple Store, click Install or Get
- Wait for the app to complete its download and installation process
- Launch the app and start playing
Responsible Gaming
Like all top casinos in New Zealand, William Hill prioritizes its players' well-being. Hence, it was unsurprising to find various responsible gambling tools, such as Gaming Time Reminders, Deposit Limits, Time Out, Self-exclusion, and Account Closure.
Gaming Time Reminders notify players regularly about their gaming session and the amount won/lost. While Deposit Limits regulate the amount that can be deposited into the gaming account, Time Out lets players to take a break from gaming for some time — between 24 hours and 42 days.
Self-exclusion allows players to suspend their gaming accounts for a period of time — 6 months to five years. On the other hand, Account Closure closes the account permanently. For severe cases, William Hill recommends seeking help from recognized responsible gaming organizations, such as GamStop, GamCare, BeGambleAware, Gamblers Anonymous, and Gambling Therapy.
Customer Support
William Hill offers 24/7 customer support via live chat. When we tested this option, we got replies within seconds. Players can chat with the William Hill bot to find answers to simple questions. However, the bot connects customers to live agents for complex queries. Users can also contact the customer support team via X (formerly Twitter).
There’s also a Help Center at William Hill, which contains answers to common questions. We found this section to be quite thorough, as it covers various topics, such as Deposits, Withdrawals, Games, Promotions, and more. However, we noticed the absence of email and phone support. William Hill might attract more players if it offers these options. Nevertheless, we found the customer support service to be reliable.
Overall Score
| Bonus | 9 |
|---|---|
| Customer support | 10 |
| Payment methods | 9 |
| Licensing safety | 10 |
| Design & usability | 8 |
| Overall | 9 |
William Hill is a top wagering destination for many players in New Zealand. Since its launch in 1934, the platform has adapted over the years to meet the changing demands of Kiwi gamers. New players start on a high note, thanks to the generous casino welcome bonus.
Whether on mobile or desktop, the platform’s user-friendly interface ensures easy navigation. We had zero issues browsing the website and mobile app, as all tabs are well-arranged. Also, reputable software providers power William Hill’s game library to ensure players have a wide range of high quality casino titles to choose from. Even better, the platform provides trusted payment methods to ensure quick deposits and secure withdrawals.
However, William Hill’s payment methods are a bit limited. Besides that, the absence of email and phone support is another area the platform could’ve done better. Nonetheless, the available premium offerings balance things out. Overall, we recommend William Hill as an excellent choice for Kiwis looking for a platform with an extensive sportsbook and a large collection of casino games.
Frequently Asked Questions
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