A Guide to Supabets Register, Login and Welcome Bonus in SA

This guide will give you the simplified procedure and guidance on logging in to your account, how to collect your welcome bonus as a newbie, and also answer all the queries you may have when using the platform.

Written by James Mwaura
Verified by BettingGuide team
Last updated 2024/03/26

Supabets Register & Login Guide

Supabets is one of the most popular online betting platforms in South Africa. The company provides various sports betting options, meaning that you will likely enjoy your favourite games when you sign up for the platform.

You may have heard about Supabets, but how do you log in to an account and start betting? How do you collect the welcome bonus and enjoy an outstanding betting experience? This guide will give you a simple procedure and guidance on logging in to your account, how to collect your welcome bonus as a newbie, and how to answer all the queries that you may have when using the platform.

💡 If you want to learn more about Supabets, check out our more detailed Supabets review. It covers everything from the variety of games available to the advantages and disadvantages and much more.

How to log in to the Supabets account

You can log in to the Supabets account using the simple procedure elaborated below:

  1. On your browser, go to https://www.supabets.co.za/ to access the Supabets homepage.
  2. Locate the login button on the top right and click on the option.
  3. The following pop-up will appear, where you will have to key in your details. You may click on the eye icon to see the characters of your password as you enter them if you are not sure of the hidden characters.
how to login supabets step 1

4. After entering your details, click the log-in button to access your account. You will be directed to the homepage, where your can start navigating through your account and access the amazing features from Supabets.

how to login supabets step 2

How to Register an Account with Supabets

Assuming you are a newbie looking to create a new account, you must follow a specific procedure before flawlessly logging in whenever you wish to. The following procedure will take you through the registration process:

  • Go to https://www.supabets.co.za/ to access the Supabets homepage. On the home page, go to the right section and click on the "register" button.
how to register supabets
  • The following form will appear, which you will have to fill in with your details:
register form supabets
  • Enter a unique username that is specific to you and one which you can easily remember.
  • Enter your phone number.
  • Enter your ID or passport details.
  • Enter your email as identified in the form.
  • Enter your first and last names in the sections provided.
  • Enter a password you can remember and confirm it in the subsequent “submit” text box
  • After entering all the details as required, click on the submit button. You will receive a notification confirming your successful creation of the Supabets account.
  • If you may have entered the wrong details anywhere, click on the reset button and begin the process again.

The Welcome Bonus

As a newbie, you may have access to promotional items and bonuses provided by the betting site.

The existing bonus is a free wager offer of R50 and a 100% initial deposit offer for deposits reaching R5000. Ensure that you complete the FICA registration process to enjoy these bonuses.

In addition, your first deposit after registering with the betting site is the one that is eligible for the bonus. You will have to play with the bonus funds four times at odds of 14/10 or more before withdrawing the money to your account.

A Quick Overview of Supabets

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The Challenges Associated with Supabets Login and How to Solve Them

Despite having a straightforward registration and login process, there are challenges that you are bound to face when accessing and using your account. The following are some of the challenges that you may encounter when using your account:

  • Forgetting your password

    Many people are likely to forget their login details, preferably the password, especially when the password involves many characters which the bettor cannot remember. Forgetting your password should not cause panic or alarm because the issue can be solved swiftly and efficiently. The immediate solution to forgetting your password is resetting it using the following simple steps;

    • Click on the "Log in" button on the home page and the form provided, and you will see a link labeled "Forgot Password?". Click on the link.
    • Instructions will be provided whereby you will be required to enter your username, and a reset code will be sent to your contact details, which can either be your email or mobile phone inbox. It is therefore important you ensure that you provide the correct details during the registration as you will need access to the contacts you provided.
  • Your username cannot be found

    You may sometimes get error messages stating that your username cannot be found. This error message may be due to a system malfunction, incorrect details entered during signing in, or when you take too long without using your Supabets account. To tackle this challenge, ensure you enter the correct username when logging in to your account. If the problem persists, contact customer support for further assistance in restoring your account to normalcy.

  • Your login details are incorrect

    It is also common to forget your login details, and this could be due to registering using names and passwords you cannot remember or taking too long to log in to your account. The remedy to this challenge is using a username and password that are easy to cram and remember to avoid problems logging in. Alternatively, customer support is always available if you need help remembering your login details.

  • Problems related to navigating your account

    There are instances where you may experience slow site speeds, which may be due to bandwidth throttling or network congestion. The solution to this issue is to ensure that your internet service provider offers a strong connection or that your browser is effectively functional.

  • Problems associated with the betting site’s maintenance

    Remember, from time to time, the betting operator may conduct site management to ensure optional performance. Under such circumstances, navigating the website may be problematic as the technical team seeks to update various services. The only remedy is to wait for the maintenance procedure to conclude before resuming your betting activities.

Customer Support Information

Supabets uses various avenues to provide appropriate customer services. The avenues include phone contact details, an email, and social media handles.

  • Phone: +27 11 215 7000
  • Email: support@supabets.co.za.
  • Supabets twitter handle: https://twitter.com/Supabets_mzansi
  • Facebook handle: https://www.facebook.com/supabets
  • Supabets Instagram handle: https://www.instagram.com/supabetsofficial

FAQs

James is responsible for the South African market on BettingGuide. He has a keen interest in sports betting and Gambling laws in particular. James is a Lawyer practising in East Africa, loves writing, and has a Law Degree from Makerere University, Uganda and a Post Graduate Diploma from the Kenya School of Law, Kenya.