Captain Cooks Casino

Captain Cooks Casino

Captain Cooks Casino is a safe, legal and trusted online casino that has been in the industry since 2000. You will find over 500 casino games with an average payout of 96%, 24/7 customer support, and a certificate of Good Standing from the Kahnawake Gaming Commission.

Reviewed by Ijeoma Esther Last updated: 16/01/2024
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Captain Cooks Casino New Zealand Review (2024)

Products Casino, Live Casino
License Kahnawake Gaming Commission
Founded 2000

Following its inception in 2000, Captain Cooks Casino has become a renowned gambling destination, famous for opening its wagering doors to Kiwi gamblers for as low as $5 with free spins of 100.

Captain Cooks claims it turns Kiwis' dreams of scoring astronomical winnings from gambling into reality. 

Could this be true or a marketing stunt?

The former seems to be the case as the site integrates 550+ games across pokies, live dealers, table games, and varieties.

At Captain Cooks, everyone has something to try their hands on and it doesn’t matter if you're experienced or a rookie with lofty dreams.

With Kahnawake Gaming Commission (KGC) license, Captain Cooks certifies itself as a safe space for Kiwis looking towards a thrilling and rewarding adventure.  

Likewise, fair play is a hallmark of the platform. Captain Cooks integrates a Random Number Generator (RNG) independently audited by eCOGRA

Also, it allows users to keep track of their gaming and transaction history.

Although Captain Cooks claims to be a casino site that reiterates excitement and rewards, this in-depth review takes a peek at the platform to see if it's all it touts itself to be or whether you're better off with another Captain spearheading your adventure. 

Let's get started!

Captain Cooks Casino Game Range

Interesting games keep the wheels rolling at casinos.  Gambling Kiwis explore them for fun alongside winning opportunities they present.

So, how does Captain Cooks Casino perform as a nest of opportunities for NZ players? 

Quite well from our assessment!

Kiwi punters are unlikely to run out of games to play on this platform. Titles from Microgaming spanning online pokies, table games, and video poker form a pool of options for NZ players.

Pokies are engaging and profitable. With this in view, Captain Cooks Casino has many interesting titles for Kiwis seeking an adventure. For seismic wins, play top pokie games like Bridesmaid, Game of Thrones, Tomb Raider, etc. 

On another axis, skill and luck work together to reward Blackjack players on the site. 

Do you have what it takes? 

Head to the tables and have a go at games like Vegas Strip Blackjack, European Blackjack, Classic Blackjack Gold Series, etcetera.

Seeing the roulette ball land on your preferred pocket is exhilarating. Thankfully, Captain Cook Casino has a vast roulette collection that incorporates quality games like Auto Roulette, Euro Roulette, Multifire Roulette, and French Roulette.

Don't forget to explore Captain Cook's immersive video poker alternatives, including All Aces —10 Play Power Poker, Aces and Faces Power Poker, Deuces Wild Power Poker, and Joker Poker.

Captain Cooks Casino Loyalty Program

Captain Cooks Casino falls under the Casino Rewards which owns multiple other Casino Rewards casinos in New Zealand. Unlike some NZ sites, joining the Casino Rewards VIP program train at Captain Cooks isn't filled with hoops. As soon as you're registered on the platform, you're in!

At Captain Cooks, there are six Status Levels. These levels dictate what rewards you're eligible for as an NZ bettor on the site.

They include:

  • Green
  • Bronze
  • Silver
  • Gold
  • Platinum
  • Diamond

To rank high on the VIP ladder at Captain Cooks, you must earn Status Points. 

Here's a rundown of how these points are awarded for every NZ$10 wager:

  • Slots: 1
  • Tables: 0.5
  • Roulette: 0.5
  • Video Poker: 0.1
  • Blackjack: 0.1

NOTE: Wagers placed on "All Aces Video Poker" won't count towards Status Point receipt. 

Generally, going through the various Status Levels at Captain Cooks makes you eligible for these incentives:

  • Birthday bonuses
  • Priority customer support
  • 5-star dining outings with VIP hosts
  • Tickets to revered sporting events
  • Generous casino rewards bonuses
  • More entries into the Time of Your Life Sweepstakes and other jackpots

Captain Cooks Casino Payout Percentages

Kiwi punters don’t play for just the fun and are in it for the wins too. To know the winning value you can land, a vital statistic is at the fore—payout percentages.

Payout percentages, also called Return to Player (RTP), give you an insight into your estimated returns after placing wagers on a particular game. 

Therefore, wagering on a title that hosts a 97% RTP will see you receive NZ$97 for every NZ$100 bet.

So, is the payout percentage at Captain Cooks Casino anything to write home about? 

Absolutely. 

Captain Cooks offers an enticing payout percentage for each game title. Here's a detailed rundown:

Category RTP
Pokies 96.24%
Table Games 95.87%
Poker Games 96.37%

On average, the payout percentage at Captain Cooks Casino is 96.16%, a decent value for Kiwis looking to have fun and get lucky at this iGaming platform.

Captain Cooks Casino Software Providers

Software providers are essential to online casinos and their successes. 

Besides supplying games, they incorporate enthralling graphics and great sound effects on available titles. 

The absence of these qualities would make the games uninteresting.

Microgaming powers Captain Cooks. Created in 1994, Microgaming offers top-notch gambling alternatives to different popular online casinos. Thus, punters can enjoy a captivating and stimulating experience whenever they hit "play."

Despite Microgaming’s reverence in the virtual gaming market, gambling Kiwis might have reservations about Captain Cooks hosting just 550+ gambling alternatives.

Captain Cooks Casino Live Casino

The live casino segment gives players the feel of being in physical casino venues and placing bets while sitting alongside other players.

To play the live dealer titles at Captain Cooks, click on the “live casino” icon on the games lobby.

Captain Cooks Casino sets bettors up for a scintillating gambling adventure with 150+ games, clearly outdoing most rival casinos. 

These options cut across Poker, Blackjack, Roulette, Baccarat & Sic BO.

Captain Cooks Live Casino is integrated these sections: 

Category Number of Games
Poker 9
Baccarat & Sic BO 40
Blackjack 89
Roulette 14

Additionally, Captain Cooks supplies a collection of top game shows to make wagering more interesting. 

Here, you'll find great game shows like MONOPOLY, Cash or Crash, Crazy Time, Deal or No Deal, Dream Catcher, and lots more.

Captain Cooks Casino Progressive Jackpots

Besides its great casino bonuses, Captain Cooks has another millionaire-making route — progressive jackpots

The jackpots on these titles rise on every spin, thereby accumulating a seismic winning combination you might be lucky enough to win.

Notable progressive jackpots at Captain Cooks Casino include:

  • Mega Moolah
  • Atlantean Treasures: Mega Moolah
  • Mega Vault Millionaire™
  • Treasure Nile
  • Cash Splash 

Customer Support at Captain Cooks Casino

Chat Yes
Email support@crhelpdesk.com
Phone NA
Opening hours 7 Days a week, 24/7

Running into issues as you navigate through a casino site isn’t uncommon. Punters often find themselves in a fix while registering, logging in, or facilitating payments.

Thus, customer support channels for timely redresses are essential.

At Captain Cooks Casino, NZ gamblers shouldn't get worked up when they encounter difficulties on the site. If there's an issue, explore these alternatives for issue resolutions: 

  • Live Chat: Available 24/7
  • Email: support@crhelpdesk.com 

Captain Cooks also has a detailed FAQ segment that'll give you pointers on the platform's basics — sign-up, deposit, loyalty program, and casino games.

Banking at Captain Cooks Casino

Punters at Captain Cooks Casino can transact through any of these channels: 

The minimum deposit amount at Captain Cooks is $5. These transactions are charge-free and instant.

Captain Cooks processes withdrawals within 24 to 72 hours. 

Players should note that the casino site might demand verification files to determine your profile’s authenticity. 

Site verification might take 5 to 7 working days.

NOTE: A $50 charge applies to Bank Transfer payouts below $3,000. If your intended withdrawal exceeds this value, you’ll need to pay a $100 surcharge.

Captain Cooks Casino Mobile Casino

Punting seamlessly on your cell phone is achievable at Captain Cooks Casino. Although no proprietary mobile application exists, NZ gamblers can have a worthwhile gaming experience on their phones.

On your mobile device, just sign up or log in to access your favourite games or explore new titles. 

Captain Cooks also incorporates HTML5 technology, thereby making gameplay on mobile and PC smooth sailing from start to finish.

However, in keeping with technology trends, a mobile application may be in the works, but till then, there’s no reason you can’t have fun on the mobile site.

Captain Cooks Casino Sign-Up Process

Creating a profile at Captain Cooks Casino is simple. To kick start your gambling journey, follow these steps:

  1. Head to the official Captain Cooks Casino site and tap the "Click Here to Play Now" CTA on the homepage.
  2. On the first sign-up page, insert your name and email address. After filling these data bits, click "Next."
  3. On the subsequent page, insert your birth date and gender. Afterwards, click "Next."
  4. Now, input a password (4 to 20 characters).
  5. Enter your address and preferred currency. Tap on "Next" once more.
  6. Insert your mobile number on the ultimate sign-up page and check the "legal age and T&Cs" box.
  7. To conclude the process, click the "Access Bonus Here" button.

Congratulations! You're now a bonafide Captain Cooks player. Deposit and have fun betting on your favourite Microgaming and Evolution Gaming titles.

Responsible Gambling at Captain Cooks Casino

Wagering is fun. However, it’s easy to get wrapped up in it, accumulating chains of bad decisions and regrets. 

Therefore, it’s crucial to gamble in moderation. 

Still, some NZ punters require external support to avoid veering off into "problem gambling." 

Thankfully, Captain Cooks isn’t lax about responsible gambling and has reliable tools to assist patrons.

Here are some responsible gambling features available on Captain Cooks Casino:

  • Deposit Limit: A deposit limit puts a bar on the amount you can pay into your account for gambling stints. Also, you can place daily, weekly, or monthly deposit limits on your account. Contact support to know which option benefits you the most and opt for it. Although you can place and remove a deposit limit, 24 hours must elapse before any change is visible.
  • Self-Exclusion: Self-exclusion restricts all betting activities at Captain Cooks Casino for a specific timeline. During this period, you may not log in to your account or receive any promotional material from the platform. Self-exclusion can run between 24 hours and 6 weeks or as long as 6 months. However, Kiwi punters should note that this measure can’t be reversed once activated. 

Captain Cooks Casino — Final Words

Bonus 8
Customer support 9
Payment methods 8
Licensing safety 9
Design & usability 8
Overall 8
Reviewed by Ijeoma Esther

Making its debut in 2000, Captain Cooks leads the charge on "gambling waters" with over 550 titles from revered Microgaming. Here, you can stake a claim at decent winning margins on slots, table games, progressive jackpots, and live dealers. At this Microgaming-powered site, Kiwis can facilitate site-related payments via reliable payment alternatives. Also, Captain Cook hosts incentives to augur new and existing players' needs. Site-related problems are resolved speedily with 24/7 customer support channels available. Despite Captain Cook's fame in the iGaming market, this platform must boost its gaming catalogue to thrive among Kiwis. However, this wagering platform denotes fun. 

Just remember to gamble responsibly.

Ijeoma Esther

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