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CasiGO NZ 2024

CasiGo online casino was launched in 2020 by White Hat Gaming. It is licensed by the Malta Gaming Authority and offers a catalogue of over 4,700 real money games by 135 top providers like Blueprint Gaming and IGT. Bank using reputable payment methods like Skrill and benefit from 24/7 customer support via live chat. That’s not to mention the daily bonuses, a loyalty programme, and a four-part welcome package.

Reviewed by Claire Said
Last updated: 7/08/2024
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CasiGO offers

Swipe to see all 1 offers
Casino

Welcome Offer: NZ$1,100 + 375 Spins

Turnover 35x
Max. Amount NZ$1,100
Min. Deposit NZ$10
Expiration 30 days
No code required
Claim offer

CasiGo Casino NZ Review

If you’re looking for an online casino that puts you first, CasiGO is the right one for you. With a catalogue of over 4,700 pokies and games, CasiGO casino makes sure there’s something for every kind of mood. Deposit using familiar payment methods like Neteller, enjoy personalised customer support around the clock, and make your way up the five-tiered loyalty programme.

Take a deep dive into all this, daily bonuses, a four-part welcome package, and much more when you read our full CasiGO online casino review.

CasiGO Quick Facts

Minimum Deposit C$5
Owner White Hat Gaming
Verified by eCOGRA
Payout Speed 1 - 2 working days
Banking Fees No fees
Payout Percentage 98.75%
Number of Games 4,722
Game Providers 119+ Providers including Play’n GO, Pragmatic Play, Merkur Gaming, Gameburger Studios, and more.
Wagering Conditions 35x
Mobile App Yes (Available in Apple Store and Google Play)

Pros and Cons

Pros

👍 Claim a four-part welcome package of bonus cash and free spins

👍 Five-tiered loyalty programme with a point system for additional perks

👍 Pick from 4,700+ real money games by 135+ top software providers

Cons

👎 Not all payment methods are eligible for claiming bonuses

👎 There are no demo versions of the pokies available

👎 The available on-site FAQs are limited

Safety at CasiGO Casino

Products Casino, Live Casino
License Malta Gaming Authority, MGA/B2C/370/2017
Founded 2020

CasiGO casino online forms part of White Hat Gaming, a respected player in the online gambling industry. The enterprise manages several top online casinos around the world, including in New Zealand. 

CasiGO casino is supervised by the Malta Gaming Authority, which is a prestigious licensing body that implements strict security measures. These include 218-bit SSL encryption technology, strong password protection, and the KYC verification protocol

Welcome Bonus Offer

CasiGO online casino gets you started with a four-part welcome package worth up to NZ$1,100 + 275 free spins. Here’s what you’ll get with your first four deposits of at least NZ$10:

  • First Deposit: 200% Match Bonus up to NZ$200 + 100 Bonus Spins
  • Second Deposit: 50% Match Bonus up to NZ$200 + 50 Bonus Spins
  • Third Deposit: 75% Match Bonus up to NZ$200 + 75 Bonus Spins
  • Fourth Deposit: 125% Match Bonus up to NZ$500 + 150 Bonus Spins

You can use the free spins from your welcome package on Play’n GO’s Book of Dead slot machine. You’ll have ten days to use them, starting from the day you claim them. The amount you can cash out from your spin winnings is equal to the number of free spins. For example, the winnings from the first deposit spins are capped at NZ$100.

As for the bonus cash, you’ll need to play through it and the 35x wagering requirements within 30 days, which we think is a fair number as it doesn’t rush you.

An important note is that you won’t be eligible to claim the CasiGO casino welcome package if you deposit using Skrill or Neteller.

CasiGO Casino Promotions

Once you’re done with your welcome package, you’ll be eligible to claim the daily bonuses at CasiGO. Our casino review found that there’s something for every day of the week, meaning all you need to do is log in and make your deposit. The daily offers include cashbacks, free spins, and deposit match bonuses.

casigo promotion page

Subscribing to communications will make sure you never miss a beat, whether it’s with on-page promotions or personalised bonuses based on your activity at CasiGO casino.

The team at CasiGO online casino appreciate your loyalty, which is why you’ll be entered into the Loyalty Programme the moment you sign up. You’ll be given Green status to start off with, and you’ll get 500 points after your first deposit.

Collect points as you deposit and play with real money to progress through the next four levels, until reaching the last stage, Purple. You’ll need to collect the minimum points required within the same calendar month to retain your status, otherwise you’ll be demoted. Each tier comes with added perks like monthly status rewards, higher cashbacks, point redemption, invitations to private events, and much more.

casigo loyalty program

Keep in mind that some payment providers, such as Skrill and Neteller, may not be eligible to claim bonuses. Always remember to read through the terms and conditions of the CasiGO promotion before selecting a payment method.

Banking at CasiGO Casino

On-site banking at CasiGO online casino is hassle-free. Our review team found the process to be straightforward, especially since the payment providers are well-known and reliable. You’ll find providers like Skrill, Jeton Wallet, and Neosurf to choose from. Check out our guide to the best payment providers at BettingGuide if you want to learn more about a particular provider.

One element that makes CasiGO one of the top online casinos in New Zealand is the fact that the minimum deposit sits at a low NZ$5. This means you can explore the gambling site without having to dig deep into your pockets. Remember that you’ll need to deposit a minimum of NZ$10 to claim a bonus, which is still a nice amount to get started with.

Deposit Methods

Here’s your guide to making your first deposit at CasiGO online casino:

  1. Click on the green deposit button in the top right corner of the screen.
  2. Select your preferred payment method.
  3. Choose from the preset deposit amounts or click on ‘other’ to type in your own.
  4. Click on ‘Add Bonus’ to select your bonus, or continue without one.
  5. Hit ‘Continue’ and follow the instructions to complete your deposit.
  6. Wait a few seconds for your funds to appear in your casino account.

Although all the payment providers at CasiGO online casino are reliable, we love Skrill. This is an e-wallet that acts as a medium between your bank and casino accounts, meaning you won’t need to disclose your credit card information to the gambling site. Skrill also offers its users a loyalty programme, meaning you may receive rewards for using it regularly.

Payment method Min limit Max limit Exchange fee Proccessing time
VISA
VISA
NZ$5 N/A NZ$0 Instant
Mastercard
Mastercard
NZ$5 N/A NZ$0 Instant
Paysafecard
Paysafecard
NZ$5 N/A NZ$0 Instant
Skrill
Skrill
NZ$5 N/A NZ$0 Instant
jeton logo
Jeton
NZ$5 N/A NZ$0 Instant
neosurf logo
Neosurf
NZ$5 N/A NZ$0 Instant
evoucher by cash to code logo
eVoucher by CashtoCode
NZ$5 N/A NZ$0 Instant
AstroPay
AstroPay
NZ$5 N/A NZ$0 Instant
Neteller logo
Neteller
NZ$5 N/A NZ$0 Instant

Withdrawal Methods

Here’s how to request a withdrawal at CasiGO casino in a few simple steps:

  1. Click on the hamburger menu in the top right corner of the screen.
  2. Select ‘Account’.
  3. Click on the ‘Withdraw’ option in the main menu.
  4. Type in the amount you wish to withdraw.
  5. Fill in the form with the required criteria.
  6. Submit your transaction.
  7. If you haven’t already, your withdrawal will be automatically sent back and you’ll need to complete the KYC verification process (see our guide to the KYC verification process for more details).
  8. Wait for your funds to reach your payment provider.

The CasiGO casino’s payments team aims to process your request within 1 to 2 working days, during which time your withdrawal will be marked as pending, meaning you can cancel it if you like. Once approved, how long your funds take to reach you depends on your payment provider, but you’ll usually receive them within five working days.

Something to keep in mind is wagering requirements, which come with most CasiGO casino bonuses. If incomplete, you won’t be able to withdraw as doing so will result in your forfeiting your bonus and any winnings you achieved from it.

*Gambling regulations require you to use the same payment method for both deposits and withdrawals, except in the case that your deposit method isn’t available for withdrawals.

Payment method Min limit Max limit Exchange fee Proccessing time
VISA
VISA
NZ$10 NZ$5000.00 weekly NZ$0 Up to 3 working days
Skrill
Skrill
NZ$10 NZ$5000.00 weekly NZ$0 Up to 3 working days
jeton logo
Jeton
NZ$10 NZ$5000.00 weekly NZ$0 Up to 3 working days
neosurf logo
Neosurf
NZ$10 NZ$5000.00 weekly NZ$0 Up to 3 working days
AstroPay
AstroPay
NZ$10 NZ$5000.00 weekly NZ$0 Up to 3 working days
Bank Transfer
Bank Transfer
NZ$10 NZ$5000.00 weekly NZ$0 Up to 5 working days
Neteller logo
Neteller
NZ$10 NZ$5000.00 weekly NZ$0 Up to 3 working days

CasiGO Casino Games

We found over 4,700 real money pokies and games when reviewing CasiGO online casino. These include video slots, blackjack, baccarat, roulette, fixed and progressive jackpot pokies, live casino games, game shows, and many others. The CasiGO casino games are powered by over 135 software providers, including big names like Microgaming, NetEnt, and Red Tiger Gaming.

When it comes to filtering, you’ll be able to narrow your search via game type, what’s popular, what’s new, and via software provider. Considering the large number of games, we’d have liked to see a more detailed filtering system. We suggest putting the top pokies you like in your favourites or using the search bar to make finding your favourite games easier.

CasiGO casino online doesn’t offer demos of its games, which we found disappointing. However, you can view the game and its paytable without being obliged to hit the spin button, which we think is a nice compromise.

  • Pokies

    The majority of the CasiGO casino game catalogue is made up of pokies. Such a large selection guarantees something to suit everyone’s preferences. As far as themes go, you’ve got everything from classic fruit machines to intense adventure slots, Greek themes, Egyptian tales, and much more. Experience features like multiplier wilds, mini games, bonus rounds, free spins, and level up rounds.

    testing games at casigo casino

    We chose the Lucha Legends pokie as our favourite game at CasiGO online casino. Created by Microgaming, this pokie offers a Mexican boxing theme with special features like Super Wilds with four Luchadors, Power Up mode with multipliers, free spins, and much more.

  • Live Casino

    For a more authentic experience, we suggest checking out the CasiGO’s live casino lobby. Here, you’ll find plenty of live variations of blackjack, roulette, baccarat, game shows, and poker. Pull up a virtual chair and enjoy tables like Monopoly Live, Lightning Roulette, Balloon Race, Power Blackjack, and Red Door Roulette.

    casigo live casino games selection

    Since live casino games are streamed in real time, demos aren’t possible. Having said that, you’ll be able to observe the game without placing a real money bet. We think this is great as you’ll get a feel of the game and learn the rules without having to make a financial commitment. If you need clarification, you can read through the table’s rulebook or use the in-game chat feature to speak to the croupier or the other players.

CasiGO Casino Mobile App

We live in a mobile-first world, which is why CasiGO casino has developed a native mobile app for Android and iOS devices. You can download this for free from the Google Play Store or the Apple Store.

If you don’t want to download an app, you can access CasiGO casino via a browser like Chrome, Firefox, or Safari. The developing team ensures that the site is optimised to work on all tablet, desktop, and smartphone devices. We checked this out as part of our CasiGO online casino review and found the experience to be the same regardless of the device you’re on.

casigo home page preview
casigo games on mobile
casigo payment methods on mobile
casigo customer service on mobile

Responsible Gaming

Online gambling should be entertaining, not problematic, which is why responsible gaming is a crucial element of CasiGO casino. You’ll find a link in the page’s footer that takes you to a section of the site detailed with what’s available. You’ll find tools like self-imposed limits, time-out, self-exclusion, account closure, and many others. CasiGO casino also gives you tips about how to control your spending and provides you with links to relative organisations. If you’re ever in doubt, we highly recommend reaching out to the customer support team.

Customer Support at CasiGO Casino

Chat Yes
Email [email protected]
Phone NA
Opening hours 7 Days a week, 24/7

Your satisfaction is a priority to the team at CasiGO online casino, which is why you’ll find FAQs, live chat, and email customer support channels to choose from. These are all available around the clock, which means there’s always someone to help you when you need assistance.

You’ll find all the relative details under the ‘Contact Us’ tab in the page’s footer. Although the FAQs are rather limited, they cover important topics like security and payments.

casinogo faqs and customer support

If you’re still scratching your head, you can speak to an agent by clicking on the live chat icon, which you’ll find in the lower right corner of your screen. This widget follows you around as you navigate the site, which we think is great. Simply fill in your name and email address and you’ll be connected to an agent within seconds. One thing we really like about the live chat is that you can download the transcript, which is great to have, in case you need to refer back to it in the future.

Overall Score of CasiGO Casino

Bonus 8
Customer support 7
Payment methods 8
Licensing safety 7
Design & usability 8
Overall 8
Claire Said
Reviewed by Claire Said

We were quite pleased with the results of our CasiGO online casino review. First off, this 2020 gambling site is legit, holding a licence from the Malta Gaming Authority. You’ve then got a catalogue of over 4,700 real money pokies and games by more than 135 top providers like Evolution Gaming and Pragmatic Play. There are no demo games, but you can read through the paytable instead.

As for payment methods, the list isn’t as long as that of other online casinos in New Zealand, but you’ll find popular providers like Neteller and paysafecard on there, so we’re happy with the selection. Depositing and withdrawing funds is easy too, which is a definite plus in our books.

Although the FAQs could use some improvement, the customer support at CasiGO casino is top notch. You’ve got live chat and email channels that are available around the clock, which means you’re only a few clicks away from help, no matter what time you need it.

Another major advantage of CasiGO casino is the fact that there’s a native app for Android and iOS devices. You’ll get to play on the go with an online casino that’s sitting in your pocket.

Finally, there’s the bonus system. CasiGO online casino offers something on every day of the week to make sure you’re always entertained. That’s not to mention the five-tiered loyalty programme and the four-part welcome package.

Intrigued? Then join us by signing up to CasiGO casino and claiming your first deposit bonus today!

FAQs

Absolutely. CasiGO upholds its reputation with Malta Gaming Authority and the UK Gambling Commission certification, although the latter’s jurisdiction doesn’t apply to Kiwis.

It depends on what payment methods Kiwis choose. At CasiGO, e-Wallets are dusted within two days. Credit/debit cards, with bank transfers, vary from three to seven working days.

User Reviews

There are no reviews for CasiGO

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