Casumo NZ Review (2025)

Casumo Casino New Zealand

Even though Casumo has been around since 2012, it was rebranded a couple of years back - and the results are better than ever. The familiar Casumo feel remains, but now with a modern design featuring new violet colours and large icons for improved user experience.

Casumo Casino offers a wide range of online pokies, live casino games, and regular promotions. Previously, Casumo was also known for its sports betting product, but this has now been fully removed.

Casumo ticks all the important boxes when it comes to licensing, safety, and user-friendliness on both mobile and desktop. In this review, we’ll take a closer look at its game selection, payment speeds, and overall pros and cons.

Casumo online casino forms part of Jocularis Limited, a reputable company that functions under the licence of the Government of Gibraltar. This trusted regulatory body enforces the implementation of security features such as high-tech SSL encryption, strong password protection, and the KYC (Know Your Customer) verification process.

As part of our research for this Casumo Casino NZ review, we also looked at player feedback. The overall Trustpilot score is very low, but this is common for online casinos since satisfied players rarely leave reviews. On the positive side, many happy players highlighted the speed of Casumo’s withdrawals.

Casumo Casino Welcome Offer

In general, Casumo provides a solid welcome offer and bonuses with fair wagering requirements of 30x. This rate is lower than the industry average, making it a strong option for players seeking top casino bonuses. Here’s what Casumo offers new players right now:

Casumo Casino Promotions

There’s always something up for grabs at Casumo casino online. Whether reload bonuses, free spins, or combination offers, you’ll find offers for almost every day of the week. Make sure to subscribe to Casumo bonuses to receive personalised offers right in your inbox.

Casumo also runs ongoing promotions, which can be found under the Promotions tab. These include free spin campaigns, tournaments, and other offers that change on a weekly or monthly basis. Since the promotions vary frequently, we won’t highlight specific ones here. Instead, we recommend checking Casumo’s promotion calendar to see the latest offers.

Another pro is that Casumo offers an achievements system that rewards players as they play. Points earned through gameplay fill a progress bar, unlocking achievements and bonuses. This feature encourages players to try different games, track progress in their account dashboard, and enjoy extra rewards as they level up.

Banking at Casumo Casino

We found banking at Casumo to be straightforward during our review. However, the selection of payment methods in New Zealand is more limited than at many other online casinos. Players can choose from Visa, Mastercard, Skrill, and Paysafecard, but other popular options such as MuchBetter, Neteller, and PayPal are not available.

If you’d like more information about a particular payment method, we suggest checking out BettingGuide’s full guide to payment providers.

The minimum deposit at Casumo casino is NZ$10, which we think is great as it allows players to explore the online casino without much of a financial commitment while still claiming a welcome bonus.

* While deposits are free, it’s worth noting that processing charges or fees may apply depending on your chosen withdrawal method. At Casumo Casino, these are always shown before you confirm a withdrawal, so you’ll know in advance if a fee applies.

Casumo Casino Casino Games

There are over 5,000 real money pokies and games for you to choose from at Casumo casino. Our review team found a healthy selection of pokie machines, blackjack, roulette, baccarat, game shows, and live casino games for you to try out. The games are powered by over 100 software providers, including top studios like Pragmatic Play, Evolution Gaming and Play'n Go.

The filtering system at Casumo casino online is basic but easy to use. You can scroll through the pokies page to find categories like Games of the Week, Game Studios, Top Slots (pokies), and Megaways. You can also use the search bar if you know part or all of the name of the game or software provider.

When selecting a game, you’ll be asked if you want to demo it or play for real money. We suggest demoing the game first, as it gives you the opportunity to try out several games. You can then stake real cash on the ones you like best.

Casumo Casino Mobile App

We didn’t find a mobile app available for NZ players while researching for this Casumo casino review. However, the site is optimised to work on all desktop, tablet, and smartphone devices, regardless of the operating system. When testing the online casino on different devices, we found that the experience remains the same.

If you’ve got your heart set on a mobile app, we suggest downloading a browser shortcut. This will give you the illusion of a mobile app on your home screen while saving storage space. It’s a win-win!

Responsible Gaming

Casumo casino prioritises responsible gaming to make sure you have a healthy and safe experience while on site. Scroll down to the site’s footer to find two links: Play Okay and Responsible Gaming. The former gives you quick links to important information such as deposit limits, taking a break, and professional support and helplines. The latter is a more detailed page that offers information related to self-assessment, how to get help, and how to recognise the signs of addictive gambling.

If anything is unclear or if you have more questions, our Casumo casino review experts recommend getting in touch with the customer support team.

Just like any top online casino in New Zealand, the team at Casumo wants you to have a positive experience while on site, which is why you’ll have access to extensive customer support via FAQs, live chat, and email. Everything is available 24/7, which means there’s always someone there to assist when you need help.

You find Casumo’s customer support options when clicking on the More button in the top right corner of the screen. Select FAQs to find a list of questions that are divided into categories like ‘Account’, ‘Deposits’, and ‘Withdrawals’.

If you don’t find what you’re looking for, you can contact the Casumo customer support team via the live chat option. We tested this as part of our research and were pleased with the results.

You’ll be greeted by a bot that will try to resolve your issues for you. If unsuccessful, you’ll be connected to a customer support agent.

We found the agents to be friendly, knowledgeable, and professional. They were quick to respond and left little to no room for follow up questions or clarification, which we think is amazing.

Should you not be in a hurry, you can email the Casumo customer support team. An agent will get back to you with a detailed response as quickly as possible.