Cosmo Casino NZ
Cosmo Casino is one of the leading gambling sites under the Casino Rewards umbrella. Founded in 2017, this wagering platform operates with a Kahnawake Gaming Commission. Players’ security is prioritised as the online casino employs SSL encryption technology to ensure financial and personal details don’t fall into the wrong hands.
Cosmo Casino offers
Cosmo Casino New Zealand - Reviewed by Our Experts
With less than a decade in the iGaming space, Cosmo Casino has established itself as a leading wagering site in New Zealand. Players enjoy access to 850+ games across diverse selections, including pokies, Blackjack, Roulette, Video Poker, and Progressive Jackpots.
There’s a generous welcome bonus for new players and other promotions on the site. Cosmo Casino is one of the wagering platforms under the Casino Rewards group and operates with a Kahnawake Gaming Commission licence.
This review explores Cosmo Casino’s impressive offerings for Kiwis. We’ll examine various aspects, such as casino games, welcome bonuses, promotions, responsible gaming measures, customer support, payment options, and security measures.
Cosmo Casino NZ Quick Facts
| Minimum Deposit | NZ$10 |
|---|---|
| Owner | Rock Swift Group Limited, Casino Rewards Group |
| Verified by | eCOGRA |
| Payout Speed | 2-3 days |
| Banking Fees | None |
| Payout Percentage | 97% |
| Number of Games | 850+ |
| Game Providers | Microgaming, Evolution, Stormcraft Studios, Gameburger Studios, and others |
| Wagering Conditions | 200x, 30x |
| Mobile App | No |
Cosmo Casino NZ Pros and Cons
Pros
👍 Secure payment methods
👍 24/7 multilingual customer support
👍 Diverse game selections
👍 Generous welcome bonus
Cons
👎 High wagering requirements
Cosmo Casino NZ Safety
| Products | Online Casino |
|---|---|
| License | Kahnawake Gaming Commission |
| Founded | 2017 |
Cosmo Casino is a licensed and regulated wagering platform operating with a licence from the Kahnawake Gaming Commission. With this licence, players are assured of the gambling platform’s legitimacy.
Regarding safety, Cosmo Casino employs SSL encryption technology to protect player’s financial and personal details. The iGaming site is subject to independent checks and evaluations for compliance and percentage payouts are reviewed by independent auditors.
Games at Cosmo Casino are tested for fairness by eCOGRA, a widely recognized game testing agency. These security measures ensure Kiwis can play at Cosmo Casino without worries.
Welcome Bonus Offer
New players enjoy an exciting welcome bonus across their first three deposits at Cosmo Casino. Here’s all Kiwis need to know about the available offers:
Cosmo Casino Bonus
Cosmo Casino welcomes new players with a generous but unique sign-up offer. Kiwis who recently joined the online casino get 150 chances to play the Mega Money Wheel pokie machine with just NZ$10. Besides this initial Cosmo Casino login offer, NZ punters also enjoy access to bonuses on subsequent deposits.
For context, after claiming this first 150 Chances bonus, we deposited again and were awarded a 100% match bonus up to NZ$250. Surprisingly, on our third deposit, we also received a bonus.
However, note that New Zealand players interested in this offer must claim it within 7 days of creating an account on the site. Also, the first and second deposits each have a 200x wagering requirements while the third deposit bonus has a 30x playthrough condition.
We considered the 200x rollover condition too high, until we discovered every wager made after claiming the bonus whether from the bonus or cash account balances all count towards meeting the wagering requirements, unlike similar gambling platforms that only count stakes from the bonus.
Promotions
At the time of writing this Cosmo Casino NZ review, we only found time-limited promotions. However, Kiwis can leverage the following regular offers:
Reward Riches
Here Kiwis can frequently earn loyalty rewards, free spins, and bonuses. We were also given a Thunderball draw. With constant play, Kiwis can unlock more daily freebies.
Loyalty programme
Cosmo Casino rewards loyal users depending on how much they play rather than how much they spend on the platform.
The 6-tier Casino Rewards VIP loyalty programme pays cash rewards, gifts, and bonus spins. When Kiwis also play at other wagering platforms in the Casino Rewards group like Zodiac Casino, they can accumulate loyalty points to use at Cosmo Casino.
Banking
Deposits and withdrawals are made easy at Cosmo Casino, as the gambling platform features multiple payment channels like Neteller, Skrill, Paysafecard, and MuchBetter for safe and fast transactions. The following sections discusses everything Kiwis need to know about the deposit and withdrawal processes at Cosmo Casino:
Deposits
New Zealand players enjoy fast and safe deposits through numerous reliable payment channels. The online casino also doesn’t charge any fees for funding a player's account except for cryptocurrencies. Furthermore, as a low deposit wagering site, players only need NZ$10 to get started playing the 850+ games on the site.
Here’s a table showing the available deposit channels, minimum deposits, and transaction time.
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
VISA
| NZ$10 | NZ$21,474,836.47 | None | Instant |
Paysafecard
| NZ$10 | NZ$21,474,836.47 | None | Instant |
Mastercard
| NZ$10 | NZ$21,474,836.47 | None | Instant |
Skrill
| NZ$10 | NZ$21,474,836.47 | None | Instant |
Neteller
| NZ$10 | NZ$21,474,836.47 | None | Instant |
Payz
| NZ$10 | NZ$21,474,836.47 | None | Instant |
Neosurf
| NZ$10 | NZ$21,474,836.47 | None | Instant |
MuchBetter
| NZ$10 | NZ$21,474,836.47 | None | Instant |
Google Pay
| NZ$10 | NZ$21,474,836.47 | None | Instant |
Bitcoin
| NZ$10 | NZ$21,474,836.47 | None | Instant |
Tether (USDT)
| NZ$10 | NZ$21,474,836.47 | None | Instant |
Ethereum
| NZ$10 | NZ$21,474,836.47 | None | Instant |
To test the deposit process at Cosmo Casino, we deposited NZ$50 via Skrill and got the 150 free spins to play Mega Money Wheel slot and other subsequent deposit bonuses. For Kiwis looking to fund their account at Cosmo Casino, here are the steps to take:
- Navigate to the Bank section of the site and click on Deposit
- Select a payment option by clicking on the logo
- Input a deposit amount
- Enter the necessary details
- Verify the payment details and confirm the deposit
While deposits are usually instant, we recommend waiting for a few minutes if it delays. However, once it's processed by the payment method, the funds will appear instantly on the player’s account.
Withdrawals
Like the deposit transactions, withdrawals at Cosmo Casino are also fast and secure. This table contains the available payout channels, minimum withdrawal amount, maximum withdrawal, and cash out time.
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
|
Skrill
| NZ$50 | NZ$4000 | None | 1 - 3 Bank Days |
|
Neteller
| NZ$50 | NZ$4000 | None | 1 - 3 Bank Days |
|
Payz
| NZ$50 | NZ$4000 | None | 1 - 3 Bank Days |
|
Neosurf
| NZ$50 | NZ$4000 | None | 1 - 3 Bank Days |
|
Google Pay
| NZ$50 | NZ$4000 | None | 1 - 3 Bank Days |
|
Bitcoin
| NZ$50 | NZ$4000 | None | Instant |
|
Tether (USDT)
| NZ$50 | NZ$4000 | None | Instant |
|
Ethereum
| NZ$50 | NZ$4000 | None | Instant |
Bank Transfer
| NZ$50 | N/A | NZ$50 (under NZ$3,000) NZ$100 (over NZ$3,000) | 1 - 3 Bank Days |
Before requesting payouts, the NZ wagering site requires players to verify their accounts. Kiwis will need to submit proof of payment method, utility bill or bank statement, and government-issued ID like driver's licence or passport.
Note that Direct Bank Transfers withdrawals (DBT) under NZ$3,000 attract a NZ$50 charge while over NZ$3,000 DBT comes with a NZ$100. We found this transaction fee too high. As such, we used other payout options.
To withdraw wins at Cosmo Casino, here's what to do:
- Navigate to the Bank page
- Click on the Withdraw button
- Choose a payment method from displayed options
- Input the withdrawal amount
- Enter the account details
- Confirm the transactions
Cosmo Casino NZ Games
Cosmo Casino features over 850 games across diverse selections, such as pokies, progressive jackpots, live dealer titles, and table games from leading developers like Microgaming, Evolution, Stormcraft Studios, Gameburger Studios, and others. Here’s a detailed explanation of these game categories:
Pokies
Cosmo Casino slot lobby has over 700 titles from Microgaming, a leading software developer and other reputable game providers like Gamburger Studios and Stormcraft Studios. Pokies here are arranged according to categories, such as 1-20 lines, 25+ lines, 3 reels, and 5 reels. As such, finding enough titles to play at Cosmo Casino is as easy as pie.
We also found two exclusive pokies made specially for Cosmo Casino players titled Casino Rewards Millionaires Club and Casino Rewards VIP slot. However, the Casino Rewards VIP slot is only available to players with Silver Status.
Some of the pokies we recommend are 12 Masks of Fire Drums, 9 Pots of Gold, 3 Cherry Frenzy, 6 Tokens of Gold, and 3 Tiny Gods.
We played 9 Pots of Gold, a five-reel, three-row game from GameBurger Studios featuring free spins with multipliers, scatters, and wild symbol paying up to 2,000x the player’s bet.
Table Games
We counted over 50 table games at Cosmo Casino, covering exciting categories like Blackjack, Video Poker, and Roulette. These games are from the reputable Evolution, so expect top-notch video and audio quality.
We also found 2 live games, for Kiwis looking for an immersive gambling experience. Some table games we recommend playing on the site are Atlantic City Blackjack, Jacks or Better Video Poker, Vegas Strip Blackjack, Aces and Faces Video Poker, Classic Blackjack Gold, European Roulette, Deuces Wild Video Poker, and American Roulette.
Progressive Jackpots
There are a couple of progressive jackpots on Cosmo Casino, including Mega Moolah, Mega Money Wheel, Mega Vault Millionaire, Treasure Nile, Atlantean Treasures, and Cash Splash.
After scouring the Progressive Jackpots lobby, we opted to play Mega Moolah as it has the highest number of wins on the site. We enjoyed our time playing this game with low volatility and bonus features like Buffalo and Elephant symbols. While Mega Moolah has a 93.42% RTP which is below the industry average, it's one of the most popular jackpots offering generous payouts.
Mobile App
We couldn’t find a mobile app for Cosmo Casino NZ users who love playing on the go. However, we saw a link to download a Web app on our device screens. But, we weren't interested in that option as we preferred playing on the mobile-friendly website.
Responsible Gaming
Responsible Gaming is one of the hallmarks of a reputable online casino. As such, we weren’t disappointed to discover that this leading NZ wagering site offers many Responsible Gambling tools such as:
-
Deposit Limit: New Zealand players can set daily, weekly, and monthly deposit limits on their account by contacting the Cosmo Casino support team. However, the casino will delay any request to increase the limit for 24 hours.
-
Take a Break Period: Cosmo Casino offers users the opportunity to take a short break from gambling on the site. This break can be 1 day, 7 days, 1 month, or 3 months. The account will be re-activated immediately the break period elapses.
Note that once a player requests a Break period, any reversal will be after 24 hours. Also, contact support to initiate the process.
-
Self-exclusion: Problem gambling creeps up on its victims like a thief in the night. As such, Kiwis who detect any sign of gambling addiction are required to request self-exclusion. We found 2 self-exclusion options at Cosmo Casino: 6 months self-exclusion period and Cooling-off period between 24 hours and 6 months.
Note that Cosmo Casino doesn't reverse self-exclusion until the period elapses. So, Kiwis are advised to think carefully before contacting support for this Responsible Gambling measure.
Besides these Responsible Gaming tools, Cosmo Casino applies other safety measures like age restrictions to ensure underaged children don't play on the site. For context, players below 19 years are banned from creating an account on the platform. Also, the wagering site recommends third-party programs like NetNanny, CyberSitter, and Cyberpatrol to block children from the site.
Customer Support
| Chat | Yes |
|---|---|
| support@crhelpdesk.com | |
| Phone | - |
| Opening hours | 7 Days a week, 24/7 |
Cosmo Casino offers 24/7 support to players. We found live chat and email support channels on the contact page.
There's also a FAQ page containing lots of relevant information new players will need to play on the site. We always love trying out the support channels before signing up at an online casino. Hence we decided to start with live chat.
Sadly, the live chat redirects to Casino Rewards live chat, not one dedicated to Cosmo Casino. We didn't find this surprising as we've reviewed many sites under the CR group and this is a common feature amongst them.
When we tried to contact Cosmo Casino via email, we were asked to choose from a list of queries. However, the casino's email response time is 48 hours, so it's not the best route for urgent assistance.
Overall Score
| Bonus | 7 |
|---|---|
| Customer support | 8 |
| Payment methods | 7 |
| Licensing safety | 8 |
| Design & usability | 8 |
| Overall | 8 |
Cosmo is a top rated online casino in New Zealand for many reasons. The iGaming site is a member of the prestigious Casino Rewards group, alongside reputable wagering platforms like Zodiac Casino and Colosseum Casino.
With 850+ games across pokies, progressive jackpots, live dealer titles, and table games, Kiwis won't struggle to find games to play. New NZ players enjoy a unique welcome bonus across their first 3 deposits. Sadly, the first 2 deposit bonuses attract 200x wagering requirements each.
Although there’s no mobile app, we enjoyed seamless navigation on the website, as the site is optimised for mobile devices.
There are multiple Responsible Gambling tools to help Kiwis manage their gambling activities. Players also enjoy access to numerous secure payment methods, such as Skrill, Neteller, Neosurf, MuchBetter, Paysafecard, and even cryptocurrencies for fast and safe transactions on the site.
FAQs
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User Reviews
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