Royal Vegas Casino NZ 2024 - Review, Pros and Cons, Bonuses, and more
Royal Vegas online casino was launched in 2000 as part of Baytree (Alderney) Limited. Licensed by the Alderney Gambling Control Commission, this gambling site offers 400+ real money pokies and games by top software providers. You’ll also deposit with reputable payment providers and benefit from thorough customer support.
Royal Vegas offers
Royal Vegas - Reviewed by NZ Experts
Royal Vegas is an online casino that has been around for over two decades. It offers a player-first approach in its game selection and payments page. Solve your queries in a comprehensive Help Centre or by contacting an agent via live chat.
Join us as we take a deep dive into our Royal Vegas casino review, where we’ll give you detailed information about the site’s security, banking options, customer support, and much more.
Royal Vegas Facts
| Minimum Deposit | NZ$10 |
|---|---|
| Owner | Baytree (Aldemey) Limited |
| Verified by | eCOGRA, GambleAware |
| Available in NZ | Yes |
| Payout Speed | 1 - 7 business days |
| Banking Fees | No Fees |
| Payout Percentage | 96.14% |
| Number of Games | 400+ |
| Wagering Conditions | 70x |
| Mobile App | No |
Pros and Cons
Pros
👍 Comprehensive Help Centre available
👍 Live chat transcripts are downloadable.
👍 Loyalty programme that awards bonus credits.
Cons
👎 The live chat service is challenging to locate.
👎 There is no VIP programme in place.
Safety at Royal Vegas
| Products | Casino, Live Casino |
|---|---|
| License | Alderney Gambling Control Commission |
| Founded | 2000 |
You’re in safe hands when playing at Royal Vegas. The online casino forms part of Baytree (Alderney) Limited, a reputable enterprise that manages several online casinos around the world, including one of the best casinos in NZ.
Royal Vegas is licensed by the Alderney Gambling Control Commission, a trusted regulatory body within the online gambling world. This licence ensures that the gambling site abides by strict security features such as SSL encryption technology, strong password protection, and the KYC (Know Your Customer) process.
The KYC process involves the submission of document copies such as your passport, a recent utility bill, and bank statement to prove your identity, address, and source of wealth.
Our review of Royal Vegas casino found that the site is verified by eCOGRA. This enterprise ensures the fairness and randomness of game results by conducting regular audits of the site's games.
Welcome Bonus Offer
Your adventure at Royal Vegas casino begins with a four-part welcome package worth up to $1,200. Here’s how it’s broken down:
- First Deposit: 100% up to NZ$300
- Second Deposit: 100% up tp NZ$300
- Third Deposit: 100% up to NZ$300
- Fourth Deposit: 100% up to NZ$300
The minimum deposit to claim any of the four offers is NZ$10. You’ll have a total of 7 days to claim and play through your entire welcome bonus package. We think 7 days is a relatively short time to play through NZ$1,200, especially since most online casinos offer a minimum of 21 days for cash bonuses.
The Royal Vegas welcome package also comes with a chance to win up to NZ$1,000,000. You’ll be given 10 free spins per day for 10 days to play on a preselected game for a chance to win the jackpot.
The bonuses and the winnings you may achieve from the free spins come with a wagering requirement of 35x, which is quite standard for online casinos in New Zealand.
Royal Vegas Promotions
Once you’re done with your welcome package, Royal Vegas offers you a new offer every single day. Click on the ‘Promotions’ button in the top right corner to see what’s up for grabs next. You may get a reload bonus, free spins, or a combination offer.
If you’re the competitive type, Royal Vegas casino keeps you on your toes with regular tournaments. Simply click on the ‘Tournaments’ tab within the games lobby to see what you can unlock. Compete against other real players and climb the leaderboard for a chance to grab a prize, which could even be wager-free cash.
We didn’t find a VIP programme while researching for this Royal Vegas casino review. However, the online casino has a loyalty programme instead. You’ll collect Loyalty Points with every certain amount of real money you deposit and play. You’ll progress through six VIP levels, the last of which you’ll need to be invited into. Once you accumulate enough, you can later exchange your Loyalty Points for bonus credits.
The final feature of Royal Vegas casino is the Bonus Wheel, which you’ll find in the top right corner of the screen. Give it a spin every four hours for your chance to win Loyalty Points, bonus credits, free spins, a fast forward (which means you’ll have to wait less time for your next Bonus Wheel spin), or no prize.
Banking at Royal Vegas NZ
Banking at Royal Vegas is straightforward. You’ve got plenty of trusted payment methods to choose from, including Kiwis' favourite providers like Neteller and Skrill.
We’ll now dive deeper into depositing and withdrawing at Royal Vegas online casino. If you want to learn more about a specific payment provider, we suggest checking out our guide to casino payment methods in New Zealand.
Royal Vegas Deposit Methods
Making your first deposit at Royal Vegas casino is easy. Simply follow this step-by-step guide to get started:
- Click on the ‘Bank’ icon in the top right corner.
- Select your preferred payment method.
- Choose from the preset amounts or enter your own.
- Follow the prompts to complete your transaction.
- Your funds should appear in your account within seconds.
We found depositing with Neteller to be the easiest. This is because Neteller is a payment method created for E-wallet transactions and is easy to use while depositing on different NZ online casinos.
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
VISA
| NZ$5 | NZ$20,000 | 0% | Instant |
Mastercard
| NZ$5 | NZ$20,000 | 0% | Instant |
INSTADEBIT
| NZ$5.00 | NZ$20,000 | 0% | Instant |
Paysafecard
| NZ$5 | NZ$20,000 | 0% | Instant |
|
Mastercard
| NZ$5 | NZ$20,000 | 0% | Instant |
Skrill
| NZ$5 | NZ$20,000 | 0% | Instant |
Neteller
| NZ$5 | NZ$20,000 | 0% | Instant |
Royal Vegas New Zealand Withdrawal Methods
We found withdrawals at Royal Vegas casino to be quick and easy. Here’s how to do it:
- Click on the ‘Bank’ icon in the top right corner.
- Select the ‘withdrawals’ option.
- Complete the KYC verification process, if you haven’t already (see the ‘Safety at Royal Vegas for more information).
- Choose your preferred withdrawal method*.
- Select a number from the preset amount or type in your own.
- Follow the prompts to complete your transaction.
- Wait for your deposits to reach your payment method.
If you claimed a bonus, remember that you’ll need to complete the wagering requirements before being able to withdraw. Should you decide to cash out before completing them, you’ll forfeit your bonus and any winnings that you achieved from it.
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
|
VISA
| NZ$50 | N/A | 0% | 3 - 7 business days |
|
Mastercard
| NZ$50 | N/A | 0% | 3 - 7 business days |
|
INSTADEBIT
| NZ$50 | n/a | 0% | 24 - 48 hours |
|
Paysafecard
| - | - | - | - |
|
Skrill
| NZ$50 | N/A | 0% | In hours |
|
Neteller
| NZ$50 | N/A | 0% | In hours |
❗ In order to comply with gambling regulations, you’ll typically need to use the same payment provider you did for deposits to withdraw.
Royal Vegas Casino Games
While reviewing Royal Vegas online casino, we found hundreds of real money games for you to choose from. These include video pokies, table games (blackjack, roulette, sic bo, and baccarat), along with arcade games, bingo, and live casino tables.
The game filters are basic. You’ll be able to filter via game type, what’s hot, and what’s cold. If you know the name of the game, you can use the search filter. You’ve also got a favourites option to find your favourite games more easily.
Pokies
You’ll find over 400 real money pokies and games at Royal Vegas casino online. These include games by popular software providers like Microgaming and Pragmatic Play. From video pokies, to arcade games and bingo cards, there’s something for everyone.
One of our favourite games at Royal Vegas casino is Immortal Romance II as it combines popular themes like werewolves, vampires, and romance. You’ve got four free spins features too, each one revealing a new part of the game’s story.
The best part about the Royal Vegas pokies is that they are all available in demo mode, meaning you can test the game out without having to make any financial commitment.
Live Casino
The live casino lobby at Royal Vegas is filled with variations of blackjack, roulette, baccarat, and poker. You’ll also find a range of game shows such as Sweet Bonanza Candy Land, which is a player favourite.
You won’t be able to demo the live casino games, but you’ll be able to observe them from a distance. This gives you the opportunity to learn the rules without having to stake real cash. If you’re unsure of something, you can use the in-game chat feature that allows you to interact with the croupiers and with the other players.
Royal Vegas hosts software providers like Pragmatic Play and On Air in the live casino. These are reputable operators known for their variety of features and generous payouts.
Royal Vegas Mobile App
If you wish to play at Royal Vegas casino via a mobile app, you can do so by downloading it from the App Store (iOS devices) or from the casino website (Android devices).
You can also access Royal Vegas online casino via a popular browser such as Google Chome, Safari, and Firefox. While reviewing this, we found that, from signing up to claiming bonuses, depositing, and withdrawing, you’ll get the same experience as you would on a desktop device. You can download a browser shortcut to your home screen for easier access.
Responsible Gaming
Online gambling should be entertaining, not problematic. Our review of Royal Vegas found that the casino provides all the information necessary to help you keep your gambling in check. Click on the tab in the page’s footer to view tips about what protection the online casino provides (deposit limits, self-test, self-exclusion), how to set session reminders, and other useful topics. You’ll also find links to organisations such as Gambling Therapy and Gamblers Anonymous. Should you need further information or clarification, you can contact the customer support team. Royal Vegas makes sure the teams are highly trained in the area to guide you through any difficulties.
Customer Support at Royal Vegas
| Chat | Yes |
|---|---|
| fortunelounge@playersupportcenter.com | |
| Phone | - |
| Opening hours | 7 Days a week, 24/7 |
Our Royal Vegas online casino review uncovered a comprehensive Help Centre. You’ll have access to this via the corresponding button in the top right corner of the screen. The Help Centre is filled with questions related to important topics such as ‘Withdrawal Queries’, ‘Technical Support’, and ‘Promotions’.
If you still require assistance, you can speak to a Royal Vegas customer support agent via the live chat. To find this, follow the following steps:
- Click on any article within the Help Centre.
- Click on “Yes” when asked if you need further assistance.
- Click on “Click here to chat with us”.
- Choose a topic the bot greets you with.
- Select a sub-topic.
- Select ‘No, it hasn’t’ when asked if the answer works for you.
- The bot will connect you to an agent where you can ask your question.
We found the agents to be responsive and easy to talk to while testing the live chat section of our Royal Vegas review. There is even the option to download the transcript by hitting the download button in the lower left corner of the screen.
Overall Score of Royal Vegas
| Bonus | 8 |
|---|---|
| Customer support | 9 |
| Payment methods | 8 |
| Licensing safety | 8 |
| Design & usability | 8 |
| Overall | 8 |
The results of our Royal Vegas online casino proved to be quite positive. First off, the site is licensed by a regulatory body, the Alderney Gambling Control Commission, which already speaks volumes about the site’s reputability. Full points there. You’ve then got trusted payment methods like e-wallets and credit card options, which adds an additional layer of security.
When it comes to the game selection, 400+ may seem below average when compared to other online casinos in New Zealand, but it’s still plenty to keep you entertained for quite a while. You’ll find operators like Pragmatic Play and Microgaming, so you know you’re in good hands.
Our overall verdict is simple: we like Royal Vegas online casino and recommend you give it a try.
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User Reviews
Average score of 2.0 by 1 users
Erena Watene
May 29, 2023
My withdrawl was no longer pending so I assumed it was on my way to my bank. However when I logged back in it was back in my account. Help