Ruby Fortune Online Casino in NZ - Best Pokies, Safety & Withdrawal Time

Ruby Fortune Casino Review 2024

Launched by Cadtree Limited in 2003, Ruby Fortune stands out from other top NZ online casinos with an extensive game selection featuring pokies, table games, jackpots, and live casino titles. For Kiwis who prefer gaming with their smartphones, there’s a Ruby Fortune mobile app for Android and iOS devices.

Transactions at Ruby Fortune are quick and simple, as the gaming platform provides trusted payment methods. Kiwis can expect a wide range of payment options, from cards like Visa and MasterCard to modern solutions like Skrill and Neteller.

Besides Ruby’s game collection and banking options, the online gaming platform features more impressive offerings. This review covers all important aspects of Ruby Fortune, including its promotions, safety measures, and customer support.

Ruby Fortune Pros and Cons

Ruby Fortune implements various safety measures to protect its users. This gaming platform is licensed by the Alderney Gambling Control Commission.

Furthermore, the gaming platform utilizes Secure Sockets Layer (SSL) technology to encrypt players’ personal and financial information. The multiple banking options make deposits and withdrawals quick and secure.

Until 2023, Ruby Fortune was certified by eCOGRA, a recognized game testing agency. Currently, the online casino is awaiting a new test by eCOGRA. However, Ruby Fortune partners with top software providers, such as Microgaming and On Air, to feature games with random and unbiased results.

Cadtree Limited, Ruby Fortune’s operator, is a reputable company that owns multiple gaming platforms. Registered at La Corvee House, La Corvee Alderney, GY9 3TQ, Kiwis can enjoy the gaming platform without worry, knowing that it's operated by a well-established company.

Welcome Bonus Offer

Ruby Fortune offers a generous 100% deposit match bonus as a welcome package for new players. However, there’s a twist. This welcome package can be claimed on the first three deposits. After signing up at Ruby Fortune, NZ players get a 100% deposit match bonus up to $250 on their first three deposits – totaling $750.

This welcome package requires a minimum qualifying deposit of $10, meaning players must deposit $10 or more to claim the offer. New players must claim this welcome package within 7 days of signing up, or it’ll be forfeited.

Note that this welcome package comes with a 35x wagering requirement. For example, if a new gamer receives $40 from this bonus, the player must wager the bonus 35 times – $1,400. After meeting the playthrough requirements, players can withdraw the welcome bonus and all associated winnings.

However, the maximum withdrawal limit is 6x the first deposit amount. For instance, if the first deposit is $40, the withdrawal limit will be $240. Upon reaching the cash out limit, any additional bonus balance is forfeited. If the bonus remains unused for 2 months after claiming, it'll expire.

Promotions

The welcome bonus isn’t the only promotion at Ruby Fortune. Another popular promo is the Daily 10 Free Spins. These free spins can be used on the Bonus Wheel, where Kiwis can win up to $1,000,000 daily.

For active gamers, Ruby Fortune offers a 6-tier Loyalty Club. Signing up at the gaming platform means automatic membership into the Club. Players earn Loyalty Points by playing games on the platform. After accumulating enough points, they can level up to the next level, with each tier offering exclusive rewards. Additionally, members can redeem Loyalty Points for bonus credits after meeting the exchange requirements.

Banking

Although often overlooked, the banking options available at a casino greatly affect the gaming experience. Hence, Ruby Fortune offers various transaction channels to ensure that players have secure deposits and smooth withdrawals. Some payment methods on the site are Visa, MasterCard, Skrill and Neteller.

To make a deposit, follow these simple steps:

1. Visit the Bank tab at the casino
2. Select “Deposit” from the available options
3. Choose your preferred payment method
4. Enter the amount you wish to deposit and click “Continue”
5. Confirm the transaction
6. If you’re redirected to your payment method’s website, sign in to your account
7. Fill the deposit form and confirm the transaction
8. After confirming the transaction, you’ll be redirected back to the casino page
9. Your gaming account will be credited instantly

Note that the transaction fee depends on the payment method used.

During our review, we made a deposit using Skrill, a popular modern payment solution worldwide. As this payment method was already linked to our personal bank account, all we had to do was choose Skrill as our preferred option and enter the amount we wished to deposit.

We prefer using Skrill because this option lets us transact with casinos without sharing sensitive banking information. After we confirmed the transaction, our Ruby Fortune account was credited instantly.

To withdraw, here are the steps to follow:

1. Visit the Bank page at Ruby Fortune
2. Select ”Withdraw”
3. Choose your preferred banking method
4. Enter the amount you wish to withdraw
5. Fill the form and ensure that the information entered is accurate
6. Confirm the transaction

Although Ruby Fortune provides various withdrawal options, we recommend using the same banking option for deposits. We used Skrill for withdrawals, the same as deposits. Although the withdrawal process was straightforward, we had to wait 25 hours before the funds appeared in our bank account.

Casino Games

Ruby Fortune is home to over 750 online casino titles, ranging from classic table games to modern pokie machines, all from leading software providers like Microgaming and Pragmatic Play.

These games are arranged into different categories – Pokies, Table Games, Live Casino, and Jackpots. The search feature lets NZ gamers quickly find their favourite titles without scrolling through the entire game library.

Mobile App

Another reason Ruby Fortune is regarded as a top gaming platform in New Zealand is its mobile casino app. The app can be downloaded on Android and iOS devices, making it a top choice for gamers who prefer playing on their devices.

1. To download the app, follow these simple steps:
2. Visit the Google Play Store or Apple Store
3. Search for Ruby Fortune
4. After locating the app, click Install for Android or Get, if you use an iPhone
5. Wait for the app to finish its downloading and installation process
6. Launch the app to start gaming

For mobile bettors, Ruby Fortune app doesn't offer sports betting. However, players seeking alternatives can check out our guide on the best sports betting apps in the market.

Responsible Gaming

Ruby Fortune is a gaming platform that prioritizes its players' well-being. Hence, it's unsurprising to find responsible gaming tools, such as Deposit Limits, Loss Limits, Self-Tests, and Self-exclusion on the site.

While deposit limits allow players to set daily, weekly, or monthly limits on how much they can deposit, loss limits regulate the amount lost within a specified period. Players use the self-exclusion measure to suspend their gaming accounts for a specific period — 24 hours, 3 months, or permanently.

Ruby Fortune encourages players to take self-tests to assess their gaming habits. For Kiwi gamers seeking professional help, there’s access to gambling support organizations.

Ruby Fortune provides 24/7 customer support to ensure players get help when needed. Kiwis can contact the support team via email and live chat. Although the live chat feature is mainly automated, live agents are usually on standby.

Besides the customer support channels, an FAQ page with answers to simple questions is available. Overall, we rate Ruby Fortune’s customer support 4 stars out of 5. Although the live agents are resourceful, the automated live chat feature could use some work.