SkyCity Casino Review

SkyCity NZ - Reviewed by Experts

SkyCity is an online casino that keeps things simple and efficient. Take your pick from over 400 real money pokies and games by top software providers like Play’n GO and Yggdrasil Gaming. Deposit and withdraw using trusted payment methods like Skrill and Mastercard while benefiting from 24/7 customer support via live chat and email.

All while benefiting from regular bonuses, making your way up the five tiers of The Online Club, and exchanging points for rewards in the SkyShop. It all starts with a choice between a casino and a live casino welcome bonus.

Are you ready to find out more? Then let’s dive into our full SkyCity casino review.

Pros and Cons

SkyCity casino belongs to SkyCity Malta Limited, which is operated by Silvereye Entertainment Limited, a reputable enterprise in the gambling industry. The online casino holds a licence by the Malta Gaming Authority, a trusted and well-known regulatory body. The fact that SkyCity casino is an online version of an already-existing brick-and-mortar casino adds to its reliability.

You’re in safe hands while playing online at SkyCity online casino as the site abides by all the standard security protocols. These include, but are not limited to, high-tech SSL encryption, strong password protection, and KYC verification protocol.

Welcome Bonus Offer

SkyCity online casino spoils you from the very start with a choice of two welcome bonuses: a casino welcome bonus and a live casino welcome bonus.

Here’s what you’ll get with each one:

You’ll receive your free spins from both the casino and live casino welcome bonuses in batches of 10 over 7 consecutive days, starting from the day of your first deposit. The free spins don’t have wagering requirements, meaning you’ll get to keep any winnings that result from them.

You’ll be able to play them on the following pokies: Sweet Bonanza, Gates of Olympus, The Dog House and Fruit Party. Remember to check the Rewards section to claim them every day after 12pm NZDT.

SkyCity Casino Promotions

SkyCity online casino offers much more beyond the initial welcome bonus. First off, make sure you’re subscribed to communications as this ensures you’ll receive special offers and tailor-made bonuses right in your inbox. These could include reload bonuses, free spins, cashbacks, combination offers, and much more.

You’ll also find special occasion offers at SkyCity casino online. These may relate to a certain time of year, a milestone for the online casino, or game releases. Keep an eye on the SkyCity casino’s promotions page to find out what’s up for grabs next.

If you’re the competitive type, you’re in luck. Our review of SkyCity casino revealed that the site hosts regular tournaments for you to participate in. These could be in both the casino and the live casino lobbies, so make sure to check which games qualify. You may need to opt-in to participate. Prizes could include bonus cash, wager free cash, free spins, and many others.

You’ll receive SkyCoins with every deposit of NZ$10 you make, and also when levelling up in The Online Club. Once you have enough, you can exchange these for goodies in the SkyShop, which SkyCity casino aims to restock every month.

You’ll also earn Club Points as you play the games at SkyCity online casino. Each real money bet fills the progress bar at the top of the screen. Once full, you’ll be given a random reward that could be cash, free spins, or Super Spins. There are 100 levels in total. These include 5 tiers that give you a higher VIP status for additional rewards. The higher your tier, the bigger and better your perks and rewards will be.

Banking at SkyCity Casino

We found on-site banking at SkyCity casino online to be straightforward. Although we didn’t find an abundance of payment methods to choose from, the most popular providers are there. These include e-wallets like Skrill and Neteller and credit cards like Visa and Mastercard. Read through our guide to payment methods if you’d like to know more about a particular provider.

SkyCity is a $10 minimum deposit online casino, which we think is a fair amount as it allows you to explore the casino without making much of a financial commitment. Keep in mind that you’ll need to deposit at least NZ$50 if you opt for the live casino welcome bonus.

*Your real money and your bonus cash will be separated below your total balance, which we think is a nice touch as it gives you an idea of where you’re at with your wagering requirements.

We only found reputable payment providers while reviewing SkyCity online casino, but if we had to choose our favourite, we’d say it’s Neteller. This is a reputable e-wallet that acts as a medium between your bank account and casino account, meaning you won’t need to disclose any credit card information to SkyCity casino.

An important consideration to have when requesting a withdrawal is wagering requirements. If you don’t complete these before requesting your cashout, you may forfeit your bonus and any winnings that resulted from it.

The payments team at SkyCity casino aim to process your withdrawal within six (6) hours. Once approved, how long your funds take to get to you depends on your payment provider. This could be as little as 15 minutes, typically when using e-wallets, and up to 5 business days when using credit cards and bank transfers. Read our SkyCity withdrawal time guide to learn more.

After reviewing hundreds of online casinos, we can confidently say that SkyCity stands out as one of the fastest payout casinos in New Zealand.

*Gambling regulations require you to use the same payment method for both deposits and withdrawals, except in the case that your deposit method isn’t available for withdrawals (for example, when using prepaid vouchers like paysafecard).

SkyCity Casino Games

There are over 400 real money games for you to choose from at SkyCity online casino.

Our review found that these include regular pokies, scratch cards, bingo, roulette, blackjack, live casino, baccarat, game shows, and others. You’ll find top software providers like Microgaming, NoLimit City, and Hacksaw Gaming within SkyCity casino’s portfolio.

The filtering system is decent, but leaves much to be desired. You’ll mostly be able to filter by game category, meaning you’ll need to scroll through several games to find what you’re looking for. If you know the name of the pokie you’re after or if you want to play games by a specific provider, you can use the search bar. One thing we do like is that SkyCity casino online offers a category named ‘Top Games in NZ’, which we think is a nice personal touch for Kiwis.

SkyCity Casino Mobile App

We didn’t find a SkyCity casino mobile app while conducting our research for this review. However, we did find that the developing team optimised the site to be compatible with all tablet, smartphone, and desktop devices, so you’ll have the same experience regardless of whether you’re using a Windows, iOS, or Android gadget. Simply log in via a browser like Chrome, Safari, or Firefox, and you’ll be good to go.

If you want to create the illusion of a mobile app, we recommend pinning SkyCity casino online to your home screen as a browser shortcut. This gives you all the benefits of a mobile app while leaving you with free storage space for other apps.

Here is how SkyCity looks like on a mobile device.

Responsible Gaming

Online gambling is meant to be a passtime, and shouldn’t be problematic, which is why responsible gaming is crucial. SkyCity online casino enforces this by including a ‘Play Responsibly’ page, which you’ll find linked in both the page’s footer and the main menu. This offers plenty of information related to keeping your gambling safe through tools such as limits, self-exclusion, and cooling off periods. If you have doubts of if you simply need clarification, reach out to the customer support team via live chat or email.

The team at SkyCity online casino want you to have the best experience while on site, which is why they’ve got a rock solid customer support system. You’ll find FAQs, live chat, and email as your available channels.

You’ll find the FAQs linked in the page’s footer. SkyCity online casino has divided them into categories like ‘Games’, ‘Promotions’, and ‘Verification’ to make it easier for you to find what you need. Each response is detailed and may even come with links to more informative pages related to the topic.

If you still need help, you can contact the SkyCity casino customer support team via live chat, which is available 24/7 for your convenience. You’ll find the link at the top of the FAQs page as well as at the bottom of the main menu. We tested the live chat as part of our SkyCity online casino review and were pleased with the service we received. The agents are quick to respond and offer detailed answers that leave little room for follow up questions or clarification.

Should you prefer, you can contact the SkyCity casino’s customer support team via email and they’ll get back to you with a detailed answer as soon as possible.