TAB

TAB NZ Review November 2024

Totalisator Agency Board New Zealand (TAB NZ) is a betting company run by the New Zealand government. It was founded in 1951, and offers betting services, focusing mainly on horse racing, sports, and other gaming activities in New Zealand. Operating under strict regulations, TAB NZ holds the exclusive rights to provide legal sports and race betting in the country. TAB NZ functions under the framework of the Gambling Act 2003 and is overseen by the New Zealand Racing Board.

Reviewed by Ijeoma Esther
Last updated: 26/08/2024
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    TAB NZ Review

    TAB NZ holds the distinction of being the world's first government-operated totalisator betting agency. It serves as New Zealand’s domestic platform for sports and race betting. The platform was originally created to offer a legal way for Kiwis to bet on horse racing, and has since grown to include sports betting and other gaming options.

    Also, TAB NZ holds exclusive rights to sports betting and horse racing in New Zealand. The platform is government-owned, with its earnings directed towards the racing industry and various community projects.

    This TAB NZ review will explore the platform's key features like licensing, customer support, payment methods and more.

    TAB New Zealand: Quick Facts

    Minimum Deposit NZ$10
    Owner New Zealand Government
    Verified by New Zealand's regulatory authorities
    Payout Speed 1 to 2 days
    Payment methods VISA, MasterCard, EFTPOS, and bank transfers
    Banking Fees Up to NZ$2.15
    Wagering Conditions 1x
    Mobile App Yes

    Pros and Cons

    Pros

    👍 Run by the NZ Government

    👍 Superb betting app

    👍 Extensive sports betting market

    Cons

    👎 Live chat unavailable

    TAB NZ Safety

    Products Sports betting, horse racing and Greyhound racing
    License New Zealand Racing Board
    Founded 1951

    Since TAB NZ asks for sensitive personal details to set up an account, some players might wonder if their data is secure. It's important to know that TAB is recognised as New Zealand's official betting agency. This status means it must follow strict government rules to protect customers’ personal information.

    TAB NZ certainly isn't operating without oversight. It functions under the Gambling Act 2003 and is regulated by the New Zealand Racing Board. This ensures transparency, keeping betting activities both legal and ethical.

    TAB NZ is also obliged to comply with the Privacy Act 2020. This law governs how the platform collects, stores, uses, and shares customer data. Surely, all these measures put in place will allay any gambler's fear regarding safety.

    Welcome Bonus Offer 

    Normally, what Kiwis often get from NZ betting sites is a welcome bonus after registration.

    However, such is not applicable to TAB NZ because we didn't get any signup offer after setting up our account.

    Interestingly, we waltzed into the Punter's Lounge section of the TAB NZ site and found some exciting sports betting promotions.

    • Sports bonus

      At TAB New Zealand, new players get NZ$50 in free bets just for signing up and making a first deposit of at least NZ$10. To claim this bonus bets, players must wager the initial deposit once. Then, the platform will credit the bonus bet amount into the account. Kiwis only need to wager the bonus amount once to keep the winnings.

      But it doesn’t stop there. TAB NZ also has some promotions for regular bettors. These offers usually tie into specific sports events happening at the time. For instance, during the American football season, Kiwis whose double bets got messed up by the winning margin could get their money back.

      Additionally, we placed a moneyline bet on an NBA game and TAB NZ paid out because our team was leading by 12 points at halftime.

    Promotions

    tab nz bonuses and promotions

    TAB offers its new players the chance to rake in up to $100 in bonus cash, and there's also a $400 deposit match offer to players who make their first deposit after registration on the platform.

    TAB NZ may not have a welcome bonus, but the operator surely makes up for it with some generous promotions, including:

    • Bonus Back Deal

      If there's anything that draws positive reviews about TAB NZ on the internet, it's the Bonus Back deal. It's available for Kiwis and offers a certain amount of insurance on selected racing and sports events each week. For instance, we could get money back if our chosen runner finished second, third or fourth in racing events like the New Zealand Cup, Addington Greyhounds, and more.

    • Cricket Sixes Bonus Bets

      This is exclusive to cricket fans who like betting on player performances. The promotion rewards punters with bonus bets for correctly predicting which players will hit the most sixes in specific matches. Accurate predictions earn additional bonus bets.

    • Four Paying Places

      This promotion adds more excitement to betting on horse racing events like the NZ Cup and Show. Normally, bets pay out on fewer positions, but this offer extends payouts to the top four positions. For instance, a player can get a payout if the chosen horse finishes in one of the top four spots.

    • First Touchdown Scorer

      This deal is centered around NFL games, making the betting experience even more thrilling. It lets punters bet on which player will score the game’s first touchdown. The First Touchdown Scorer promotion often comes with special offers or boosted odds.

    Banking

    We were surprised to find only four payment methods at TAB NZ, especially since it's a government-run platform. Kiwis can deposit funds using debit cards, credit cards, and bank transfers. The card could either be a Visa or MasterCard. Additionally, TAB NZ offers an EFTPOS option for deposits, which is available to customers with accounts at New Zealand banks like ANZ, ASB, Westpac, BNZ, and others.

    Deposits

    A quick visit to TAB’s help center made us realize that deposits can only be made using a credit card, debit card, or through a bill payment. Alternatively, Kiwis can visit a physical TAB store to fund their accounts.

    We tried using Mastercard to deposit and it was credited instantly. However, note that TAB charges a NZ$2.15 fee for all credit and debit card deposits.

    As for bank transfer, we used the ANZ bank to fund the account but unlike the credit card, it took between 30 minutes to an hour before it was credited. The table below captures the vital details bettors should know about the TAB NZ deposit methods.

    Payment method Min limit Max limit Exchange fee Proccessing time
    Mastercard
    Mastercard
    NZ$10 N/A NZ$2.15 Instant
    VISA
    VISA
    NZ$10 N/A NZ$2.15 Instant
    Bank Transfer
    Bank Transfer
    NZ$10 N/A None Instant

    Withdrawals

    When it comes to making withdrawals from TAB NZ, there are a couple of convenient options available. Bettors can either visit a TAB store in person or process their withdrawals directly through the bookmaker's website. Processing times for withdrawals can vary based on the bank.

    All withdrawal methods are available to punters. Also, we found that using a Mastercard for withdrawals was as swift as making a deposit.

    However, note the following withdrawal terms and conditions:

    • The minimum withdrawal amount is $0.01
    • Withdrawals can only be made online to a New Zealand bank account
    • Customers must complete the identity verification process before making any withdrawals
    • Funds deposited through online channels must be wagered at least once before they can be withdrawn
    Payment method Min limit Max limit Exchange fee Proccessing time
    Mastercard
    Mastercard
    NZ$0.01 N/A None Varies
    VISA
    VISA
    NZ$0.01 N/A None Varies
    Bank Transfer
    Bank Transfer
    NZ$0.01 N/A None Varies

    TAB Casino Games

    New Zealand punters seeking a complete range of gambling options should know that TAB NZ doesn't offer traditional casino games like real money online pokies, blackjack, or roulette. This might be a letdown for Kiwis wanting a casino experience, but TAB NZ makes up for it with robust sports betting options.

    Whether you're into rugby, cricket, horse racing, or international sports, TAB NZ is the place to be. Also, there's a wide variety of markets, competitive odds, and live betting options.

    TAB Sportsbook Review

    For many NZ sports betting enthusiasts, the quality of the markets at a sportsbook is a key factor when choosing where to place bets. Thankfully, TAB New Zealand offers a wide range of sports markets, including popular options like rugby union, cricket, rugby league, and horse racing events.

    Our TAB NZ sports betting section review also revealed markets for several minor sports, including surfing, darts, handball, and bowls. In total, 30 sports are covered on the platform. Each sport features a variety of betting markets, including moneylines, totals, spreads, and props. Additionally, we found options for parlays and futures bets. Most of these markets are available for live betting.

    tab sportsbook home page on mobile

    Navigating the TAB site should be straightforward for anyone familiar with sports betting platforms. Racing bets and promotions are prominently featured on the TAB homepage, but other areas such as sports betting, in-play betting, and the Punter’s Lounge are easily accessible through the header bar. This bar also provides access to account details, the betslip, results, and betting balance.

    TAB New Zealand offers a wide range of sports, including thoroughbred racing, harness racing, greyhound racing, American football, basketball, cricket, football, rugby league, rugby union, tennis, athletics, Australian rules football, baseball, bowls, boxing, and much more.

    TAB NZ operates over 500 physical locations across New Zealand where punters can watch Trackside and other live sports. The betting platform also offers over 20 live sports betting which covered sports like basketball, football, tennis, cricket, and snooker.

    For sports such as racing, basketball, and tennis, TAB offers live streaming. However, there's a lack of statistical support to help track the game's progress.

    TAB Mobile App

    tab sports betting on mobile

    Although TAB NZ still operates physical betting shops, it’s far from being an old-fashioned bookmaker. The brand has embraced modern sports betting trends with a top-notch betting app available for both iOS and Android devices.

    Downloading the TAB app is easy and the mobile application provides access to all of the bookmaker’s sports and racing markets, allowing betting with just a tap. The app supports advanced features like cash out, making it easy to manage bets. Browsing and wagering on hundreds of sports markets can be done from a smartphone or tablet with ease.

    TAB NZ also deserves praise for its well-designed website, which looks great and loads quickly on mobile browsers. This ensures a wide range of betting opportunities is available regardless of the mobile device used.

    Responsible Gaming

    TAB NZ offers several responsible gaming measures to ensure safe and enjoyable betting for New Zealand gamblers. The platform encourages users to bet for fun and only wager what they can afford to lose. Most importantly, TAB NZ provides tools to help Kiwis control their betting activities.

    For instance, Deposit Limits let users set a maximum deposit amount for a specific period, helping them control their spending. Alternatively, Session Reminders notify bettors after a certain time of gambling, encouraging them to take breaks and avoid excessive wagering.

    Self-Exclusion allows punters to take a temporary or permanent break from gambling if necessary. Additionally, TAB NZ offers links to professional support organisations, ensuring access to resources and guidance for Kiwis struggling with problem gambling.

    Customer Support

    Chat No
    Email helpdesk@tab.co.nz
    Phone 0800 102 106

    Opening hours

    Sunday - Thursday 8:30am - 6:00pm
    Friday & Saturday 8:30am - 8:00pm

    No betting company is flawless. Even experienced bettors can face issues from time to time. When problems arise, having expert support is essential. So, how can TAB NZ players get assistance?

    We contacted TAB NZ customer support via its hotline and were impressed by the quick and effective assistance. The representative we spoke with was knowledgeable and resolved our account issue efficiently, making the process smooth.

    Similarly, when we emailed helpdesk@tab.co.nz about a betting promotion, the response was prompt and comprehensive. The support team provided clear and detailed information, addressing our questions and clarifying the promotion terms. These experiences highlight TAB NZ’s dedication to excellent customer service.

    Unfortunately, TAB NZ doesn't offer live chat support, and its limited customer service hours might affect the ratings. However, the platform provides an extensive FAQ section that covers a range of topics, from account creation to adjusting daily deposit limits.

    Overall Score

    Bonus 8
    Customer support 7
    Payment methods 8
    Licensing safety 9
    Design & usability 9
    Overall 8
    Reviewed by Ijeoma Esther

    TAB NZ offers a robust online platform where users can place bets, watch live races, and manage their accounts. It's accessible on both desktop and mobile devices, giving users flexibility and convenience.

    While the absence of a welcome bonus may be a bit disappointing, the site compensates with numerous other promotions. With reliable customer support and simple yet secure payment methods, TAB appears to be a safe choice for sports betting needs in New Zealand.

    One feature we wish the brand had is a live chat for instant support. However, the TAB NZ website features an informative FAQ section and several helpful how-to videos.

    Credit where it's due, TAB's site loads quickly and is easy to navigate. Overall, it's a user-friendly and accessible sports betting platform.

    Additionally, the cap on daily winnings for fixed odds is quite generous. All these combined with the site’s trustworthiness and reliability, makes TAB an appealing choice for punters seeking a reputable bookmaker in New Zealand.

    Ijeoma Esther

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