vegas palms review

Vegas Palms Casino NZ Review

Vegas Palms Casino, owned by Baytree (Alderney) Limited, has been entertaining players since 2000. The Alderney Gaming Control Commission licences Vegas Palms Casino, and eCOGRA has verified it, so you can count on a safe and trustworthy gaming experience.

With a 98.2% payout rate and over 600 games, it provides great variety and fast play, whether you’re on a desktop or mobile device in New Zealand.

Reviewed by Ijeoma Esther
Last updated: 26/11/2024
Why trust our reviews?

At BettingGuide.com, we pride ourselves on our expertise and knowledge of gambling sites and the whole NZ gambling industry. Our team of experts produce impartial and informed reviews, giving you all the necessary information to make an informed decision when choosing a legal operator.

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vegas palms review

BettingGuide experts have reviewed and verified Vegas Palms, a popular online casino in New Zealand.

Vegas Palms Casino: Quick Facts

Since 2000, this trusted site has been a favourite for New Zealand players, offering top-notch security, engaging bonuses, and a remarkable 98.2% payout rate. Operated by Baytree (Alderney) Limited and licensed by the Alderney Gaming Control Commission, it’s a safe haven for gaming fans.

Like in all BettingGuide online casino reviews, we’ll walk you through all the essentials you need to know about Vegas Palms Casino, from its exciting game collection and speedy banking options to the mobile app and responsible gaming features. Stick around as we uncover what makes this site a top choice for Kiwis!

Minimum Deposit NZ$10
Owner Baytree (Alderney) Limited
Verified by eCOGRA
Payout Speed 1-2 days
Payment methods Visa, Visa Electron, Mastercard, iDebit, Trustly, Maestro, Skrill, and Neteller
Banking Fees No Fees
Payout Percentage 98.2%
Number of Games 600+
Game Providers Microgaming, Evolution, Pragmatic Play, etc.
Wagering Conditions 35x

Pros and Cons

Pros

👍 24/7 customer service

👍 eCOGRA verified

👍 Numerous progressive jackpots

👍 Great payout rate

Cons

👎 Minimal bonus selection

Operator’s Safety

Products Pokies, table games, live dealer, video poker, and progressive jackpots
License Alderney Gaming Control Commission (AGCC)
Founded 2000

Vegas Palms Casino prioritises player safety and fairness, making it a trusted option for New Zealanders. It’s licensed by the Alderney Gaming Control Commission (AGCC) under eGaming licence number 155 C1, so it follows strict rules. Plus, its eCOGRA certification guarantees fair games and secure, transparent transactions.

Vegas Palms Casino uses 128-bit SSL encryption to protect your personal and financial details. Tools like PlayCheck and CashCheck let you track your gameplay and transactions for added peace of mind. Plus, the casino follows GDPR rules to ensure your information stays private.

Welcome Bonus Offer

vegals palms welcome bonus

When you join Vegas Palms Casino, you’re greeted with a welcome bonus designed to boost your gameplay immediately.

As a new player, you can grab a 100% match bonus of up to NZ$100, giving you extra funds to enjoy the casino's games. You’ll also get 10 free spins daily on the Mega Millionaire Wheel, where players can win up to NZ$1,000,000.

To qualify, make a minimum deposit of NZ$10 within seven days of creating your account. Just remember, there’s a 35x wagering requirement you’ll need to meet before you can cash out any winnings.

Also, these free spins must be used within 30 days of your last deposit. Certain games like craps, baccarat, and red dog don’t contribute toward meeting the playthrough conditions, so read the rules carefully.

Compared to the top casino bonuses in New Zealand, the terms and conditions are quite similar, making this bonus well worth claiming.

Promotions

At Vegas Palms Casino, the rewards don’t stop at the welcome bonus. From the moment you sign up, you’re automatically enrolled in its impressive loyalty program, which makes every game you play even more exciting. This free-to-join program is designed to reward players at every level, with benefits that grow as you climb the ranks.

The loyalty program has four tiers:

  • Silver
  • Gold
  • Platinum
  • Diamond

All players start at Silver upon sign-up and can progress by accumulating loyalty points. Reaching Gold requires 10,000 points, Platinum 25,000, and Diamond 75,000.

As you move up, you unlock unique perks, including personal managers, cashback offers, exclusive games, and higher bonus match percentages. Earning points is simple—every cash wager adds to your balance.

When you’ve earned enough points, you can trade them in for Bonus Credits to use on your favourite games. Plus, to help you get started, Vegas Palms Casino gives all new players a loyalty boost of 2,500 points upon registering and making their first deposit.

Vegas Palms Banking Methods

vegas palms payment methods

Vegas Palms Casino uses a strong SSL encryption and manual verification to protect your financial details. Whether you're depositing to play or withdrawing your winnings, the casino ensures a secure and smooth process with trusted payment methods from around the world.

Deposit Methods, Fees and Limits

Depositing money is quick and easy. You can use popular options like Visa, MasterCard, or Maestro—reliable methods we trust. When we funded our account with MasterCard, we got credited instantly.

For those preferring online banking, bank transfers are available, allowing direct deposits through internet banking services. Additionally, e-wallets such as Skrill and Neteller provide a secure and convenient alternative.

These virtual wallets ensure fast and seamless transactions. Keep in mind that deposits are typically processed within minutes.

Payment method Min limit Max limit Exchange fee Proccessing time
VISA
VISA
NZ$10 Not stated None Instant
Mastercard
Mastercard
NZ$10 Not stated None Instant
Bank Transfer
Bank Transfer
NZ$10 Not stated None Instant
Skrill
Skrill
NZ$10 Not stated None Instant
Neteller logo
Neteller
NZ$10 Not stated None Instant
skrill 1-tap payment method
Skrill 1-Tap
NZ$10 Not stated None Instant
neosurf logo
Neosurf
NZ$10 Not stated None Instant

Withdrawal Methods, Limits and Time Frames

Withdrawing your winnings is equally straightforward. Vegas Palms supports withdrawals via the same secure methods: credit and debit cards, bank transfers, and e-wallets. E-wallets are highly recommended for the fastest payouts, often completed within 24–48 hours. On the other hand, card withdrawals may take 3–7 business days.

We used Mastercard for our withdrawal, the same method we used to deposit funds. The process was quick and easy, taking just a few minutes to complete by following the step-by-step instructions on the screen.

Vegas Palms adheres to strict KYC verification protocols to maintain security, including submitting a government-issued ID and proof of residence before processing withdrawals. This standard ensures a safe gaming environment and compliance with international regulations.

Payment method Min limit Max limit Exchange fee Proccessing time
VISA
VISA
NZ$50 Not stated None 3-7 days
Mastercard
Mastercard
NZ$50 Not stated None 3-7 days
Bank Transfer
Bank Transfer
NZ$50 Not stated None 3-7 days
Skrill
Skrill
NZ$50 Not stated None 24-48 hours
Neteller logo
Neteller
NZ$50 Not stated None 24-48 hours
skrill 1-tap payment method
Skrill 1-Tap
NZ$50 Not stated None 24-48 hours

Casino Games

Vegas Palms Casino offers over 600 world-class games to suit every player’s taste. Powered by leading providers like Microgaming, Evolution, and Pragmatic Play, the casino ensures top-quality gameplay with fair outcomes, thanks to its Random Number Generator. Whether you're into pokies or live dealer games, there’s something here for you.

  • Pokies

    Vegas Palms’ pokies make up a large percentage of its games. Popular pokie titles include Thunderstruck and Thunderstruck II, where Norse mythology meets thrilling gameplay, and Ariana, a beautifully designed mermaid-themed pokie. Fans of sequels will enjoy classics like Avalon II: The Quest for the Holy Grail and Agent Jane Blonde Returns.

    testing games at vegas palms casino

    During our review, we tried Agent Jane Blonde Returns and were impressed by its sleek design and exciting gameplay. Set in a neon-lit city, this five-reel pokie immerses you in the life of a globe-trotting secret agent. With 15 paylines and symbols featuring Jane in clever disguises, the game kept us engaged. We loved how activating more paylines boosted our chances of winning, making every spin feel rewarding.

  • Live Casino

    Vegas Palms offers some of the best live casino games. Choose from live Blackjack, Roulette, and Baccarat, all featuring professional dealers and immersive extras like multiple camera angles, hot and cold number stats, and bet-behind options.

    vegas palms casino blackjack

    We tried Live Blackjack and were impressed by the smooth streaming and interactive chat feature. The friendly dealers and customizable settings made the experience feel personal. Betting options cater to everyone, from casual players to high rollers, ensuring an engaging live casino experience for all.

Mobile App

We love that Vegas Palms makes gaming on the go easy and fun. For Android players, a dedicated app lets you play pokies, table games, and even live dealer titles without missing a thing.

Although there isn’t a mobile app for iOS users, they can play on mobile using their browser. Looking for more options? We’ve got a guide to the best casino apps in New Zealand.

Responsible Gaming

Vegas Palms Casino is serious about creating a safe and enjoyable gaming experience for New Zealand players. That’s why tools like deposit limits, self-assessment tests, and self-exclusion options help you stay in control.

You can set limits on how much you deposit daily, weekly, or monthly, or even take a break from gaming for anywhere between 24 hours and six months. Plus, the casino connects you with resources like Gambling Therapy and GamCare if you need extra support.

Customer Support

Chat Yes
Email Contact form
Phone -
Opening hours 7 Days a week, 24/7

Vegas Palms Casino offers multiple ways to get in touch with its customer support team. The FAQ section is a good starting point, with clear answers to common queries about deposits, withdrawals, account setup, and more.

For more specific help, we tried its live chat and were impressed. We asked about the casino’s bonuses and got a helpful response in under 2 minutes. It’s quick, friendly, and efficient.

Email support is also available via a form on the website. While it took several hours to hear back, the response was detailed and covered everything we asked.

Overall Score

Bonus 8
Customer support 7
Payment methods 8
Licensing safety 9
Design & usability 8
Overall 8
Ijeoma Esther
Reviewed by Ijeoma Esther

After exploring Vegas Palms Casino, we can confidently say it’s a great choice for New Zealand players. With a 98.2% payout rate, over 600 games from top providers, and eCOGRA verification, it stands out as a reliable and entertaining site. We particularly enjoyed the variety of pokies and the immersive live casino experience, catering to casual players and high rollers.

The mobile options, including a dedicated app, make gaming on-the-go seamless. Banking is secure and efficient, with quick payouts and no hidden fees. While the wagering requirements on bonuses are higher, we found the terms explicit and upfront.

We also liked their strong focus on responsible gaming, with tools like deposit limits and self-exclusion. Plus, the 24/7 customer support team was always responsive and helpful. Overall, Vegas Palms Casino offers Kiwis a trustworthy and rewarding iGaming experience.

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