Casumo UK Review (2024)

Casumo Casino UK

Whether you’re into casino, live casino, or sports, Casumo has got it all. This 2012 online casino showcases over 3,330 real money slots and games to suit everyone’s preferences.

Enjoy games by top studios like Hacksaw Gaming, Microgaming, and Play’n GO while banking using reputable payment methods. All this, dedicated customer support that’s there 24/7, and much more.

If you’re wondering what that ‘much more’ is, join us as we take a deep dive into our Casumo online casino review.

Pros and Cons

Casumo online casino forms part of Casumo Services Limited, a reputable company that functions under the licence of UK Gambling Commission. This trusted regulatory body enforces the implementation of security features such as high-tech SSL encryption, strong password protection, and the KYC (Know Your Customer) verification process.

The KYC verification protocol complies with the regulations put into place by both the licensing body and anti-money laundering legislation. You’ll need to submit copies of documents such as your passport, a recent utility bill, and a recent payslip to prove your identity, address, and source of wealth.

We checked player feedback as part of our research for this Casumo casino review. Although the overall score is average, we noticed that the customer support team replies to the reviews, regardless of whether they’re positive or negative. We think this is a nice touch as it shows that the online casino cares about its players.

Casumo Casino Promotions

There’s always something up for grabs at Casumo casino online. Whether reload bonuses, free spins, or combination offers, you’ll find offers for almost every day of the week. Make sure to subscribe to Casumo bonuses to receive personalised offers right in your inbox.

Our Casumo online casino review team found that the site hosts regular tournaments and giveaways, which we think is great, especially for the competitive casino players. Opt in and play the qualifying games within the allocated time frame to participate. Make it to the top of the leaderboard to grab your share of the prize pool, which could even include wager-free cash.

We found that the team at Casumo casino monitors your activity. Once you reach a certain level, a member of the VIP team will get in touch to offer you entry into the exclusive VIP club. You’ll then start benefiting from additional perks such as higher withdrawal limits, a personal account manager, and special VIP bonuses.

Banking at Casumo Casino

We found banking to be straightforward when reviewing Casumo online casino. The list of payment methods includes the most important payment providers for British players, like Visa, MasterCard, Skrill and Paysafecard are there.

The minimum deposit at Casumo casino is £5 or £10, depending of the deposit method. We think it is great as it allows players to explore the online casino without much of a financial commitment while still claiming a welcome bonus.

Casumo Casino Casino Games

There are over 3,300 real money slots and games for you to choose from at Casumo casino. Our review team found a healthy selection of slot machines, blackjack, roulette, baccarat, game shows, and live casino games for you to try out. The games are powered by over 25 top software providers like Red Tiger Gaming, NoLimit City, and Blueprint Gaming.

The filtering system at Casumo casino online is basic. You can scroll through the slots page to find categories like Games of the Week, Game Studios, Top Games, and Megaways. You can also use the search bar if you know part or all of the name of the game or software provider.

When selecting a game, you’ll be asked if you want to demo it or play for real money. We suggest demoing the game first, as it gives you the opportunity to try out several games. You can then stake real cash on the ones you like best.

Sports Betting

Casumo offers an extensive sportsbook with over 25 sports, including esports, hockey, and winter sports, for you to enjoy. You can place pre-match and in-play bets on all sorts of national and international tournaments, leagues, and championships.

Filling out the betslip is easy. All you need to do is select the game or match you want to bet on, choose your bet, and fill out the betslip. The latter only involves you typing in how much you’d like to stake. Click ‘Place Bet’ and you’re all done.

Casumo Casino Mobile App

We found a mobile app available for British players while researching for this Casumo casino review that you can use as well when playing on your mobile device. However, the site is optimised to work on all desktop, tablet, and smartphone devices, regardless of the operating system so you can choose to continue playing also at the website. When testing the online casino on different devices, we found that the experience remains the same.

If you’ve got your heart set on a mobile app, you can download it in App Store and in Google Play.

Responsible Gaming

Casumo casino prioritises responsible gaming to make sure you have a healthy and safe experience while on site. Scroll down to the site’s footer to find two links: Play Okay and Responsible Gaming. The former gives you quick links to important information such as deposit limits, taking a break, and professional support and helplines. The latter is a more detailed page that offers information related to self-assessment, how to get help, and how to recognise the signs of addictive gambling.

If anything is unclear or if you have more questions, our Casumo casino review experts recommend getting in touch with the customer support team.

Just like any top online casino in UK, the team at Casumo wants you to have a positive experience while on site, which is why you’ll have access to extensive customer support via FAQs, live chat, and email. Everything is available 24/7, which means there’s always someone there to assist when you need help.

You find Casumo’s customer support options when clicking on the More button in the top right corner of the screen. Select FAQs to find a list of questions that are divided into categories like ‘Account’, ‘Deposits’, and ‘Withdrawals’.

If you don’t find what you’re looking for, you can contact the Casumo customer support team via the live chat option. We tested this as part of our research and were pleased with the results.

You’ll be greeted by a bot that will try to resolve your issues for you. If unsuccessful, you’ll be connected to a customer support agent. We found the agents to be friendly, knowledgeable, and professional. They were quick to respond and left little to no room for follow up questions or clarification, which we think is amazing.

Should you not be in a hurry, you can email the Casumo customer support team. An agent will get back to you with a detailed response as quickly as possible.