Lottoland

Lottoland UK

Licensed by the UKGC

Lottoland is an online casino that has been around since 2013. It offers a portfolio of over 2,500 real money slots and games by top software providers like QuickSpin and Red Tiger Gaming. The gambling site is secure and licensed by the Irish National Excise Licence Office, Gambling Commission in Great Britain, and Gibraltar Gambling Commission.

Reviewed by Claire Said
Last updated: 14/06/2024
Why Trust Our Reviews?

Lottoland offers

Swipe to see all 2 offers
Betting

Bet £10, Get £10 Free Bet

Turnover 0
Max. Amount £10
Min. Deposit £10
Expiration 7 Days
LottolandT&Cs: 18+. Opt-in required. New sports customers only. Deposit £10 with a debit card via the promo page. Stake £10 with minimum odds of 1/1 (2.0) and get a £10 free bet if your first bet loses. Max £10 free bet. Sportsbook only. Free bet valid for 7 days. Full terms apply #ad BeGambleAware
No code required
See Offer
Casino

Up to 200 No Wager Free Spins

Turnover 0
Max. Amount -
Min. Deposit £20
Expiration 7 Days
LottolandT&Cs: 18+. Opt-in required. New players only. Deposit and stake £20 on Big Bass Bonanza to get 100 free spins. Deposit and stake £30 for 150 free spins. Deposit and stake £50 for 200 free spins. Real money stakes only. Unused free spins expire after 30 days. Max 1 claim per player. Full terms apply. #ad BeGambleAware
No code required
See Offer

Lottoland UK Review

If you’re looking for an online casino that’s got it all, Lottoland is the place to be. Take your pick from over 2,500 real money slots and games by top software providers, use reputable payment providers, and benefit from live chat customer support. That’s not to mention the regular bonuses, including a choice of three welcome bonuses to start off with.

Eager to know more? Then join us as we jump into our full Lottoland online casino review.

Quick Facts

Minimum Deposit Depends on player status
Owner EU Lotto Ltd.
Payout Speed 2 - 5 business days
Banking Fees 5% of deposits withdrawn without play through
Number of Games 2,543 slots, 41 table games, 70 live casino games
Wagering Conditions 0x
Mobile App Yes

Lottoland Pros and Cons

Pros

👍 Low minimum deposit of £1

👍 Pick from over 2,500 real money games

👍 Online bingo and scratchcards available on site

Cons

👎 There are limited FAQs available on site

👎 Live chat agents are vague with their responses

Safety at Lottoland

Products Betting, Casino
License UK Gambling Commission
Founded 2013

You’re in good hands with Lottoland online casino. The site is managed by EU Lotto Limited and holds three licences to cover each of the jurisdictions it operates in:

  • the United Kingdom: Irish National Excise Licence Office
  • Great Britain: Gambling Commission in Great Britain
  • Gibraltar: Gibraltar Gambling Commission

All three of these licences are well-respected within the online gambling industry as they enforce the implementation of strict security measures such as high-tech SSL encryption, strong password protection, and the KYC (Know Your Customer) verification process. The latter involves providing evidence of your identity, source of wealth, and address via copies of documents such as your passport, a recent bank statement, and a recent utility bill.

The fact that Lottoland casino has been around for over a decade adds to its reliability, as it means that players trust the online gambling site.

Welcome Bonus Offer

Your journey at Lottoland online casino begins with a choice of three welcome bonuses:

  • Deposit and bet £20 to receive 100 free spins on Big Bass Bonanza
  • Deposit and bet £30 to receive 150 free spins on Big Bass Bonanza
  • Deposit and bet £50 to receive 200 free spins on Big Bass Bonanza

You’ll need to use your bonus within 30 days of registering at Lottoland casino online. The best part about this welcome bonus is that there are no wagering requirements attached to it, which means you’ll get to keep all the winnings you make off it.

If you’re not much of a slots fan, you can choose a sports welcome bonus or a bingo one. Here’s what you can get:

  • Sports Welcome Bonus: £10 free bet when you deposit £10 and place it on a sports event (minimum odds on a qualifying bet is 1/1 or 2.0).
  • Bingo Welcome Bonus: Stake £10 and claim a bingo bonus of £10 + 10 free spins on Big Bass Bonanza.

Lottoland Promotions

Our Lottoland casino review found that you’ll get to enjoy several promotions on casino, lotto, scratchcards, sports, and bingo via the promotions page. You’ll also receive personalised bonus offers via your preferred communication channel, so remember to subscribe to them.

The regular promotions you’ll enjoy include free spins, combo deals, early payouts, and weekly free bets. The Lottoland casino promotions page is split into categories to make it easier to find what you’re looking for, which we think is a nice touch.

Lottoland online casino offers a variety of tournaments, races, and cash drops. Always keep an eye on the promotions page to see what’s up for grabs next.

While researching for this Lottoland casino review, we didn’t find any VIP or loyalty programme. This is disappointing considering most online casinos in the United Kingdom do, but then again, there are many ongoing promotions, so it balances out.

Banking at Lottoland

Banking at Lottoland casino is pretty painless. First off, you’ve got a range of trustworthy payment methods like credit cards, e-wallets, and bank transfers. BettingGuide offers a comprehensive guide to payment methods should you wish for more information about a specific provider.

The minimum deposit for most payment methods is £1, which is great for new players who want to test the waters without making much of a financial commitment.

Deposit Methods

Here’s how to make your first deposit at Lottoland online casino:

  1. Hover over the top of your screen and click on the ‘Deposit’ icon.
  2. Select one of the preset amounts or type in the amount you wish to deposit.
  3. Hit continue and select your preferred deposit provider.
  4. Follow the prompts and fill in the relative forms.
  5. Wait for your funds to reach your casino account (this should be instant).

All the available payment providers are reputable, but we choose paysafecard as our favourite option, simply because it offers an additional layer of protection due to the unique 16-digit pin. You can also pay cash in selected retailers, meaning you won’t need to disclose credit card details at any point.

Payment method Min limit Max limit Exchange fee Proccessing time
VISA
VISA
£1 £2,000 £0 Instant
Mastercard
Mastercard
£1 £2,000 £0 Instant
Bank Transfer
Bank Transfer
No Minimum £10,000 £0 2 - 4 Business Days
Trustly
Trustly
£4 N/A £0 Instant
MuchBetter
MuchBetter
£5 N/A £0 Instant

Withdrawal Methods

Here’s a step-by-step guide to how to request your first withdrawal at Lottoland casino:

  1. Hover over the ‘My account’ icon and click on ‘Withdraw’ in the drop down menu.
  2. If you haven’t already, you’ll need to verify your account (see the ‘Safety at Lottoland for more information).
  3. Type in the amount you wish to withdraw.
  4. Select your preferred withdrawal method.*
  5. Type in the amount you wish to withdraw.
  6. Fill in the required information to complete your transaction.
  7. Wait for your deposits to reach your account.

The payments team at Lottoland online casino need between 2 and 5 business days to process your withdrawal request. Once the casino releases your funds, how long your withdrawal takes to get to you depends entirely on your payment provider.

*Unless you used a deposit method that isn’t listed as a withdrawal option, you’ll have to use the same payment method for withdrawals as you did for withdrawals. This is to comply with gambling and anti-money laundering regulations.

Payment method Min limit Max limit Exchange fee Proccessing time
VISA
VISA
No Limit N/A £0 2-5 business days
Mastercard
Mastercard
No Limit N/A £0 2-5 business days
Bank Transfer
Bank Transfer
No Limit N/A £0 2-5 business days

Lottoland Casino Games

There are over 2,500 real money slots and games for you to choose from at Lottoland online casino. Our review team found that you’ll find approximately 2,600 video slots, 40 table games (like blackjack and roulette), and 70 live casino games. That’s not to mention the bingo and scratchcards available.

The filtering system at Lottoland online casino is above average when compared to other online casinos in the United Kingdom. For example, the casino section offers game categories along with provider and volatility filters. This is in addition to the search bar at the top of the screen, which you can use if you know the name (or part of) of the game you’re looking for. You can also add games to your favourites for easier access later on.

  • Slots

    With over 2,600 slot machines by top software providers like NetEnt and Play’n GO to pick from, you’re spoilt for choice at Lottoland casino online. Our review team found several themes for you to try out, including classic fruit machines, mystery, adventure, and many others.

    Something we think stands out in the Lottoland casino’s slots lobby is that you can read through information about the game by clicking on the information icon in the lower corner of the game image. This isn’t something you’ll find at just any online casino.

    Our Lottoland online casino review discovered that there are no demo versions of the slot machines, which can be inconvenient for players who haven’t found what they like. However, you can view the game and read through the paytable without having to place a real money bet.

    slot testing at lottoland uk

    We chose Yggdrasil Gaming’s Holmes & the Stolen Stones online slot as our preferred slot at Lottoland casino. Uncover the mystery with the man himself as you enjoy bonus rounds with bags of coins and missing diamonds, free spins, and the chance to win five jackpot prizes.

  • Live Casino

    You’ll find approximately 70 tables in the Lottoland live casino lobby. These include games by top providers like Evolution Gaming and Pragmatic Play live. There are no fine-comb filters in this section of the site, but browsing through the entire list is pretty quick.

    You’ll find live variations of blackjack, poker, roulette, baccarat, and game shows, including top titles like Red Door Roulette Live, Funky Time Live, Lotto Roulette, Sweet Bonanza Candyland, Three Card Poker, and One Blackjack.

    lottoland live casino selection

    Since the games are streamed live, in high HD quality, may we add, you won’t be able to demo the live casino games. However, our Lottoland casino review team encourages you to observe a few rounds before taking a seat at the table. This will give you the chance to learn the rules and how the special features work without making any financial commitment. If you have questions or require clarification, you can ask the croupiers or the other players in real time via the in-game chat feature.

Sports Betting

If you’re more of a sports fan, Lottoland casino has got you covered. You’ll find tens of popular sports to choose from and thousands of games and matches to place bets on. These include both national and international leagues, championships, and tournaments. We’re quite pleased with what we found in the sportsbook section of Lottoland online casino as there’s something for everyone. The odds are competitive too, which is another plus.

lottoland uk sports

Filling in the betslip is hassle-free. All you need to do is click on the match you want to bet on (pre-match or in-play) and fill in your stake. You’ll see how much you could potentially win too, which is a great feature. Next, hit the bet button and you’re good to go.

Lottoland Mobile App

If you prefer playing on the go, you can download the Lottoland online casino app for free from the Google Play Store or the Apple Store. Doing so will also give you access to bonuses and promotions exclusive to mobile app users.

Compared to other top casino apps in the UK, Lottoland stands out with its easy-to-use interface and huge game selection.

Should you not want to download a mobile app, you can access Lottoland Casino online via a browser like Safari, Chrome, or Firefox. Either option will give you the same experience from beginning to end as the online casino is optimised to be compatible with all desktop, tablet, and smartphone devices.

Responsible Gaming

Lottoland casino online takes responsible gaming seriously, which is why you’ll find a dedicated page linked in the site’s footer. Click on ‘Gamble Safely’ to read about the different tools available to you and informational videos on how to use them. These include deposit limits, time outs, self-exclusion, self-assessments, and more. You’ll even have links to support networks like Extern Problem Gambling and the Gambling Therapy Helpline. If you need clarification or if you have any doubts about your spending, contact the Lottoland customer support team.

Customer Support at Lottoland

When it comes to customer support at Lottoland online casino, you’ve got FAQs, live chat, and a messaging system. You’ll find the tab to the support page to the right of the desktop screen. The FAQs are rather limited, which we found to be a tad disappointing.

You’ve then got the live chat option, which you’ll find in the top header of the same page. You’ll be asked to fill in your information and add a subject line before a new window opens up. The service hours of the live chat are quite complete, but they are not 24/7, in particular over the weekend. We’ve dropped a screenshot of their service hours below for your convenience.

how to contact lottoland uk

It can take a while for an agent to connect via live chat at Lottoland online casino. If you don’t want to wait, we suggest sending the team a message with your questions using the tab on the same support page. The customer support team aims to respond to all queries within 48 hours, which we think is rather long, considering most UK online casinos get back to you within a few hours.

Our overall experience with the customer service agents was below average when compared to other online casinos in the United Kingdom. We were given vague and generic responses, which meant we had to ask several follow up and clarification questions.

Overall Score of Lottoland

Bonus 6
Customer support 7
Payment methods 8
Licensing safety 8
Design & usability 6
Overall 7
Reviewed by Claire Said

We enjoyed reviewing Lottoland online casino and highly recommend you give it a try. First off, the site is licensed by the Irish National Excise Licence Office, Gambling Commission in Great Britain, and Gibraltar Gambling Commission, so you know you’re playing at a secure online casino.

Then there’s the game catalogue, which seems to be infinite with over 2,500 real money slots and games. Pick and choose games by top software providers like Red Tiger Gaming and NoLimit City. We love variation as it means there’s something for every mood. What’s more, different providers have different signature features, so offering many of them (plus a provider filter) is always a plus.

We feel that the customer support service could use some improvement. First of all, we’d like to see more FAQs on site, especially since some questions (for example, general questions related to payments) can be handled so easily. Then there’s the live chat. You’ll be waiting for a while to connect to someone, and even then, the agents aren’t very knowledgeable, so getting what you need may take a long time.

When it comes to payment providers, we were quite pleased with what we found. Credit cards, e-wallets, and bank transfers - what more could you ask for?

Then there’s the choice of bonuses on site. There’s something for every casino product, whether it’s slots, live casino, bingo, lotto, or sports. You’ll even get to choose between different welcome bonuses, which we think is awesome.

If you want to learn more, we suggest signing up for Lottoland online casino!

Claire Said

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