Euro Palace Casino NZ Review
Euro Palace Casino is a member of the reputable Fortune Lounge group. Since its launch in 2010, the operator has been licensed by the Alderney Gambling Control Commission and certified by eCOGRA. The casino employs advanced digital encryption technology to ensure user data protection. Its site is optimised for both desktop and mobile devices. Additionally, Euro Palace provides multilingual customer support to accommodate a diverse audience in New Zealand.
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Since entering the iGaming industry in 2001, Spin Casino has emerged as a top competitor among other online casinos in New Zealand. Operated by the reputable Baytree Limited, this gaming platform is licensed by the Alderney Gambling Control Commission. These licenses show the gaming site's high standards and dedication to safety. At Spin Casino, New Zealand players are offered an extensive selection of online gaming options, including online pokies, table games, jackpots, and live dealer titles.
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Euro Palace NZ Review
Euro Palace Casino offers over 700 online casino games to New Zealand players, powered by Microgaming, one of the most celebrated names in the gaming industry. These games span a variety, including slots, table games, video poker, progressive jackpots, and instant-win options.
In our in-depth casino reviews, we explore everything from promotions and payment methods to its mobile app, responsible gaming, and customer support. In this Euro Palace NZ review, we'll break down these features to help New Zealand players decide if Euro Palace Casino deserves a shot.
Euro Palace NZ: Quick Facts
| Minimum Deposit | NZ$5 |
|---|---|
| Owner | Baytree (Alderney) Limited |
| Verified by | eCOGRA |
| Payout Speed | 1-7 days |
| Payment methods | Visa, Mastercard, Neteller, and Skrill |
| Banking Fees | No Fees |
| Payout Percentage | 97.49% |
| Number of Games | 700+ |
| Game Providers | Microgaming, Evolution, Pragmatic Play, and NetEnt. |
| Wagering Conditions | 35x |
Euro Palace Pros and Cons
Pros
đź‘Ť 100% match welcome bonus of up to NZ$600
đź‘Ť Extensive game selection powered by Microgaming and other leaders in the industry
đź‘Ť 24/7 live chat support in various preferred languages
đź‘Ť Compatible with a wide range of modern devices
Cons
đź‘Ž Lacks a dedicated mobile app
Safety at Euro Palace
| Products | Slots, Table, Live Casino, Arcade, Bingo, and Poker |
|---|---|
| License | 155 C1 (AGCC) |
| Founded | 2010 |
The Alderney Gambling Control Commission licenses Euro Palace and undergoes independent audits by eCOGRA to ensure compliance with industry standards for fairness and security. The casino uses advanced digital encryption technology to safeguard user data across mobile and desktop devices.
As part of the Fortune Lounge group, Euro Palace benefits from a well-established reputation in the online gambling industry. Access to the platform is restricted to players aged 18 and above.
Welcome Bonus Offer
While reviewing Euro Palace, we explored its welcome bonus package for new players, which includes a generous three-part 100% deposit match bonus of up to NZ$600 and 10 daily free spins, offering players a chance to win up to NZ$1,000,000.
This bonus is structured across three stages:
- Offer 1: 100% match up to NZ$200
- Offer 2: 100% match up to NZ$200
- Offer 3: 100% match up to NZ$200
Moreover, new players must claim the NZ$600 match bonus within seven days of signing up. Note that this bonus has a minimum qualifying deposit amount of NZ$10.
During our review, we found that the welcome bonus has a 35x wagering requirement, allowing withdrawals once this condition is met. The free spins winnings are also subject to the 35x wagering requirement.
We consider Euro Palace's wagering requirement to be among the most competitive in the New Zealand online casino market, offering less restrictive terms than many of its counterparts.
Promotions
Our review of Euro Palace Casino revealed its top casino bonuses, which include weekly and monthly promotions and a loyalty program designed to reward existing players.
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Weekly and Monthly Promotions
Euro Palace Casino offers a variety of weekly and monthly promotions, including slot tournaments, deposit matches, lucky draws, and cashback offers.
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Loyalty Program
The Euro Palace Casino loyalty program is free to join and offers tiers ranging from Bronze to Privé. Players earn Loyalty Points by betting on their favourite games, which can later be exchanged for Bonus Credits once 5,000 Reward points are accumulated. As a warm welcome, new punters receive a Loyalty Boost of 2,500 Loyalty Points upon making a first deposit.
Banking at Euro Palace
Euro Palace provides a wide range of region-specific banking methods recognised globally for their security and trustworthiness. To explore the top payment methods available for this operator, check out our comprehensive guide below.
Deposit Methods, Fees & Limits
Euro Palace offers New Zealand punters various deposit methods, including Visa and MasterCard credit cards.
Furthermore, players can find e-wallets on the website, like Skrill, Skrill 1-Tap, and Neteller, which we found fast and easy to use.
Additionally, Euro Palace Casino allows players to use Paysafecard and Neosurf.
Deposits are typically processed instantly or within 15 minutes. In our review, we made a deposit using Neteller, and the transaction was seamless and straightforward. Furthermore, Euro Palace is a 5 dollar deposit casino, and there is no stated maximum deposit limit.
Below is an overview of Euro Palace’s deposit methods:
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
VISA | NZ$5 | Not stated | None | Instant |
Mastercard | NZ$5 | Not stated | None | Instant |
Skrill | NZ$5 | Not stated | None | Instant |
Skrill 1-Tap | NZ$5 | Not stated | None | Instant |
Neteller | NZ$5 | Not stated | None | Instant |
Paysafecard | NZ$5 | Not stated | None | Instant |
Neosurf | NZ$5 | Not stated | None | Instant |
Withdrawal Methods, Fees & Limits
During our review, we discovered that withdrawals at Euro Palace can be made using Visa, Mastercard, Skrill, Skrill 1-Tap, and Neteller.
The minimum withdrawal amount is NZ$50, while there is no maximum limit.
Bank cards take 3-7 working days, while web wallet withdrawals are processed within 24-48 hours. For the fastest payouts, we recommend using e-wallets like Neteller.
Here's a table highlighting Euro Palace’s withdrawal methods:
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
|
VISA | NZ$50 | NZ$10,000 per 24-hour period | None | 3-7 working days |
|
Mastercard | NZ$50 | NZ$10,000 per 24-hour period | None | 3-7 working days |
|
Skrill | NZ$50 | NZ$10,000 per 24-hour period | None | 24-48 hours |
|
Skrill 1-Tap | NZ$50 | NZ$10,000 per 24-hour period | None | 24-48 hours |
|
Neteller | NZ$50 | NZ$10,000 per 24-hour period | None | 24-48 hours |
Casino Games
Euro Palace Casino offers over 700 games to New Zealand players, developed by top providers such as Microgaming, Pragmatic Play, NetEnt, and Games Global Studio. These games are known for their stunning graphics and immersive gameplay.
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Pokies
New Zealand players can play a diverse range of classic pokies and video pokies featuring themes like the legends of King Arthur in Avalon. Additionally, the casino offers video poker, table games, Megaways titles, arcade games, instant bingo, and popular progressive jackpots such as Mega Moolah and Treasure Nile.
To test the gameplay experience, on the site’s recommendation, we tried Eggs Bonanza by Games Global Studio. Starting with the demo mode before switching to real money play, we found the Instant Play and Auto-Play features particularly convenient for seamless gaming. The game ran smoothly without lag across all our devices, including mobile phones, tablets, and desktops.
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Live Casino
Exploring the live casino section at Euro Palace Casino, we discovered an impressive selection of games, including variations of Blackjack, Roulette, Baccarat, Poker, Sic Bo, and other card games. This collection, featuring over 84 titles, is powered by industry leaders such as Pragmatic Play and Evolution Gaming, boasting exceptional graphics and audio quality.
Furthermore, one of the best live casino titles we tried was Live Auto Roulette 1 by Pragmatic Play. This live game includes a chat feature, allowing players to engage with others during gameplay. Betting options ranged from NZ$0.20 to NZ$10,000, accommodating all player types. The game ran smoothly without any lag, and its user-friendly interface made it easy to navigate and thoroughly enjoy.
Mobile App
Although Euro Palace Casino doesn't offer a dedicated mobile app for New Zealand players, its website is fully optimised for all devices, including Android phones, iPhones, tablets, and desktops.
For players seeking a convenient on-the-go gaming experience, click the site’s side menu to find the option to add the website to your home screen for quick and easy access.
If you're searching for casino apps, we have a guide for the best casino apps in New Zealand to help you find great options.
Responsible Gaming
Euro Palace Casino, as a secure gaming site, offers New Zealand players various responsible gaming tools to help them stay in control and enjoy their experience responsibly. We explored tools like Deposit Limits, Session Reminders, Self-Test, Self-Exclusion, and Gaming History, each designed to promote mindful play.
For instance, the Self-Test tool provides a 19-question quiz that encourages players to reflect on their habits; answering "yes" to at least seven questions prompts consideration of professional support.
Besides, Euro Palace Casino connects players with external resources for further assistance, including links to Gambling Therapy, Gamblers Anonymous, and GamCare.
Customer Support
| Chat | Yes |
|---|---|
| [email protected] | |
| Phone | - |
| Opening hours | 7 Days a week, 24/7 |
Euro Palace Casino offers several customer support options to assist players effectively.
We found a dedicated Frequently Asked Questions page that addresses common inquiries, primarily focused on deposits and withdrawals.
Moreover, players can access live chat support, where a bot initially connects users to a human agent if needed. During our review, we connected with a polite agent who answered our query within two minutes. Live chat is available 24/7.
Also, the email provided for complaints and concerns is [email protected].
Additionally, Euro Palace offers customer support in various languages. However, players must be registered on the site in their chosen language to access the corresponding support line.
Overall Score of Euro Palace Casino
| Bonus | 8 |
|---|---|
| Customer support | 8 |
| Payment methods | 8 |
| Licensing safety | 9 |
| Design & usability | 7 |
| Overall | 8 |
Based on our experience with Euro Palace Casino, the site scores high marks for its user-friendly design, extensive range of games from top providers, and promotions tailored for both new and regular players.
With its reputable license, diverse payment options, and comprehensive responsible gaming tools, Euro Palace Casino provides New Zealand players with a secure and trustworthy gaming environment. We were also impressed by the prompt and helpful customer support available through multiple channels.
While the site lacks a dedicated mobile app, players can still add the website to their home screen for convenient gameplay.
Therefore, we can recommend Euro Palace Casino for New Zealand players seeking a secure, seamless, and enjoyable online gaming experience.
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User Reviews
There are no reviews for Euro Palace Casino