Luxury Casino New Zealand

Luxury Casino New Zealand Review

If you’re after an online casino that knows it’s stuff, Luxury Casino is the place to be. This Casino Rewards online casino offers 850+ real money games by popular Microgaming studios, dedicated customer support, and a range of well-known and trusted payment providers.

This is just a short summary of what’s in store for you at this gambling site. If you want to know more, join us as we take a deep dive into our Luxury Casino online casino review.

Luxury Casino Pros and Cons

You’re in safe hands at Luxury Casino. Our review found that it forms part of Fresh Horizons Limited, a reputable enterprise that manages several online casinos. The site possesses a licence issued by the Kahnawake Gaming Commission, which is a prestigious regulatory body.

As part of our Luxury Casino online casino review, we checked player feedback on trusted review sites and are pleased to report that the feedback is relatively positive. Players seem to particularly enjoy the game selection and the jackpot programmes.

Players also mention legitimacy and security in their reviews, which we consider to be a massive plus. While diving deeper into our research, we found that Luxury Casino online uses high-tech SSL encryption to manage your information. You’ve also got strong password protection and regular game audits (eCOGRA certifications). The fact that Luxury Casino has been around since 2000 also adds to its reliability.

The final security point we’d like to mention is the KYC (Know Your Customer) verification process, which you’ll need to complete before requesting your first withdrawal. You’ll need to prove your identity, address, and source of wealth by submitting documents such as your driving licence, a recent utility bill, and a recent bank statement.

Luxury Casino Rewards & Promotions

There are plenty of bonuses for you to claim once you’re done with your Luxury Casino welcome package, starting from the ones you’ll receive via email. Make sure to subscribe to communications so as to never miss a beat.

Next, you’ve got the monthly promotions, which you’ll find when clicking on the ‘Loyalty’ button at the bottom of the page. The promos may include reload bonuses, free gifts, and combination offers. You may even be able to get double Status Points.

Another way to receive Status Points (and the most practical) is to deposit and play with real money. These accumulate and contribute towards your VIP status in the Casino Rewards VIP loyalty program. You’ll start off as Green as a new player, with only 1 point required to reach the next level (Bronze). There are five levels to climb until you reach the ultimate Diamond status.

Each VIP level unlocks a local jackpot prize, which triggers once every eight hours. The higher your VIP level, the more jackpots you’ll unlock, and thus, the more chances of winning the pot you’ll have.

You’ve then got the Time Of Your Life Sweepstakes, which is available to all players at Luxury Casino online. To participate, all you need to do is select the prize you’d like to win (within your VIP level). You’ll receive weekly tickets, one for each status level under your belt, until the end of the promotion period. Random tickets are then drawn, and the winners are allocated their prizes.

Payment Methods

Our review of Luxury Casino online revealed that banking is relatively easy and straightforward. You’ve got plenty of reputable payment providers to choose from, including top names Interac, Neosurf, and Bitcoin. If you’d like to read more detailed information about specific payment providers, we suggest checking out our guide to payment providers.

The minimum deposit at Luxury Casino is NZ$10. We think this low number is great as it gives players a chance to claim a bonus and to test the online casino without having to make a major financial commitment.

Luxury Casino Casino Games

There are over 850 real money pokies and games at Luxury Casino, all by top Microgaming studios like Stormcraft Studios and Gameburger Studios. These include video pokies, table games, roulette, blackjack, baccarat, live casino games, variety games, and video poker variations.

When it comes to filters, you won’t find much. You can filter via game type or by using the search bar, if you know part of all of the name of the game you’re looking for, of course. We suggest adding the games you like best to your favourites for easier access when you next log in.

There are no demo games available at Luxury Casino. Our online casino review found that you’ll still be able to launch the pokie machines and read through the paytable, but you won’t be able to place a bet.

Luxury Casino Mobile App

We didn’t find a Luxury Casino mobile application while conducting our review of the online casino. However, the developing team optimised the site to be compatible with all desktop, tablet, and smartphone devices, regardless of the operating system. This means that you can access the site on any gadget by launching a popular browser like Chrome, Safari, or Firefox.

We found the experience on Luxury Casino online casino to be the same across all devices, which we think is great, especially in this mobile-first world. If you’d like, you can also create the illusion of a mobile app by downloading a browser shortcut to your home screen.

Responsible Gaming

Online gambling should be entertaining, not problematic, which is why responsible gaming is so important. You’ll find a page dedicated to the topic in the footer of the logged out page. This gives you detailed information about the tools available to you (deposit limits, self-exclusion, self-assessment, etc.) along with links to organisations like Gamblers Anonymous. If you need more information, you can contact the customer support team.

The second option is the live chat, which you’ll find when clicking on the ‘Help’ button on the logged in page. You’ll be greeted by a bot that will try to answer your question. Remember to be specific, as the bot will end the chat if it doesn’t understand what you want, meaning you’ll have to start over. We rate this as a point of improvement for Luxury Casino online.

Our Luxury Casino review experts were pleased with the service they received once they connected to a live customer support agent. The answers came quick and left little to no room for clarification or follow up questions.

We found FAQs and live chat as the available customer support options at Luxury Casino. Our online casino review found the FAQs in the footer of the logged out page. You’ll find detailed answers to topics related to banking, the games, and many others.

The second option is the live chat, which you’ll find when clicking on the ‘Help’ button on the logged in page. You’ll be greeted by a bot that will try to answer your question. Remember to be specific, as the bot will end the chat if it doesn’t understand what you want, meaning you’ll have to start over. We rate this as a point of improvement for Luxury Casino online.

Our Luxury Casino review experts were pleased with the service they received once they connected to a live customer support agent. The answers came quick and left little to no room for clarification or follow up questions.