Rizk

Opening its doors to gamers in 2016, Rizk Casino stepped into the online gambling scene with a bang. So much was its refreshing take, it took home multiple honors, winning Casinomeister's Best New Online Casino, its Best Player Experience award, and the Socially Responsible Operator Awards at the EGR 2016. 

Fast forward six years after its birth under the Betsson group umbrella, does the Malta-based casino still deliver cutting-edge gaming? Can Kiwis play their favorite casino titles here without worrying about glitches, challenging bonuses, or terrible gameplay—you know, everything reminiscent of run-of-the-mill online gambling sites? 

Our review of Rizk Casino NZ reveals the answers. We analyze its welcome bonus, gaming catalog, software, and loyalty program, telling if it holds up as a top option for gambling New Zealanders. 

Let's get to it now, shall we? 

Rizk Casino Game Range 

When you have access to a plethora of game titles, the chances of you getting bored are next to zero. You get to play picks that catch your fancy as opposed to settling for what's available. 

This Malta-licensed casino is home to over 420 titles from some of the leading game providers in these parts. Microgaming, Evolution Gaming, Pragmatic, and more combine to create one of the most entertaining and exciting collections on the gambling scene. 

These providers employ the latest adaptive software on games, so you'll always have an immersive experience irrespective of your device. So PC, phone, or tablet; it doesn't matter, as nothing puts a damper on enjoying your favorite titles. 

There's something for everyone, with its library including pokies, progressive jackpots, table games, video poker, and live casino games. Rizk's homepage opens to an eye-pleasing layout centered around black, yellow, and red. You can access its game page from here to reveal multiple lobbies such as slots, jackpots, table games, Captain Rizk picks, and the latest, exclusive, or popular titles. 

Payout Percentages 

Payout percentage or Return to Player percentage (RTP) describes the percentage of money spent on a game that it gives back to players over time. This figure changes depending on the gaming category, with titles spotting higher values paying out more frequently on average. 

Rizk table games have high RTPs, with many titles going above the 98% mark. Blackjack alternatives offer some of the highest RTPs, treating players with a payout percentage within the range of 99.4% - 99.5%. Slots are lower, featuring ratios ranging from 92.3% to 98.0%. 

Video slots have low RTPs, often falling behind those obtainable on roulette. However, Rizk breaks away from this norm, with the former having a payout percentage ranging from 96.5% to 99.6%. 

You can check a game's RTP by clicking on the "?" icon within the game to bring up its index. 

Game Providers

Rizk falls on the medium spectrum in terms of game providers but makes up for this shortcoming in quantity with quality. The casino collaborates with some of the industry's biggest names, including NetEnt, Play'n GO, Microgaming, Evolution Gaming, Pragmatic Play, Quickspin, and Yggdrasil Gaming. 

Spotting over 15 names on its provider's roster, players can look forward to a variety of unique offerings, all offering seamless gameplay and stunning graphics. These powerhouses combine to deliver over 400 titles to Kiwis, ranging from slots to poker, roulette to blackjack, and baccarat to dice alternatives. 

In the slots category, you get to treat yourself to top names such as the Book of Dead, Starburst, Sweet Bonanza, and the mother of all jackpots — Mega Moolah. Kiwis will love to learn that there are over 20 jackpot alternatives available at Rizk, with payouts reaching as high as eight figures like Microgaming's Sister of Oz, Poseidon Ancient Fortunes, and Book of Fortune. 

Table fans won't be disappointed, with Rizk featuring popular picks such as Atlantic City Blackjack, Evolution Gaming's Football Studio, Blackjack Multi-Hand, and several roulette alternatives. If you're one for the poker thrill, you'll find some top-notch options to tickle your fancy. 

Live Casino Section 

Online casinos offer you the chance to play traditional casino games from the comfort of your home, but the live section takes things up to a whole new level. This library holds titles that recreate the experience of their land-based counterparts as it mixes the virtual world with reality. 

New Zealand residents can look forward to the best of live gaming as Evolution Gaming and Pragmatic Play, two of the top leaders in this category, spearheads Rizk's collection. You get the full spectrum here, with this lobby providing players with live game shows, blackjacks, roulettes, baccarat, dice, and poker titles. 

Dealers from its over 80 live titles are friendly, polite, and helpful, with HD streaming and quality audio adding that extra Vegas feel when you play at the tables. 

Remember the welcome bonus package from the regular casino reaching up to $500? A similar offer is also available in the live tables section but without the addition of free spins. Players can get up to $500 extra on their first deposit, usable only in-play casino games. Check the Rizk Promotions page for more information. 

Licenses

You'd want to know that you're not breaking any laws playing on an online gambling site. Your casino choice would also have to be fair and safe without the house having an unfair advantage. 

How does Rizk perform in this regard? 

Rizk Casino proudly adorns the Malta Gaming Authority banner, having obtained certification from the licensing body in 2020. 

Hold on; there's more. 

This site also operates under a UKGC (UK Gambling Commission) license, completing a feat only top establishments manage, being licensed by two of the world's most recognized regulatory authorities. 

Casinos spotting these licenses meet the requirements for providing a safe and fair gambling platform. However, Rizk isn't one to stop halfway, with the Secure Gaming Limited site also holding an eCOGRA fairness stamp to set players' minds at ease. 

Loyalty Program

Top online casinos often have unique programs rewarding their most loyal customers. Rewards range from extra spins to exclusive promotions, with perks becoming more generous and personalized the higher your level. 

Rizk's loyalty program is one of the more rewarding programs out there, giving players the chance to earn free spins simply by wagering on the platform. 

There are multiple campaigns at Rizk Casino that can boost your earnings on its loyalty program. Double Speed Wednesday is one of such promotions, with players getting double the rewards for an hour on activation. 

You can also qualify to become a VIP member at Rizk and get access to perks such as exclusive promotions, an account manager, a dedicated team, tournament and raffle invites, and faster transactions. 

However, the casino doesn't provide much information on eligibility for its VIP program. Interested players can submit their registered emails via the loyalty page, after which a representative contacts eligible players. 

Rizk Player Protection 

Virtually everything has a negative side, and without moderation or precautions, one could quickly spiral into this dark path. Sadly, gambling is one such thing. Rizk Casino understands the dangers of problem gambling and takes multiple steps to checkmate its development among its players. 

This casino proves it means business, as it features a responsible gambling page and several third-party help agencies at the bottom of its page. 

Players can take a self-assessment test, with the result helping to diagnose a potential betting problem. 

New Zealanders can set deposit and session limits, do reality checks, take time-outs, or request a self-exclusion. Rizk's customer support has excellent training in handling problem gambling, so don't be afraid to reach out if you feel overwhelmed. 

Registration Process 

Joining the Rizk family is easy, requiring only three steps. You should complete the registration within a few minutes, with mobile verification being the only authentication process available at this stage. 

1. Visit the Rizk website and click on the "Sign Up" icon at the page's top-end corner to begin the registration process. 
2. Input your email address, mobile number, and password into the pop-up box. 
3. Select continue. 
4. Fill in your personal information, including name, residential details, and gender, on the next page. 
5. Proceed to the subsequent page to input your verification code (contained in an SMS sent to the provided mobile number), accept T&Cs, and policies, and opt-in to receive promotional newsletters. 
6. Choose "Create account" to complete the process. 

Payment

Rizk Casino understands the importance of providing convenient and safe banking methods to its players, so it's of little wonder why only the most popular and trusted payment mediums feature on the website. 

Kiwis can select from up to six payment methods at Rizk Casino. Options include the following:

• Visa 
• Mastercard 
• Paysafecard 
• Neteller 
• Skrill 
• Payz 

Your funds reflect almost instantly in your account, so you don't have to worry about payment delays disrupting your gaming time. The minimum deposit amount is $10.

For withdrawals, players can place cashouts using any of the following available options: 

• Bank Transfers 
• Visa 
• Mastercard 
• Neteller 
• Skrill 
• Payz 

The minimum withdrawable amount is $20. You can only request a withdrawal after completing your verification, as is mandatory on every licensed platform. We'd be wary if Rizk didn't observe this rule. 

There's a 24hrs processing time on withdrawals, and funds typically reflect after this period:

Rizk Mobile Casino 

Smartphone users can visit Rizk and still enjoy the same games and promotions as their PC counterparts. This website is optimized for mobile devices, so exploring the casino on your iOS or Android treats you to a compact view of its pages. 

Rizk currently doesn't feature a dedicated mobile app, but you still get to enjoy the full spectrum of functionality as with its desktop version. 

On the support front, Rizk Casino offers access to a friendly and competent team reachable via email, live chat, and phone. All services are available round the clock and even on weekends, so a minor mishap wouldn't stop you from indulging in a pulsating game for too long. 

Players can use the live chat feature without having to register on the site, giving it a massive plus in our books. You can quickly get assistance with the replies, often taking no longer than a few minutes. Email support is best for requesting aid with technical issues, especially when you have to attach a media file with your mail. 

If you have simple inquiries or are experiencing minor hiccups, be sure to check the FAQs section. Here, you get the solutions to some of the most common questions on the platform. 

Rizk does offer a call-back option on its support setup, but at the time of writing, this feature wasn't functional. The page advises players to use alternative methods to get assistance.