Spin Palace NZ
Spin Palace is one of the oldest online casinos for NZ players, opening its doors in 2001. This site has an Alderney Gambling Control Commission licence and a fairness seal from the eCOGRA. This online casino is powered mainly by Games Global, and has hundreds of high-quality games in its collection. Players can also enjoy seamless transactions via payment methods popular within New Zealand.
| Licensing authority | Alderney Gambling Commission |
|---|---|
| Game categories |     |
| Minimum deposit | NZ$5 |
| Payment methods |         |
| Opening hours | 7 Days a week, 24/7 |
Pros
- Part of a larger, trusted casino group (Baytree Ltd)
- Daily promotions and a wide selection of quality games
- Live Casino games from Pragmatic Play, Evolution, and OnAir
- Average wagering requirements (35x)
- Fair terms and conditions (no unfair max win limits, etc.)
Cons
- Customer support is difficult to reach
- Old-fashioned website design
- Withdrawals take at least 24 hours to process
| Licensing authority | Alderney Gambling Commission |
|---|---|
| Owner | Baytree (Alderney) Limited |
| Founded | 2001 |
| Certifications | eGaming license number 155 C1, eCOGRA |
| Security measures | SSL, Account Verification |
| Complaints | eCOGRA |
| Responsible gambling | Deposit Limits, Self-Exclusion |
| Minimum deposit | NZ$5 |
|---|---|
| Minimum deposit fee | No fee |
| Minimum withdraw | NZ$50 |
| Minimum withdraw fee | No fee |
| Accepts local currency | Yes |
Payment methods
-
VISA -
Mastercard -
Paysafecard -
Google Pay -
Skrill -
Skrill 1-Tap -
Neteller -
Neosurf
| Total games | 1,400 |
|---|---|
| Total slots | 276 |
| Total live games | 85 |
| Game categories | |
| Has exclusive games | Yes |
| Has game demos | Yes |
Game providers
-
Games Global -
Gameburger Studios -
Pragmatic Play -
Triple Edge Studios -
OnAir Entertainment -
Evolution
| Channels | |
|---|---|
| Opening hours | 7 Days a week, 24/7 |
| Response time chat | 2 minutes |
| Response time email | 3 hours |
| Has FAQ | Yes |
Better Alternatives
- Trusted operator since 2001
- 600+ Games
- High payout percentages
- Min. Deposit NZ$10
- Max. Amount $1,000
- Turnover 70x
- Expiration 7 Days
- Bonus 5
- Customer support 5
- Payment methods 5
- Licensing safety 5
- Design & usability 4
- Overall 5
- Mastercard
- VISA
- Google Pay
Apple Pay- Paysafecard
- Skrill
- Neteller
- Neosurf
Swift- Skrill 1-Tap
- Safe Gambling License
- Trusted Online Casino
- High Payout Percentages
- Min. Deposit NZ$10
- Max. Amount NZ$1,600
- Turnover 35x
- Expiration 7 Days
- Bonus 5
- Customer support 5
- Payment methods 5
- Licensing safety 5
- Design & usability 4
- Overall 5
- Mastercard
- VISA
- Neteller
- Paysafecard
- Neosurf
- Google Pay
- Skrill
Payz
- Established 2024
- NZ$1 Minimum Deposit Casino
- Built for Kiwis
- Min. Deposit $1 / $5 / $10
- Max. Amount $1,000
- Turnover 200x / 35x
- Expiration 7 days
- Bonus 4
- Customer support 4
- Payment methods 4
- Licensing safety 5
- Design & usability 5
- Overall 4
- VISA
- Paysafecard
- Mastercard
- Skrill
- Neteller
POLi
MiFinity- Skrill 1-Tap
- Neosurf
Spin Palace NZ Review for 2025
Spin Palace launched in 2001 and has cemented its place as one of the best online casinos in New Zealand. Playing on this site is legal, as it holds a licence from the Alderney Gambling Control Commission.
At Spin Palace, players will have access to 1,400+ games across pokies, table games, and live dealers. With the brand holding an eCOGRA seal of fairness until December 2025, NZ gamers can rest assured of randomised outcomes at every turn.
Spin Palace Casino also offers 24/7 customer care. That said, NZ players who create an account here will be eligible for a welcome bonus delivering bonus cash and chances to become a millionaire.
On the surface, Spin Palace Casino looks great. However, does closer inspection reveal some quirks? The answer lies in this review.
Spin Palace's Safety
| Products | Casino, Live Casino |
|---|---|
| License | eGaming license number 155 C1 |
| Founded | 2001 |
Spin Palace Casino has a licence from the Alderney Gambling Control Commission. Regarding security, the brand has SSL encryption to protect user personal and financial information.
Most NZ players check the safety systems available at an online casino before signing up. Spin Palace, operating with SSL encryption, inspires trust to register, make payments, and play games.
Spin Palace is also a sister site to Spin Casino and other brands under Baytree Ltd (Cityviews Group). The company is well known in the online gambling industry in New Zealand, and it offers safe games, trusted payment methods, and fair promotions through multiple online casino brands.
Spin Palace Welcome Bonus Offer
At Spin Palace Casino, players can kick things off with a 100% match up to NZ$100 + 10 Daily Spins on the Mega Millionaire Wheel.
Claiming online casino bonuses is straightforward. Here is how it works at Spin Palace:
- All NZ players have to do is create an account and make a deposit of NZ$10 or higher. Once they do this, the promo will automatically be added to their accounts
While the welcome bonus is generous, note that it has certain terms governing it. Let's highlight some of the most notable.
For starters, players have seven days after creating an account to collect the welcome offer. If they don't, they'll lose access to the bonus.
The match bonus and free spins winnings have a 35x wagering requirement, respectively. Bonus cash is valid for 60 days, while bonus spins are valid for 30 days. Players must meet playthrough requirements within these validity periods to avoid forfeiting the bonus and wins tied to it.
Author's Opinion About The Spin Palace Bonus
The welcome bonus at Spin Palace Casino gives players access to bonus cash and free spins, which give players more opportunities to play. That said, the 35x wagering requirement is fair, considering players have 30 to 60 days to complete it. There are also no winning caps on this offer, which makes the Spin Palace bonus fair compared to some competitors that do have caps.
Overall, we recommend this bonus for NZ players looking to start their gaming adventure on a high note and collect rewards while at it.
Other Features and Promotions
The welcome bonus isn't the only offer available at Spin Palace Casino.
Spin Palace doesn't have a long list of promotions for existing players. However, available incentives have fair terms and ensure gameplay has a rewarding tone to it.
Existing players can enjoy these incentives:
-
Bonus Wheel
Spin Palace’s bonus wheel will become active when players have activated the welcome offer or after the bonus expires. NZ gamers can spin the wheel every four hours; once spun, they can collect perks like loyalty points, free spins, fast forward, and bonus credits. Players won’t get a reward if the wheel stops on “No Prize.”
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Hourly Wins
This promotion gives gamers a shot at hourly prize pools at Spin Palace. To enter, players must place at least 50 bets on participating slots. Doing this gives them an entry ticket. If a player's ticket is drawn after the countdown, they'll receive that hour's prize pool.
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Loyalty Program
New players are enrolled into Spin Palace’s loyalty program. Gamers start at Bronze, and will collect 2,500 Loyalty Points that take them to Silver once they've completed their first deposit. From Silver, they'll continue their climb to the remaining levels: Gold, Platinum, Diamond, and Privé.
To unlock the remaining levels, players need to get a select amount of Loyalty Points. They can collect them by playing games. Note that certain games reward more Loyalty Points.
For context, while gamers get 1 Loyalty Point for spending NZ$1 on pokies, they'll get 1 Loyalty Point when they spend NZ$5 playing table games. So, it makes more sense to play pokies for more Loyalty Points.
Loyalty Points don't just come handy for climbing the loyalty program’s ladder. Players can redeem them for bonus credits. The current redemption rate is 5,000 Loyalty Points for NZ$5 in bonus credits.
Spin Palace Casino Banking
At Spin Palace Casino, players can enjoy seamless deposits and withdrawals via several banking methods. These channels spread across debit/credit cards, prepaid cards, and e-wallets.
After reviewing Spin Palace and its payment methods, we noticed it offers instant deposits and efficient payouts (e-wallets under 24 hours) via popular NZ payment methods. Deposit limits are great, accommodating all player sets. However, the NZ$50 withdrawal minimum might seem a tad high for regular players.
Spin Palace Deposit Methods, Limits & Fees
Players can fund their account using MasterCard, Visa, Paysafecard, GPay, Skrill, Neteller, and Neosurf. While the minimum deposit is NZ$5, the highest amount players can deposit is slightly above the NZ$21 million mark. Deposits are instant at Spin Palace Casino.
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
 VISA | NZ$5 | NZ$21474836.47 | No fee | Instant |
 Mastercard | NZ$5 | NZ$21474836.47 | No fee | Instant |
 Paysafecard | NZ$5 | NZ$21474836.47 | No fee | Instant |
 Google Pay | NZ$5 | NZ$21474836.47 | No fee | Instant |
 Skrill | NZ$5 | NZ$21474836.47 | No fee | Instant |
 Skrill 1-Tap | NZ$5 | NZ$21474836.47 | No fee | Instant |
 Neteller | NZ$5 | NZ$21474836.47 | No fee | Instant |
 Neosurf | NZ$5 | NZ$21474836.47 | No fee | Instant |
Spin Palace Withdrawal Times, Methods and Limits
Some of Spin Palace’s deposit methods are available for withdrawals. The minimum withdrawal is NZ$50; the maximum amount depends on the payment method.
Using e-wallets, players will get funds within 48 hours. However, if they use bank transfers or cards to make a withdrawal request, they'll get funds within three to seven business days.
Withdrawals are held in a pending state for a maximum of 24 hours after being requested. According to the terms and conditions, no withdrawals are processed during the weekends. That said, players should note that they'll need to verify their identities before making their first payout request. This makes the withdrawals at Spin Palace much smoother.
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
| VISA | NZ$50 | Not specified | No fee | 1-3 banking days |
| Skrill | NZ$50 | Not specified | No fee | 24 hours - 28hours |
Spin Palace Games Review
Spin Palace has an extensive game selection. NZ players will have access to 1,400+ high-quality games across pokies, table games, and live titles.
Powered by Games Global, Spin Palace Casino has games from other well-known software providers. Notable mentions include Pragmatic Play, Evolution, Gameburger, and Triple Edge Studios.
Spin Palace has an extensive game lobby where players can diversify their gaming adventure without feeling bored. The brand also adds new games every fortnight, ensuring that players can try something different.
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Pokies
Like most NZ online casinos, pokie games make up more than 90% of Spin Palace's lobby. Here, gamers will encounter popular titles like Mega Moolah, Gold Blitz, Gates of Olympus, and Big Bass Splash.
In order to evaluate Spin Palace’s games and assess the overall pokie experience, we tested a variety of titles, from popular favourites to lesser-known options. One of these was Games Global’s well-known title, Amazing Link Zeus. Although we didn't hit the 5,000x max win, the game proved immersive with high-quality graphics and upbeat tunes.
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Live Casino
Live casino games appeal to us due to their human touch. For context, an actual dealer conducts gameplay and players can interact via the embedded chat feature.
Spin Palace Casino has 85 live dealer games. Most of these titles revolve around classics like blackjack, baccarat, roulette, and poker. However, NZ players will find game shows with fun mechanics and rewarding bonus rounds.
During our game testing at Spin Palace, we settled for a Pragmatic Play-powered game show called Sweet Bonanza Candyland. With betting amounts starting at $1, this game had a chatty host and a buffer-free stream.
Mobile Application
Spin Palace Casino doesn't have a standalone app for Android or iOS devices. However, the brand's website is easy to use. During our review, we didn't encounter issues playing games, making payments, and claiming bonuses.
Spin Palace Casino’s website is mobile-optimized, making navigation and gameplay glitch-free across the board. With the intuitiveness and fluidity on show, most NZ players won't feel the absence of a dedicated mobile app.
Responsible Gaming
Most reputable online casinos in New Zealand have responsible gaming tools. Spin Palace isn't any different, and has several add-ons available to help players gamble more responsibly. These features are easy to set up and use.
They include:
- Deposit Limits: Allows NZ gamers to set how much they'd like to deposit on a daily, weekly, or monthly basis.
- Self-Exclusion: Players concerned about their gambling patterns can place a self-exclusion on their account. Self-exclusion timelines range from 24 hours to six months. When a self-exclusion is active, players won't get promotional material from Spin Palace.
- Self-Assessment Test: A questionnaire with nine close-ended questions designed to understand players' gambling habits. After answering them, players will get hints on the next steps they can take.
Besides these add-ons, Spin Palace Casino also provides directions to gambling support organisations such as Gambling Therapy, Responsible Gambling Council, and GamCare.
Customer Support
| Chat | Yes |
|---|---|
| [email protected] | |
| Phone | - |
| Opening hours | 7 Days a week, 24/7 |
Spin Palace Casino offers 24/7 customer support via live chat and email. We tested both routes to get context on how they functioned in real-time.
Using the live chat, we first encountered a chatbot. Tired of its generic answers, we hit the “Speak to an Agent” button to get support from an actual customer care agent.
Moments later, we were successfully redirected to one. When we asked questions regarding email support and verification, we got replies within a minute.
The email support route is slower. When we asked a question regarding the welcome bonus, we got a response after three hours.
Besides the live chat and email, players can use Spin Palace's FAQs section for insights into common site-related concerns.
Overall, Spin Palace's support is reliable. The live chat delivers swift replies; while the email route is slower, the response times are acceptable. There's also a detailed FAQs section in the mix. However, players using the live chat and seeking human interaction from the get-go might not appreciate the back and forth involved to speak to an agent.
Spin Palace - Overall Score
| Bonus | 4 |
|---|---|
| Customer support | 3 |
| Payment methods | 4 |
| Licensing safety | 4 |
| Design & usability | 4 |
| Overall | 4 |
Despite being one of the oldest NZ online casinos, Spin Palace still impresses in several aspects. The brand has bonuses to ensure that new and existing players can extend their gaming sessions on games and get a shot at wins.
At Spin Palace Casino, players will never get bored, with 1,400+ games from the best providers. The site also has an array of payment methods to ensure seamless deposits and withdrawals.
Round-the-clock customer support is also a thing at this casino site. Additionally, with SSL encryption in the mix, players can engage the site without worrying about data breaches.
Although Spin Palace Casino doesn't have a mobile app available, its website is navigable and intuitive. So, if you're searching for an NZ online casino with all its bases covered, consider getting started at Spin Palace.
User Reviews
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