BetMGM UK Review (2024)

About BetMGM

BetMGM is American-owned, with the new brand first having been announced back in 2019 following a ruling from the Supreme Court in the United States. This paved the way for online sports betting to become legal in America for the first time in the history of the country.

MGM first joined forces with GVC Holdings - the UK gambling operator behind Coral and Ladbrokes that went on to become Entain - to create the Roar Digital joint venture. MGM is also the brains behind brands like the Bellagio, MGM Grand and the Cosmopolitan of Las Vegas.

After gradually rolling out in a handful of American states, BetMGM then arrived in the UK in August 2023 after forming a new partnership with LeoVegas, rather than being with Entain.

Potential punters will want to know about BetMGM's safety and security standards, as well as the site's customer service options, range of markets, odds value and payment methods. Our review of BetMGM in the UK covers everything you need to know, so read on for more.

Is BetMGM Safe?

Although BetMGM is still quite a new UK online betting site, it is a part of the MGM Resorts empire. And with the site being run as part of a collaboration with respected iGaming company LeoVegas, it should not come as a surprise that security standards are set high here.

LeoVegas Gaming PLC, which has its headquarters on the island of Malta, is licensed and regulated in the UK by the Gambling Commission. This means that BetMGM adheres to a set of rules and regulations, meaning it is safe to use.

Unusually, BetMGM has a Responsible Bug Disclosure Policy in place. Visitors to the site who believe they have found a security weakness on the site are encouraged to get in touch by sending an email to security.disclosure@leovegas.com. Its statement says this "should not be construed as encouragement or authorisation to hack, intrude or otherwise attempt unauthorised access to our platform, or to actively scan our platform for vulnerabilities".

BetMGM Welcome Offer

The BetMGM welcome bonus offer is definitely one of the top reasons to choose this bookmaker. In fact, a generous £40 in free bets are on offer for those who sign up. To qualify for it, customers need to create an account and then deposit £10, using this money to place a £10 bet at odds of 1/1 (evens, 2.0) or greater.

This will trigger the BetMGM welcome bonus offer, awarded when the qualifying bet has settled. The £40 in free bets are interestingly divided into four different types of bets:

• £10 free bet builder
• £10 free bet for football markets
• £10 free bet to use for an acca
• £10 free bet for horse racing markets

The range of different types of BetMGM free bets given out is a great way to test out what this bookmaker has on offer. The terms and conditions state that the qualifying bet has to be placed within seven days of creating a new BetMGM account.

The free bet stakes are not returned and they will need to be used up within seven days of being credited, or they will expire. There are no wagering requirements for any winnings made from free bets at BetMGM, which is a huge plus for customers.

BetMGM has a casino welcome bonus offer that is worth considering as well. The site will give new customers up to a £200 bonus when they create an account, plus 100 free spins that can be used on the Big Bash Splash fishing-themed slot game. To get the most out of the bonus, players must deposit a minimum of £100 and it needs to be wagered 35x. The deposit offer can be claimed twice, so deposit £100 to get another £100 and 50 free spins.

The free spins are worth 10p on Big Bass Splash and need to be used within three days. The good news is there is no wagering required for free spins winnings - the cash is yours.

BetMGM Promotions

While the BetMGM welcome offer is a good one - whether customers use the sports deal or the casino bonus - there are plenty of extra promotions for existing users to get here as well.

Sports promotions run on a daily basis at BetMGM. Every day is something different and users must log in and claim the promotion via the 'My Offers' area. As an example, sometimes there might be an acca price boost on offer, while at other times there is a 100% profit boost.

Horse racing fans are treated particularly well at BetMGM. The site is giving customers the chance to win an extra £10,000 in profit boosts every day. From Monday to Thursday, customers can claim a 10% profit boost for horse racing via the 'My Offers' BetMGM page. On a Friday there are two 10% profit boosts for horse racing up for grabs at BetMGM. The deal then gets even more generous over the weekend. A pair of 20% profit boosts on horse racing are on offer for both Saturday and Sunday, so these top deals are well worth taking.

Furthermore, like most of the top online betting sites in the UK, there are price boosts and enhanced odds that can be used on the BetMGM sportsbook too. Acca fans are in for a treat if they sign up as via the same 'My Offers' page, BetMGM's UK customers can get five profit boosts - ranging from 10 to 50% - each week. The profit boost is capped at £1,000, which is not bad at all.

As if the BetMGM sports betting promotions were not enough, there are also plenty of offers on the casino side of the site. Opt-in to BetMGM Rewards - which is their version of a VIP loyalty scheme - and players can access BetMGM Spin&Win. It has guaranteed free spins and there are also cash rewards for completing spins as well.

Players can also opt-in to MGM Millions, which contributes an extra £0.09 per round to the prize pool. There are Mini, Minor, Major and MEGA Jackpots to go for here and, at the time of writing, the top jackpot on MGM Millions currently stands at an incredible £16 million. The RTP of the jackpot is set at 70% and when it is won the MEGA Jackpot starts at £4.5 million.

Every day, BetMGM customers can try their luck on the site's Golden Wheel, which always guarantees a prize. These range from free spins on slot games with no wagering for the winnings to profit boosts and live casino game chips. There is even the chance to win a holiday in Las Vegas, where winners could visit some of the best MGM Resorts casinos.

Regular promotions also include the Golden Goals game, where up to £2 million can be won. Golden Goals at BetMGM is a free-to-play predictions game that can be entered once per week. Players need to guess the correct scores of six matches to win the jackpot. On a week when nobody wins the jackpot, there is a guaranteed pot called the Prizepool that is given out instead.

BetMGM Deposit

While the promotions are many on BetMGM, the same cannot be said for the payment methods. MasterCard and Visa are available, as you would expect, and customers can also use the popular E-wallet PayPal as well as bank transfers. The list ends there, though, which is rather insufficient especially compared to some of the top betting sites in the UK.

For example, customers who are adamant about using the E-wallets Skrill, Neteller or Trustly will have to find another bookmaker. It is worth pointing out, once again, that BetMGM is still quite a new UK online bookmaker. So there is every chance it will add more payment methods as the customer base grows.

Below is everything you need to know about the payment methods currently available on BetMGM:

BetMGM Withdrawal

On the list of payment methods available for withdrawals, the popular Apple Pay is also included but it matters little as withdrawals will be made with the same method you used to deposit funds. This is per the money laundering rules in the UK and only when BetMGM cannot pay via the deposit method - for whatever reason - will customers be able to choose another method.

It can take up to five business days for BetMGM to pay out winnings to customers. Bank transfer is almost always the slowest way to get money out of a betting account, while PayPal withdrawals are very speedy, made within a few hours. Our testing also showed a Visa debit card withdrawal is quite fast as well. It took just a few hours, in an evening, to receive the winnings.

Below is everything you need to know about the withdrawal methods available at BetMGM:

How to Withdraw From BetMGM

• Step 1: Go to the BetMGM by clicking on the balance in the screen's top-right corner
• Step 2: Tap or click on the 'withdrawal' tab to switch away from the deposit area
• Step 3: Ensure the balance meets the minimum withdrawal amount set at £10
• Step 4: Pick from the different payment methods offered and tap or click on one
• Step 5: Enter the amount to withdraw from the account and follow the instructions

BetMGM Casino

Even though BetMGM is now pitching itself mainly as a sports betting site in the UK, the background of owner MGM Resorts International ensures its online casino is strong. There are over 2,000 games to pick from, so the library is an impressive one. However, while customers can filter the casino by category, there is no way to search by provider or even to search for a specific casino game.

Slots games make up the majority of the games on offer - along with some table games and live dealer rooms - but there is no online poker or bingo available. BetMGM also has its own exclusive games, named MGM Exclusives, and these can primarily be found within the live dealer area. It is probably the most impressive part of the online casino experience on this site.

MGM exclusives that will not be found on any other UK casino sites include BetMGM Bonanza slot game, BetMGM Roulette and BetMGM Bellagio, which is a type of blackjack in the live casino. Stakes start at just 10p in the BetMGM live casino, so there is no need to have a high bankroll to enjoy some of the live dealer tables that are offered on the site.

There are four jackpots in play - classed as Mini, Minor, Major and Mega - with the last of these naturally the most exciting. At the time of writing our complete review of the BetMGM online casino, the Mega jackpot stood at more than £16 million - a massive amount of cash.

When the Mega jackpot is won by a lucky player at the BetMGM online casino, it resets but always starts at £4.5 million, which is still certainly a life-changing amount of cash to win. There is also the chance to opt in to the Daily Fortune prize pot, which pays at least £10,000 every day. Players must opt-in and play some of the eligible slots to have a shot at winning.

As with most UK online casinos these days, the table games selection is not the widest at BetMGM, but there are a couple of dozen options. There are video poker games to try for those who enjoy that category, while people who prefer not to take a seat at the live dealer tables in the live casino at BetMGM can try more traditional roulette and blackjack too.

Slots are updated regularly at BetMGM and there are always new titles to try. With seasonal selections such as festive slots in the run-up to the Christmas period, there is always a reason to log in to a BetMGM casino account and spin the reels on some slots. Jackpot games and Megaways slots are among those that are recommended to go for here, with Fishin' Frenzy Jackpot King and Gonzo's Quest Megaways a couple of the top choices.

BetMGM Sportsbook

When BetMGM launched in the UK, it pushed its sportsbook heavily and as we discussed in the 'BetMGM Welcome Offer' and 'BetMGM Promotions' sections above, the site backs up a strong welcome offer with plenty of betting bonuses. With around 30 sports to bet on at BetMGM, some of the more popular ones include:

• Football
• Horse racing
• Tennis
• Basketball
• Cricket
• Other

Horse racing is perhaps the top sport to pick for a bet at BetMGM thanks to the profit boosts that we mentioned in the 'Bet MGM Promotions' section. Price boosts are often offered for races throughout the day, giving BetMGM's UK sportsbook customers a chance to get even more value out of their racing wagers.

As these can even be combined with the daily profit boosts that can be claimed in the 'My Offers' area, BetMGM is among the top betting sites for horse racing. Ante-post markets for the biggest races of the year, like the Grand National at Aintree and the Cheltenham Gold Cup, are also available.

Football is always up there with the top sports at UK bookmakers and this is also the case with BetMGM. Enhanced odds for football bets such as accumulators, as well as bet builders, are often available for customers. The interface could be more user-friendly, though, as games are ordered by kick-off time and some customers might have to use the search function to find high-profile games.

Bandy, volleyball and surfing are some of the more minor sports available to bet on, while outrights for the Olympic Games such as the top country in the medal table are available to browse well in advance. There are some political betting markets on BetMGM's sportsbook too, with customers able to bet on elections from around the world, such as in Finland and Sweden, as well as the more obvious places like the US and the UK.

Esports betting is available on many UK betting sites, with BetMGM ensuring it ticks this box. Valorant, League of Legends and Dota 2 are among the top esports with markets that are offered here, but as with football the default order is by the start time, not by popularity.

Live in-play betting could be better at BetMGM. The interface is a little basic, though for top sports there is some data and statistics available to help customers make their selections. There is also a trending bets area that can be useful for deciding what to bet on, while the settings menu can be used to switch between fractional, decimal and even American odds.

UK and Irish racing can be streamed live at BetMGM's UK sportsbook, but as of yet there is not too much else available to view. There is football from the Polish, Danish, Australian and Dutch leagues, plus tennis. It is not unusual for new UK betting sites to have a limited range of sports streaming on offer, but this is certainly a key area for BetMGM to improve.

BetMGM Mobile App

The BetMGM mobile app is useful for customers who want to place sports bets, or play some casino games, with greater comfort. The app is available on the App Store and the Google Play Store, boasting an impressive rating of over four stars on each, making it one of the most popular sports betting apps.

Toggling between sports and casino departments is easy via a top menu, while deposits and withdrawals can be processed by tapping on the wallet icon in the screen's top-right corner.

The 'My Bets' area in the bottom-right corner is where BetMGM customers can track all of their ongoing bets. This is also the place to go to find out if the cash-out option is available. New customers who are yet to join BetMGM can also sign up after downloading the app, and thus there is no need to do the registration on desktop.

How to Download the App

• Step 1: Open the App Store or the Google Play Store, depending on your device
• Step 2: Search for 'BetMGM - Online Sports Betting' to find the app
• Step 3: Tap on the 'install' button to begin the download of the app
• Step 4: Download and installation will proceed automatically on your device. Once it is done, just tap to open

BetMGM Responsible Gambling

A variety of tools are available as part of the responsible gaming policy at BetMGM. This is very important as the latter likely will compete with the biggest UK bookmakers in the coming years. Useful tools for responsible gambling at BetMGM include:

• Deposit limits (daily, weekly and monthly)
• Loss limits (daily, weekly and monthly)
• Temporary time out (one day to six weeks)
• Self-exclusion (six months to five years)
• And more

Deposit limits and spending limits are two great ways for customers to ensure that they are not spending more money than intended. It is recommended to always have these two features activated. Furthermore, if you often find yourself spending hours on betting sites, reality checks can be set up too. This appears in the form of a pop-up, reminding bettors how long they have been browsing the site.

A temporary time out can be taken for a period between a day and six weeks for those who want to take a break from their betting activity on BetMGM. Find it in the 'Limits' area in 'My Account'.

Customers who want to self-exclude themselves also have this option, for periods running from six months to five years. For self-exclusion, UK users will need to contact customer support. Advice for those concerned about gambling addiction is also available on the site.

BetMGM Customer Support

Customer support is an area where some new UK online sportsbooks struggle to match up against the biggest betting sites around, so how does BetMGM compare to its main rivals?

With 24/7 customer service available to BetMGM users, the site makes a positive start. We found that requests to access live chat were usually met with a speedy and helpful response. The live chat can be accessed via the speech bubble in the bottom-right corner at BetMGM.

Email customer service is also easily accessible, with support@betmgmsports.com being the address to use for help in this manner, but no telephone support is available yet.

The BetMGM Help Centre, which features a Frequently Asked Questions section, can be a good place to start if customers are experiencing issues. The FAQs cover everything from how to verify a BetMGM account to the different deposit and withdrawal methods available.

How to Start at BetMGM