Jammy Monkey

Jammy Monkey

Avoid. Licence Removed

Launched in 2021, Jammy Monkey is quite new in the UK's gambling industry. It is among a series of online casinos launched during the COVID-19 pandemic to cater to players who headed online as restrictions hit hard on the land-based casinos.

Reviewed by Steven Hubbard
Last updated: 11/09/2023
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    Jammy Monkey UK Review (2024)

    Jammy Monkey is owned and operated by Intouch Games Limited, based in the West Midlands. Intouch Games is licensed by the UK Gambling Commission under account number 2091 and is known for operating platforms such as mFortune, PocketWin, Dr. Slot and Mr. Spin, among others.

    Jammy Monkey brings you hand-picked, in-house designed casino games on a user-friendly and easy-to-use gambling site. The online casino offers generous promotions to entice new and existing customers enabling it to compete with the more established brands in the market. 

    This review looks at Jammy Monkey’s game selection, betting offers and bonuses, payment methods, signup requirements and customer support. We also highlight the online casino’s safe gambling measures.  

    Jammy Monkey Game Selection

    Since it is a new online casino, it is unsurprising that Jammy Monkey has a small selection of games — about 100 games as of this writing. In comparison, the UK's biggest and most highly experienced betting operators often provide hundreds or even a thousand games to choose from. 

    That said, Jammy Monkey’s selection of games, including slot machine, bingo and casino games, is quite impressive. More so, its variety of slot machine games should be a reason enough for any slot fan to open an account on this site. 

    Besides, this limited selection has its benefits. For instance, new players can easily work their way around the games offered to find their favourites. 

    The platform’s games, developed by Intouch Games, offer exciting experiences — their casino games stand out from the rest since they are developed according to players' needs. 

    There are 39 slot games at the time of this review, all offering jackpots, among other great bonuses and promotions. These online casino slot games are fun and innovative with special features and themes. The casino incorporates classic, ultra-modern and traditional casino themes. 

    Jammy Monkey has also made it easier to find games by grouping them under categories, including;

    • All games: You can browse all the available offerings on Jammy Monkey under this category.
    • New Games: Jammy Monkey regularly adds slots, bingo, and other casino games to the platform. All the new additions are placed in this category.
    • Hot Games: This category has highly preferred games with impressive winning margins and exciting features.
    • Jammy's Favourite: A section containing the casino’s preferred selection of games. 

    Some of the games offered by this online casino include:

    • Wheel of Rome
    • Treasure Tomb, 
    • Lion Fortune, 
    • 3 Golden Wishes, 
    • Cleopatra’s Prizes, 
    • Cherry Heaven, 
    • Rings O’ Gold, 
    • Quickspin, 
    • Stack Spin Win, 
    • Winning Wild 7s, 
    • Fantasy Gold, 
    • Mystery Box, 
    • Big Money Vegas, 
    • Mega Blaster, 
    • Cash a Fish, 
    • Big Wheel Wins, 
    • Super Win 7s, 
    • Bushtucker Prizes, 
    • Wild Dollars
    • Viking Lightning Spins. 

    The Hottest games category  includes the likes of:

    • Big Box Bonus, 
    • Lucky Irish Fortune, and 
    • Shamrock Holmes. 

    If you want to explore Jammy’s Favorite games, you can try out the following selections:

    • Lucky Luchador Slots, 
    • Freakshow, 
    • Ecuador Wilds, 
    • Twistin’ Respins, and 
    • Wild Trails Casino.

    Most of these games have a special feature and share the same massive jackpot. This means that, besides the individual prizes, players have a chance to win the same big-money pot.

    Game Providers

    Jammy Monkey is supported by Intouch Games, one of the market leaders in the UK iGaming industry. Known by many as the only independently owned casino provider, Intouch Games is the sole provider of the high-quality casino games offered by Jammy Monkey. 

    Hence, you'll not find games from other developers and studios in the gaming world on this platform — if you're a fan of Play n Ho, Microgaming or NetEnt, you'll be deeply disappointed. But, the silver lining is that as a new online casino, Jammy Monkey is constantly updating its gaming selection which means the future is bright.

    Bonuses and Promotions

    Like most competitors, Jammy Monkey offers its users a generous pack of casino bonuses and promotions. However, the best part about the Jammy Monkey casino bonuses is that they do not have strict terms and conditions, making them easy to grab and with minimal risks. 

    Jammy Monkey trashes most of its competitors by a considerable margin when it comes to offering free spins and deposit bonuses. However, it would still be great if players were treated to daily promotions and slot tournaments with a chance of more winnings. This would certainly make this online casino a go-to place for any casino gambler. 

    Here is more info about their promotional bonuses and offers. 

    Monthly Free Spins on New Games

    This monthly promotion rewards loyal customers who don't miss out on Jammy Monkey’s games. The offer comes in the form of free spins given to players who get to play newly released games for the first time. Every month, this online casino operator releases a new game onto the platform — this game is packed with free spins during the promotional period. 

    The number of free spins will vary each month, making it even more exciting. Additionally, they offer free spins throughout the gameplay, which is another chance to get bigger winnings. 

    Referral Bonus

    Jammy Monkey’s refer-a-friend bonus has a maximum value of £5. However, you'll only receive the bonus once your friend makes a deposit and a stake of £10. Both first-time and existing customers can enjoy the referral bonus.

    This casino bonus is subject to the following terms and conditions:

    • A 40x wagering requirement must be met 
    • The referred friend must register an account within seven days of being referred
    • The referred friend must make a minimum staking of £10
    • The bonus value will be determined by the lobby game
    • The awarded bonus is valid for 30 days
    • The maximum withdrawal winning from this bonus is £50

    Players only need to create an account on the Jammy Monkey site and verify it to be eligible for these offers. Even without making any deposit, you can find instant access to free spins, bonuses and the best of casino promotions that Jammy Monkey offers. 

    It is also worth noting that you do not need a promo or casino bonus code to take advantage of these bonuses.

    General rules applicable to bonuses

    While Jammy Monkey has plenty of generous offerings, it is very easy to miss out on them if you're not keen on the terms and conditions of these offers. 

    To ensure that nothing goes amiss, we have compiled the following list of the general terms and conditions attached to the Jammy Monkey casino bonuses. 

    • All bonus credits will be added to your bonus credit account. 
    • Winnings from these free spin offers will be awarded as bonus credit and not withdrawal cash.
    • Free spins awarded will be multiplied by the value of your stake, derived from a specific promotion or casino game played.
    • For bonuses to be awarded, your identity should've been verified successfully, which will include your address, name and date of birth. 
    • All winnings from bonus credit wagers will be credited into the bonus credit account until the wagering requirement balance remains zero. The remaining bonus credit, including winnings, will then be transferred to your cashable credit account. 
    • Bonus derived from downloading a game with a free bonus can only be claimed once. Subsequent downloads of the same game will not award you any bonus. 
    • You will be required to make a deposit for additional withdrawals above the £50 limit on winnings earned from the no deposit bonus.

    Whether you're looking to maximise on the no deposit welcome bonus, the deposit welcome bonus, refer a friend bonus or new game free spins, always keep an eye on these terms and conditions. 

    Payment Methods and Limits

    There are several ways to fund your Jammy Monkey casino account. The casino supports the following payment methods:

    • Paysafe Card
    • Debit Card
    • Visa
    • Mastercard
    • PayPal
    • Bank transfer
    • Pay by phone

    All deposits made into your account do not attract a fee, and there is no maximum limit to the amount you can make as a deposit. 

    However, Jammy Monkey indicates a minimum deposit amount of £3 when using a phone bill. Other deposit methods such as PayPal and debit cards have a minimum deposit of £5. 

    The platform allows you to withdraw from your cashable credit account at any time. For the withdrawal limits, users can withdraw not less than £30. The maximum withdrawal for funds won through the no deposit bonus promotion is £50. It is also worth noting Jammy Monkey charges users a fixed fee of £3 on withdrawals made from their cashable credit account below £10. 

    Pay by Phone Bill

    To make the platform more mobile-friendly, Jammy Monkey allows payments to be made via phone bill. The Pay by Phone Bill deposit method enables you to fund your account without the hassle of entering cumbersome credit card details. 

    This method is fast, secure and convenient for your mobile gambling experience. 

    Deposit and Withdrawal times

    Deposits made into your Jammy Monkey account will reflect almost instantly, but the withdrawal times vary depending on your payment method. 

    For Mastercard, Maestro, Visa and similar payment methods, the withdrawal time is 24 – 72 hours. Bank transfers from your cashable credit account will take 3 to 7 days to reflect in your bank account.

    Although this online casino does not offer Skrill or Neteller, the available payment methods are sufficiently straightforward. This makes it easier to fund and withdraw funds from your account conveniently. 

    Jammy Monkey Customer Support

    Jammy Monkey might be a new casino, but its customer support is as good as any of the top UK casinos. The platform provides a 24/7 customer service experience that is prudent and prompt. The customer support team will be available around the clock to answer any queries that you may have. 

    Jammy Monkey uses the following customer support channels:

    • Email: support@jammymonkey.com
    • Live chat option
    • SMS line: 84915
    • Call: 03301743658

    If you wish to get a call from the customer support agents, simply send a text to the SMS line, and you'll receive a call immediately without charges. For the live chat option, you need to choose the category related to your query from the main menu. 

    Jammy Monkey also has an FAQ page where users can get answers to the most common issues concerning gambling on this online casino. 

    Jammy Monkey Mobile Casino

    Jammy Monkey does not have a dedicated mobile application, but players can use the mobile version on their mobile browsers. All the games offered in the mobile browser version have been optimised for maximum performance on all the different devices they're played on. 

    The mobile-friendly interface is simple to navigate — it is almost identical to the desktop site, making the casino experience familiar regardless of the device you use to access the site. For instance, all mobile games feature the progressive mega jackpot.  The limits applicable on the desktop site will also apply when using your phone to gamble on the games.

    You'll also notice that the game times are clearly laid out and well proportioned on the screen. The selection is also quick and responsive, enabling you to enjoy your slot games without disruptions.

    The mobile version casino also has a demo mode that allows you to try games without staking real money. This gives you a feeling of how this casino's games play out.

    Generally, the mobile casino experience is similar to the desktop version in terms of games and bonuses offered. Still, it is much more convenient since you can play on the go.

    Jammy Monkey Responsible Gambling Policy

    Jammy Monkey is among the growing list of online gambling sites prioritising the safety and security of users' data. They use high-end encryption to secure your data. 

    Besides being a reliable gambling platform, this online casino also emphasises its users' mental health by providing gambling therapy methods. 

    The following are some of the tools offered by Jammy Monkey to encourage responsible gambling. 

    • Session limit by account closure
    • Access to your transactional and gaming history
    • Self-exclusion
    • Deposit limit
    • Cool down period
    • Minor restrictive software

    If you want to close your account to allow a cool-down period, contact a support agent through the Safe Gambling Link. 

    The casino also provides you with a self-assessment test. To access this test, visit the Safer Gambling Questions page.

    Jammy Monkey is also a GamCare certified online casino, further stamping its authority as having complied with responsible gambling practices. 

    • 1

      Open an Account

      Opening an account with Jammy Money is quite simple. You accomplish this process using the few steps outlined below:

      • Visit the official Jammy Monkey home page
      • Tap on Join Now to access the account registration page
      • Choose your country and then enter your phone number
      • Click on Next
      • Enter the code sent to your phone number through SMS 
      • Fill in the required details to complete the registration process. 
      • Click Join

      When entering your details, ensure they are accurate because the casino reserves the right to confirm them. This is usually done by using data aggregator agencies that check your data against what is in public or private databases. In case the information you provide is found to be false, your account will be suspended.

    • 2

      Verifying Your Jammy Monkey Casino Account

      Once you've opened your account, you should know that Jammy Monkey might request you to verify it. This is done as part of the KYC procedure that is commonly done with minimal intrusion. 

      Verifying your account is necessary to ensure that you don't get suspended and enable you to qualify for the casino bonuses offered by this site. 

      During verification, the casino asks you to send over certain documents, including:

      • Drivers licence
      • ID card
      • Passport
      • Bank statement
      • Utility bill 

      It is important to avail these documents to ensure you do not miss out on making a deposit, playing games or claiming bonuses. 

      Uploading Verification documents

      When sending documents, we recommend uploading your driver's licence since it provides proof of your ID and address. This will help you avoid sending two separate documents. 

      Whichever files you're required to send, you can always use the handy online uploader tool available as soon as you log into your account. 

      From here, simply follow the steps below to send any documents:

      • Go to My Account located at the top toolbar section
      • Click on Send ID
      • Then click on upload 
      • Drag the files and drop them into the designated area of the screen
      • Click Send

      Ensure that all the documents you're sending are legible and capture all the required information. You should wait to receive a confirmation message from Jammy Monkey once everything has been approved.

    • 3

      How to Make a Deposit By Phone Bill into Your Jammy Monkey Account

      To add funds into your account using the phone bill method, follow the steps outlined below:

      • Login to your account
      • Click on banking
      • Press on Deposit
      • Select phone bill as the payment method
      • Select amount 

      You will receive an SMS confirmation that you've successfully made a deposit. 

    • 4

      How to Withdraw Money From Your Jammy Monkey Account

      To withdraw funds from your Jammy Monkey account, follow the steps below: 

      • Login your account
      • On the top toolbar, click on banking
      • Select your preferred wallet if you want to withdraw into one different from the deposit method.
      • Enter details
      • Enter the amount you wish to withdraw and hit the withdraw button.


    User Reviews

    Average score of 1.0 by 2 users

    Jacqueline burnham

    August 3, 2023

    Do not play these games tried more than 20+ times to withdraw £216.00 from my account due to technical issues my account was blocked no one gets back to you still not had help absolutly discusting they can't keep people's money

    Jammy scam

    June 20, 2023

    Should be 0 stars!!! Asked for id verification for my withdrawal, done, done a withdrawal request, now they want bank statements off me!! Serious for a 40 pound win!! And suprise surprise online chat is a load of 💩 just a pack of scammers that are happy to take money but won't pay out a small win!! Shameful company!!! Not even work 1 start

    What are your thoughts of Jammy Monkey?