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A Complete Guide to Trustly Casinos in Canada

Whether you’re looking for a way to deposit money into your online casino account or a method of withdrawing your winnings, there are several options available to Canadians. Best of all, many of these options allow you to deposit and withdraw funds directly from/to your bank account.

One option is Trustly.

Never heard of Trustly before? If you are unfamiliar with this payment tool, you’ve come to the right place.

We’ve created a complete guide to Trustly - what it is, how to set it up on your online casino account, how to use it to deposit and withdraw money, as well as the top online casinos in Canada that offer Trustly as a payment option.

What is Trustly?

Trustly is a payment solutions provider that originated in Sweden in 2008.

Trustly offers a digital payment method that allows users to make deposits and accept money directly using their online bank account. No debit or credit cards, apps, downloads or account setup is required.

This makes Trustly a great solution for those wanting to gamble and shop online. Above all, many online casino players choose to use this digital payment method because it allows for instantaneous deposits and withdrawals.

Trustly was originally called Instabank and was recently introduced in Canada. Today, Trustly operates in Europe, the United States, Canada and Australia.

How Trustly Works

Trustly’s service is provided through PayPal and TransferWise.

Trustly offers digital payment solutions by acting as a middleman, connecting your online casino account with your online bank account. As a result, you won’t have to provide Trustly with any personal details.

All you’ll need to use Trustly is your username and password for your online bank account. You can also use your login details for your PayPal account or TransferWise account.

How to Create a Trustly Account

One of the most appealing aspects of using Trustly is that there’s no need to create or verify an account.

To use Trustly on your online casino account, simply choose it as your payment method when depositing or withdrawing money.

Want to stop using Trustly?

As no account is required, if you ever wish to stop using Trustly you won’t need to bother with cancelling or deleting an account. Simply stop using it as your payment method of choice!

How to Link Your Online Casino Account with Trustly

When you want to make a deposit or withdrawal at an online casino, just choose Trustly from the list of payment options.

Trustly will direct you to your online banking. Once you log in to your online bank account, Trustly will automatically link your online casino account with your bank account so you can transfer money.

Safety and Security

Trustly is a licensed payment institution and is therefore extremely safe to use. In fact, it is one of the safest and secure payment methods available.

To ensure safe and secure transactions, Trustly:

  • Uses the highest encryption and bank security standards. 
  • Is authorized and supervised by the Swedish Financial Supervisory Authority.
  • Holds a European Payment Services Provider (PSP) license, under the Payment Services Directive.
  • Does not store any online banking information, usernames or passwords. 

How to Use Trustly for Deposits and Withdrawals on Canadian Online Casinos

Trustly is one of the easiest deposit and withdrawal methods to use.

To make a deposit to your online casino account using Trustly:

  1. Sign into your online casino account. 
  2. Navigate to the Cashier section. 
  3. Select the option to deposit funds. 
  4. Choose Trustly as your payment method. The Canadian banks that support the use of Trustly will now appear. 
  5. Choose your bank from the list. Trustly will now forward you to an online banking login page. 
  6. Log into your bank account as you normally would (using the same username and password as usual). 
  7. Select which account you want to transfer money from. 
  8. Enter the amount you would like to deposit. 
  9. Confirm and authenticate the transaction. 

To withdraw money from your online casino account: 

  1. In the Cashier area of your online casino account, select Withdrawal. 
  2. Choose Trustly as your method of payment. 
  3. Select your financial institution from the list of supported Canadian banks. 
  4. Log in to your bank account as you usually do. 
  5. Select the account you wish to transfer money to. 
  6. Provide the amount you would like to withdraw. 
  7. Follow all additional required online bank instructions. 
  8. Confirm your transaction and authenticate with your preferred method.

Keep in mind: you will need to validate your online casino account before you can withdraw funds.

Trustly does not charge consumers any fees. Instead, it charges merchants, like the online casino owner, to use its service.

However, it’s important to note that there may be fees charged by your bank, the online casino or both when using Trustly. Contact them or refer to the specific terms and conditions provided by each party to determine if any fees will be charged.

The Pros and Cons of Using Trustly

Trustly is a great payment and withdrawal method for many reasons. However, as with any product or service, it has both pros and cons.

Here are some of the most prominent advantages and disadvantages of using Trustly with your online casino account.

Trustly Pros

Secure - Trustly never stores personal information. In addition, all transferred data is encrypted. Therefore, Trustly users can rest assured that their personal and financial information will not be compromised or exposed to Internet users. Please note: always remember to keep your username and passwords safe and private.

No account required - this is a major benefit, as no time-consuming documentation or validation process is necessary.

Instant transactions - most transactions using Trustly will take place within a few minutes. On occasion, it may take up to 2 business days for a transaction to complete.

No fees - Trustly does not attach any fees to your deposits or withdrawals. However, your online bank or the online casino may charge a small fee.

Convenient - Trustly is widely available in Canada, making it a great choice for those using Canadian online casinos. As well, Trustly supports transactions in many different currencies and provides service in various languages.

Trustly Cons

Late transactions - although uncommon, in some cases transactions can take up to two business days.

Customer support - On Trustly’s website you will find only a contact form and an FAQ page. Although Trustly offers a contact phone number, customer support representatives cannot answer questions about specific transactions over the phone. No live chat options are available either, making it difficult to resolve issues quickly and efficiently. This can be especially detrimental if you are having problems depositing funds to make a timely wager.

Banking limitations - Trustly is limited to use only with the banks they have partnered with.

FAQs

What is Trustly?

Trustly is a digital payment method that was developed in Sweden in 2008. It allows users to withdraw and deposit money directly to their online bank account. 

Is Trustly safe?

Yes, Trustly is safe to use. As a licensed payment institution, Trustly uses the same level of encryption and security as your online bank. As well, Trustly does not store any online banking data, thus keeping users safe from fraud and identity theft.

Is Trustly available in Canada?

Yes, Trustly has recently become available in Canada. Currently, Trustly is also available in Europe, the United States, and Australia.

Which casinos accept Trustly?

There are now approximately 30 Canadian online casinos that accept Trustly. Some of the top online Canadian casinos that accept Trustly include Playamo, LeoVegas, 888 Casino, JackpotCity, and Ruby Fortune.