Luxury Casino

Luxury Casino Canada

With over two decades of experience in the online gambling business, Luxury Casino is a legit and secure Microgaming casino. Choose from over 850 real money slots and games by popular software providers. Deposit and withdraw using reputable payment methods and benefit from the security of licences by the Kahnawake Gaming Commission and the Alcohol and Gaming Commission of Ontario while enjoying 24/7 customer support and much more.

19+. Gambling can be addictive, please play responsibly. Eligible iGames conducted and managed by iGO are only available to those physically present in the Province of Ontario.
Reviewed by Claire Said
Last updated: 2024-06-24
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Features

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Casino

$1000 Welcome Bonus

Turnover 200x
Max. Amount CA$1000
Min. Deposit CA$10
19+. Gambling can be addictive, please play responsibly. Eligible iGames conducted and managed by iGO are only available to those physically present in the Province of Ontario.
No code required
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Luxury Casino Canada Review

If you’re after an online casino that knows it’s stuff, Luxury Casino is the place to be. This Casino Rewards online casino offers 850+ real money games by popular Microgaming studios, dedicated customer support, and a range of well-known and trusted payment providers.

This is just a short summary of what’s in store for you at this gambling site. If you want to know more, join us as we take a deep dive into our Luxury Casino online casino review.

Quick Facts

Minimum Deposit C$10
Owner Fresh Horizons Limited
Verified by eCOGRA
Available in Ontario Yes
Payout Speed 1 - 2 business days
Banking Fees No Fees except 2.5% for currency conversions
Payout Percentage 96.16%
Number of Games 850+
Game Providers Gameburger Studios, Neon Valley Studios, Pear Fiction Gaming, Pulse 8, Fortune Factory Studios, Switch Studios, Triple Edge Studios, Sling Shot Studios, Alchemy Gaming, Microgaming, Stormcraft Studios, Evolution Gaming, all41studios
Wagering Conditions 200x for first and second deposit bonus and 30x thereafter

Luxury Casino Pros and Cons

Pros

👍 Deposit using cryptocurrency payment methods

👍 Play slots and games by popular Microgaming studios

👍 Five local jackpot prizes that trigger daily

Cons

👎 200x wagering requirements for the first two deposit bonuses

👎 FAQs and responsible gaming only available on the logged out site

👎 The live chat’s bot may end the chat when responses aren’t clear enough

Why to play at Luxury Casino?

Since you have arrived at this Luxury Casino review, you might be wondering how this casino is a better option than the other Canadian top online casinos you have already tried. If we compare Luxury Casino within the Canadian gambling market, it definitely offers more games and game providers than many of its sister casinos in the Casino Rewards group. Compared to other Canadian casinos, Luxury Casino offers a high payout percentage of 96.16%, a rewarding loyalty program, and a very simple-to-use interface. Find more details by scrolling down.

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Safety at Luxury Casino

Products Casino, Live Casino, Variety, Video Poker, Table Games
License Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario
Founded 2000

You’re in safe hands at Luxury Casino. Our review found that it forms part of Fresh Horizons Limited, a reputable enterprise that manages several online casinos. The site possess licences issued by the Kahnawake Gaming Commission and the Alcohol and Gaming Commission of Ontario, both of which are prestigious regulatory bodies.

As part of our Luxury Casino online casino review, we checked player feedback on trusted review sites and are pleased to report that the feedback is relatively positive. Players seem to particularly enjoy the game selection and the jackpot programmes.

Players also mention legitimacy and security in their reviews, which we consider to be a massive plus. While diving deeper into our research, we found that Luxury Casino online uses high-tech SSL encryption to manage your information. You’ve also got strong password protection and regular game audits (eCOGRA certifications). The fact that Luxury Casino has been around since 2000 also adds to its reliability.

The final security point we’d like to mention is the KYC (Know Your Customer) verification process, which you’ll need to complete before requesting your first withdrawal. You’ll need to prove your identity, address, and source of wealth by submitting documents such as your driving licence, a recent utility bill, and a recent bank statement.

Luxury Casino Welcome Bonus Offer

casino bonus luxury casino

Our Luxury Casino review found that you’ll get started at the online casino with a five-part welcome package worth up to C$1,000. Here’s how it’s broken down:

  • First Deposit Bonus: 100% match bonus up to C$150
  • Second Deposit Bonus: 50% match bonus up to C$200
  • Third Deposit Bonus: 25% match bonus up to C$300
  • Fourth Deposit Bonus: 50% match bonus up to C$200
  • Fifth Deposit Bonus: 100% match bonus up to C$150

The first and second deposit bonuses at Luxury Casino come with wagering requirements of 200x, which we feel is considerably high when compared to most gambling sites in Canada. Any deposit bonus thereafter has wagering requirements of 30x, which is average for top online casino bonuses in Canada.

Our Bonus Tip!

If you are looking for similar bonus offers to Luxury Casino, we recommend reading our guide to bonuses by Casino Rewards. Here you can find information on all the bonuses Canadian Casino Rewards Casinos offer to players.

Luxury Casino Rewards & Promotions

There are plenty of bonuses for you to claim once you’re done with your Luxury Casino welcome package, starting from the ones you’ll receive via email. Make sure to subscribe to communications so as to never miss a beat.

Next, you’ve got the monthly promotions, which you’ll find when clicking on the ‘Loyalty’ button at the bottom of the page. The promos may include reload bonuses, free gifts, and combination offers. You may even be able to get double Status Points.

Another way to receive Status Points (and the most practical) is to deposit and play with real money. These accumulate and contribute towards your VIP status in the Casino Rewards VIP loyalty program. You’ll start off as Green as a new player, with only 1 point required to reach the next level (Bronze). There are five levels to climb until you reach the ultimate Diamond status.

Each VIP level unlocks a local jackpot prize, which triggers once every eight hours. The higher your VIP level, the more jackpots you’ll unlock, and thus, the more chances of winning the pot you’ll have.

You’ve then got the Time Of Your Life Sweepstakes, which is available to all players at Luxury Casino online. To participate, all you need to do is select the prize you’d like to win (within your VIP level). You’ll receive weekly tickets, one for each status level under your belt, until the end of the promotion period. Random tickets are then drawn, and the winners are allocated their prizes.

Payment Methods

Our review of Luxury Casino online revealed that banking is relatively easy and straightforward. You’ve got plenty of reputable payment providers to choose from, including top names Interac, Neosurf, and Bitcoin. If you’d like to read more detailed information about specific payment providers, we suggest checking out our guide to payment providers.

The minimum deposit at Luxury Casino is C$10. We think this low number is great as it gives players a chance to claim a bonus and to test the online casino without having to make a major financial commitment.

Deposit Methods

Here’s a step-by-step guide to how to make your first deposit at Luxury Casino:

  1. Click on the ‘deposit’ icon in the top right corner of the page.
  2. Choose your preferred payment provider.
  3. Type in the amount you wish to deposit.
  4. Hit next and follow the instructions to complete your transaction.
  5. You’ll receive your funds in your casino account within seconds.

Luxury Casino offers a range of reputable payment providers to choose from. Our top recommendation is to go with any of the cryptocurrency options as these give your transaction an additional layer of security.

Payment method Min limit Max limit Exchange fee Proccessing time
VISA
VISA
C$10 C$21,474,836.47 C$0 Instant
Mastercard
Mastercard
C$10 C$21,474,836.47 C$0 Instant
Interac
Interac
C$10 C$21,474,836.47 C$0 Instant
Interac e-Transfer by Email
Interac e-Transfer by Email
C$10 C$21,474,836.47 C$0 Instant
eCheck
eCheck
C$10 C$21,474,836.47 C$0 Instant
Paysafecard
Paysafecard
C$10 C$21,474,836.47 C$0 Instant
Bank Transfer
Bank Transfer
C$10 C$21,474,836.47 C$0 Instant
MuchBetter
MuchBetter
C$10 C$21,474,836.47 C$0 Instant
Google Pay
Google Pay
C$10 C$21,474,836.47 C$0 Instant
INSTADEBIT
INSTADEBIT
C$10 C$21,474,836.47 C$0 Instant
Neosurf
Neosurf
C$10 C$21,474,836.47 C$0 Instant
Flexepin
Flexepin
C$10 C$21,474,836.47 C$0 Instant
Payz
Payz
C$10 C$21,474,836.47 C$0 Instant
Bitcoin
Bitcoin
C$10 C$21,474,836.47 C$0 Instant
Tether (USDT)
Tether (USDT)
C$10 C$21,474,836.47 C$0 Instant
Ethereum
Ethereum
C$10 C$21,474,836.47 C$0 Instant

Withdrawal Methods

Here’s how to request your first payout at Luxury Casino in a few simple steps:

  1. Click on the ‘deposit’ icon in the top right corner of the page.
  2. Select the ‘withdraw’ option.
  3. Select your preferred withdrawal method.*
  4. Type in the amount you wish to withdraw.
  5. Fill in the required information to complete your transaction.
  6. If you haven’t already, you’ll need to complete the KYC verification process (see the ‘Safety at Luxury Casino for more information).
  7. Wait for your deposits to reach your payment method.

The team at Luxury Casino online processes your payment within 1 - 2 business days. As long as your withdrawal is marked as ‘Pending’, you’ll be able to cancel your withdrawal. Once processed, how quickly your funds get to you depend on your payment provider.

Keep in mind that pending bonuses may delay your withdrawal. This is because you generally won’t be able to cash out when you have incomplete wagering requirements. Doing so will result in you losing your bonus and any winnings you achieved from said bonus.

*You’ll generally need to use the same payment method for both deposits and withdrawals in order to comply with gambling regulations. The only exception is when your deposit method isn’t offered as a withdrawal method, as is the case of prepaid vouchers like Neosurf.

Payment method Min limit Max limit Exchange fee Proccessing time
VISA
VISA
$50 N/A C$0 1 - 10 business days
Mastercard
Mastercard
$50 N/A C$0 1 - 10 business days

Luxury Casino Casino Games

There are over 850 real money slots and games at Luxury Casino, all by top Microgaming studios like Stormcraft Studios and Gameburger Studios. These include video slots, table games, roulette, blackjack, baccarat, live casino games, variety games, and video poker variations.

When it comes to filters, you won’t find much. You can filter via game type or by using the search bar, if you know part of all of the name of the game you’re looking for, of course. We suggest adding the games you like best to your favourites for easier access when you next log in.

There are no demo games available at Luxury Casino. Our online casino review found that you’ll still be able to launch the slot machines and read through the paytable, but you won’t be able to place a bet.

  • Slots

    There are hundreds of slots for you to choose from, which means you’re spoilt for choice with themes. You’ve got everything from classic fruit machines to adventure, Norse, animal, and fantasy themes. As for features, you’ll find everything from standard wilds to multipliers, free spins and bonus rounds, and much more.

    slot testing at luxury casino

    Our top pick from the Luxury Casino slots lobby is the Tyrannosaurus Rocks slot machine. This dinosaur-themed game takes place in prehistoric times and comes with special features like Big Blocks, the Crackshot Feature, wilds, free spins, four jackpot prizes, and much more.

  • Live Casino

    We found the Luxury Casino live casino lobby to be comprehensive while researching for this review. You’ll find a vast selection of roulette, blackjack, game shows, and baccarat variations for you to choose from. You’ll find popular titles like Speed Baccarat, Eclipse Blackjack, 9 Pots of Gold, and Speed Roulette.

    live casino selection in luxury casino

    Since they are streamed in real time, it isn’t possible to demo live casino games. However, Luxury Casino allows you to observe a few rounds without taking a seat at the table. This gives you the chance to learn how the game works and what the special features are without having to stake real cash. You can clear any doubts up by reading the rulebook or by chatting with the croupier and with the other players using the in-game chat feature.

Luxury Casino Mobile App

We didn’t find a Luxury Casino mobile application while conducting our review of the online casino. However, the developing team optimised the site to be compatible with all desktop, tablet, and smartphone devices, regardless of the operating system. This means that you can access the site on any gadget by launching a popular browser like Chrome, Safari, or Firefox.

We found the experience on Luxury Casino online casino to be the same across all devices, which we think is great, especially in this mobile-first world. If you’d like, you can also create the illusion of a mobile app by downloading a browser shortcut to your home screen.

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Responsible Gaming

Online gambling should be entertaining, not problematic, which is why responsible gaming is so important. You’ll find a page dedicated to the topic in the footer of the logged out page. This gives you detailed information about the tools available to you (deposit limits, self-exclusion, self-assessment, etc.) along with links to organisations like Gamblers Anonymous. If you need more information, you can contact the customer support team.

The second option is the live chat, which you’ll find when clicking on the ‘Help’ button on the logged in page. You’ll be greeted by a bot that will try to answer your question. Remember to be specific, as the bot will end the chat if it doesn’t understand what you want, meaning you’ll have to start over. We rate this as a point of improvement for Luxury Casino online.

Our Luxury Casino review experts were pleased with the service they received once they connected to a live customer support agent. The answers came quick and left little to no room for clarification or follow up questions.

Customer Support at Luxury Casino

Chat Yes
Email support@crhelpdesk.com
Phone -
Opening hours 7 Days a week, 24/7

We found FAQs and live chat as the available customer support options at Luxury Casino. Our online casino review found the FAQs in the footer of the logged out page. You’ll find detailed answers to topics related to banking, the games, and many others.

how to contact luxury casino

The second option is the live chat, which you’ll find when clicking on the ‘Help’ button on the logged in page. You’ll be greeted by a bot that will try to answer your question. Remember to be specific, as the bot will end the chat if it doesn’t understand what you want, meaning you’ll have to start over. We rate this as a point of improvement for Luxury Casino online.

Our Luxury Casino review experts were pleased with the service they received once they connected to a live customer support agent. The answers came quick and left little to no room for clarification or follow up questions.

Overall Score of Luxury Casino

Bonus 8
Customer support 10
Payment methods 9
Licensing safety 9
Design & usability 8
Overall 9
Reviewed by Claire Said

Luxury Casino has been in business since 2000, and it’s no wonder why it’s still standing. This Casino Rewards online casino offers a portfolio of over 850 real money games by popular Microgaming studios to start off with.

You’ve then got the security features, that start with licences by the Kahnawake Gaming Commission and the Alcohol and Gaming Commission of Ontario. Add this to the reputable payment methods and you’ve got yourself a safe and legit casino experience.

One thing we think Luxury Casino could improve is customer support, for two reasons, the first being that the FAQs are only available on the logged out page. Next, it can be challenging to get to the live chat feature as you need to get past the bot. Although this isn’t usually an issue at online casinos, the bot at Luxury Casino can kick you off the chat if it doesn’t understand you.

However, we think the other aspects of Luxury Casino online casino are great, which is why the customer support isn’t a dealbreaker for us. If you want to know why, we suggest signing up to Luxury Casino today!

Claire Said

FAQs

User Reviews

Average score of 1.0 by 1 users

Robert Kendell

May 24, 2023

The worst casino ever live chat sucks. It's robots they op in for bonuses after you click on them, you don't get them. When you talk to live chat, they offer you spins that you do not collect. I've never been ripped off more and my life than this casino. Every one of them that deals with casino rewards is a scam they always take. They don't give people that win. You're lucky. Lost thousands here. Never went back to this site. Never suggested it to any of my family. Members are co-workers either horrible place to lose your money

What are your thoughts of Luxury Casino?