Caesars

Caesars Sportsbook Ontario Review

Caesars Sportsbook has been making waves in the iGaming industry. Although the online gambling platform was launched in 2020, it only became available in Ontario in 2022, when the province legalized online gambling. Since then, Caesars has grown to be the top choice for Canadians due to its comprehensive sports betting options and extensive casino games.

Gambling can be addictive, please play responsibly. Any offers mentioned are not available for Ontario players.
Reviewed by Ijeoma Esther
Last updated: 2024-08-19
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Caesars Ontario - Reviewed by BettingGuide Experts

Operated by Caesars Entertainment Inc., Caesars has built an excellent reputation in Ontario due to its impressive offerings. Caesars Ontario has a valid licence from iGaming Ontario, a regulatory body known for its high standards and strict regulations. So, Ontarians can play with ease knowing they're on a genuine and legal online gaming platform.

By partnering with William Hill, Caesars offers Ontarians impressive sports betting options, with competitive odds on various sports like basketball, tennis, and soccer. Besides that, there’s an extensive selection of top-notch games for casino fans.

However, despite these impressive features, does Caesars Ontario live up to its high reputation? This review answers this question and covers everything Ontarians need to know about Caesars, including its promotions, games, sports markets, and customer support.

Caesars Casino & Sportsbook: Quick Facts

The operator has a huge presence in many countries and partners with major sports leagues like the NFL. With a valid licence from iGaming Ontario, there’s no doubt that Caesars has all the approval to operate in Ontario. Caesars Online Casino partners with various software providers, such as IGT, Evolution Gaming, and Playzido, to provide engaging casino games. Besides all these, Caesars is known for its user-friendly mobile app, which offers seamless on-the-go gaming.

Minimum Deposit C$10
Owner Caesars Entertainment Inc.
Available in Ontario Yes
Payout Speed 1-2 days
Payment methods Visa, Mastercard, Interac, Caesars Sportsbook Play+ Card, and more
Banking Fees None
Number of Games 400+
Game Providers Playtech, Games Global, IGT, Evolution Gaming, and more
Wagering Conditions 1x
Mobile App Yes

Pros and Cons

Pros

👍 400+ casino games

👍 Competitive odds across various sports

👍 A mobile app for Android and iOS devices

Cons

👎 No phone support

👎 Bettors must download the mobile app

Caesars’ Safety

Products Sportsbook & Casino
License AGCO and iGaming Ontario
Founded 2022

Safety is a factor many players consider when choosing an iGaming platform. Fortunately, Caesars doesn’t slack off when it comes to security, as it holds a valid license from iGaming Ontario. That means the operator adheres to Ontario’s online gambling laws.

It’s also worth mentioning that the Caesars Sportsbook Ontario website utilizes SSL encryption technology to protect users’ data from unauthorized access. Hence, Ontarians can rest assured that their data is in safe hands.

Caesars’ casino games are audited regularly by external agencies to ensure they offer fair and unbiased results. Besides that, Caesars only partners with reputable software providers who prioritise game fairness. So, gamers can play without worry, knowing that all games are fair and completely random.

Banking

caesars payment methods

When it comes to making online transactions, the importance of fast and secure banking options can’t be overstated. That’s why Caesars Ontario has gone all out, providing an impressive selection of payment methods to guarantee easy deposits and withdrawals.

Deposit Methods

Caesars Casino Ontario supports top payment options like Visa, Mastercard, and Interac to offer convenient deposits. Here’s a table showing the available deposit options and their limits:

Payment method Min limit Max limit Exchange fee Proccessing time
VISA
VISA
C$10 Unspecified C$0 Instant
Mastercard
Mastercard
C$10 Unspecified C$0 Instant
Interac
Interac
C$10 C$25,000 C$0 Instant
eCheck
eCheck
C$10 Unspecified C$0 Instant

The operator is one of the best online casinos in Ontario, so we weren’t surprised to find that most deposits are processed instantly. Although the minimum deposit limit was C$10, the maximum limit was unspecified for many payment options. Ontarians can fund their gaming account using the Caesars Sportsbook Play+ Card. As the name suggests, this card is exclusive to Caesars and can be used like a regular debit card.

Making deposits at Caesars Sportsbook Ontario is a straightforward process. Although the exact process differs depending on the banking option, here are the general steps to follow:

  1. Visit the “Deposit” section of the platform
  2. Choose your preferred payment method
  3. Input the necessary details
  4. Enter the amount to be deposited and confirm the transaction
  5. If you’re redirected to your payment method’s website, log into your account and confirm the transaction
  6. Then, you’ll be redirected back to Caesars
  7. Unless the payment option used is PayNearMe, your gaming account will be credited instantly

During our review, we funded our gaming account using Interac, a popular choice for Ontarians. We completed the seamless process within 5 minutes by following the on-screen instructions. One feature we appreciated about Caesars’ deposit process is the absence of transaction fees. However, Ontarians should note that additional charges may occur depending on the payment method.

Withdrawal Methods

Like deposits, withdrawals are also seamless at Caesars Sportsbook. Here’s a table showing the available withdrawal options and their limits:

Payment method Min limit Max limit Exchange fee Proccessing time
VISA
VISA
C$1 Unspecified C$0 24 hours
Mastercard
Mastercard
C$1 Unspecified C$0 24 hours
Interac
Interac
C$1 C$25,000 C$0 24 hours
eCheck
eCheck
C$1 Unspecified C$0 48 hours

Once again, the online gaming platform didn’t state the maximum withdrawal limit for many payment options. However, the maximum limit depends on the banking option used. To make a withdrawal, follow these steps:

  1. Navigate to the “Withdrawal” section at Caesars
  2. Choose your preferred payout method
  3. Fill out the withdrawal form
  4. Enter the amount to be withdrawn and confirm the transaction

Caesars Ontario has a minimum withdrawal limit of C$1, unlike most platforms. We were impressed by the low withdrawal threshold, as Ontarians can easily withdraw from their accounts. Although deposits are processed instantly, withdrawals take 24-48 hours, depending on the payment method.

For withdrawals, we used Interac, as Caesars recommends using the same option for withdrawals and deposits. Ontarians should note that although the operator doesn’t have withdrawal fees, extra charges may occur during the process.

Casino Games

caesars casino games review

Caesars is home to hundreds of online casino games, each with eye-catching graphics and innovative features. The diverse collection includes online slots, table games, live dealer titles, and progressive jackpots, so Ontarians will have something to play regardless of preferences.

Players will appreciate Caesars’ well-organized game lobby, as all titles are arranged by category, including New Games, Jackpots, Slots, Megaways, Live Casino, and more. However, the lack of a search feature is a significant disadvantage.

One noteworthy feature of Caesars Casino Ontario is that players can learn more about specific titles by tapping the icon at the bottom right side of the game’s image. There, Ontarians can view useful information about the game, such as its min/max bet, software provider, and other game rules.

  • Slots

    caesars slots

    Like most Ontario online casinos, Caesars’ game lobby mainly consists of online slots. With over 150 titles to choose from, players will surely find slot machines that suit their tastes. Although the slots section might seem a bit limited, it contains high-quality titles from the stables of casino game providers like IGT and Playtech.

    While exploring this section, we discovered most titles were available in demo mode. So, Ontarians can try out these games without making real wagers. However, players need to sign up on the platform to access the free play mode. Some popular online slots we found are Dynamite Fortunes, Jimi Hendrix, Vikings Unchained Megaways, and Thundering Gorilla.

    testing online slots at caesars casino

    For our review, we played Gold Blitz Extreme, a popular slot by Fortune Factory Studios and Games Global. As the name suggests, the game’s primary theme is gold, as seen from its symbols of gold nuggets and mining carts. With a minimum and maximum bet limit of C$0.20 and C$25, respectively, Gold Blitz Extreme is perfect for casual gamers and high rollers.

  • Table Games

    caesars table games selection

    We also visited the table games section while exploring Caesars’ game library. With over 40 titles, players can expect popular table games covering blackjack, roulette, craps, and baccarat alongside their exciting variants. Ontarians can also find a diverse selection of video poker games.

    Some titles we recommend for table game fans at Caesars Casino Ontario are Triple Play Draw Poker, Multihand Blackjack, American Roulette, and Golden Wealth Baccarat.

  • Live Casino Games

    caesars live casino games

    When it comes to live casino games, Caesars Casino doesn’t fall short. Caesars has over 50 live dealer titles, consisting of roulette, blackjack, baccarat, and poker. Top gaming studios like Evolution power these games, so Ontarians can expect high video and audio quality. Besides these options, there are various Game Shows, including well-known titles like Lightning Ball, Crazy Coin Flip, and Funky Time on the site.

    During our review, we played various live Game Shows, including Funky Time and Mega Ball by Evolution. The dealers were friendly, which significantly improved the overall experience. Some live casino games we recommend are Three Card Poker, Immersive Roulette, Monopoly Big Baller, and Football Studio Roulette.

  • Progressive Jackpots

    jackpot games at caesars casino ontario

    Ontarians who love progressive jackpots will enjoy Caesars’ jackpots. Unlike most online casinos in Ontario with 2 or 3 jackpots, Caesars stands out for its selection of 10+ progressive jackpots. These games are known for their innovative mechanics and impressive payouts and are powered by top casino software companies like Playzido, AGS, and Light & Wonder. Some popular jackpots on the site are Lightning Gorilla, Treasure Box Kingdom, and Ultimate Fire Link China Street.

Sports Betting

caesars sportsbook review

Caesars is known for its comprehensive online sports betting options. The sportsbook offers competitive odds on over 20 sports and major leagues, such as the NFL, MLB, and NBA, a feat few Ontario sportsbooks can beat. However, unlike the casino, Ontarians must download the Caesars mobile app to place bets on their favorite sports.

As a top sports betting platform, Caesars Sportsbook Ontario supports live betting and allows bettors to place “in-play” bets on live games. Bettors can also view live scores directly on the platform. Furthermore, there’s a Future Bets tab, which displays the odds for upcoming leagues and events.

Caesars Mobile App Avaibility

download caesars ontario app

Many Ontarians prefer playing games on their mobile devices for greater convenience. Fortunately, Caesars Ontario has a downloadable mobile app for iOS and Android devices.

Follow these steps to download the app:

  • Visit the Google Play Store or App Store, depending on the device used
  • Locate the Caesars Sportsbook Ontario mobile app using the search feature
  • Click on Install or Get
  • Wait for the app to complete its download and installation process
  • Launch the app and start playing

Like the website, the mobile app is well-designed and user-friendly, as seen from its 4.7/5 rating on the Apple App Store. As we mentioned in the sports betting section, Ontarians must download the app before they can place bets on their favorite sports.

Responsible Gaming

Caesars Ontario prioritizes its players’ welfare and promotes a healthy gaming environment. Hence, we weren’t surprised to find various responsible gambling tools, such as deposit, spend, daily time, and cool-off time limits.

While the deposit limit regulates the amount that can be deposited within a specified period, the spend limit determines the amount that can be spent on the platform. On the other hand, the daily time limit governs the maximum time that can be spent on the platform within a day, week, or month. The cool-off time limit allows a player to suspend their account for a while – between 3 to 30 days.

For severe cases, Ontarians can use the self-exclusion feature to close their gambling accounts, either temporarily or permanently. Caesars also offers helplines to recognized responsible gaming support organizations, such as ConnexOntario.

Customer Support

Chat Yes
Email support-on@caesarssportsbook.com
Phone -
Opening hours 7 Days a week, 24/7

Caesars Ontario offers 24/7 customer support via live chat. Users can chat with the Caesars bot to find simple answers to common queries. However, unlike top casinos with live chat, Caesars’ chatbot doesn’t redirect players to live agents. So, Ontarians can’t make complex queries, as the chatbot’s responses are limited.

customer support at caesars ontario

Fortunately, Caesars has an email support team. When we tested this option, we got a reply within a few hours. Although the response took time, the support agent was knowledgeable and answered our questions in a detailed manner. However, we noticed the absence of phone support. We believe Caesars Ontario might attract more players if it improves its live chat feature and introduces phone support. Nevertheless, we found the email support team reliable.

Overall Score

Bonus 9
Customer support 9
Payment methods 8
Licensing safety 10
Design & usability 8
Overall 9
Reviewed by Ijeoma Esther

Caesars holds to its reputation as one of the leading iGaming brands in the industry. Since its launch in Ontario, this operator has rapidly established itself as one of the best gaming destinations for Ontarians. It stands out from other platforms due to its impressive casino games and comprehensive sports betting options.

Bettors can place bets on various sports and events, including live matches. The operator doesn’t fall short when it comes to casino games. By partnering with reputable software providers, Caesars Ontario offers an impressive selection of top-quality casino games, including live dealer titles and progressive jackpots.

For punters who prefer mobile gaming, Caesars Ontario has a downloadable app for iOS and Android devices. We tested this app during our review and had zero issues exploring the platform despite its smaller screen size.

However, Caesars’ customer service could be improved, especially the automated live chat feature. The platform also needs to consider including phone support. Nonetheless, the available premium offerings balance things out. Overall, Caesars is a great all-in-one gambling destination for Ontarians.

Ijeoma Esther

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