PowerPlay Canada 2024 - Review, Facts and Pros & Cons

PowerPlay Canada - Reviewed by Canadian Experts

Our quest to find a platform that blends top-notch sportsbook and casino offerings led us to PowerPlay. Launched in 2018, PowerPlay has established itself as a leading bookmaker in Canada, but what about its casino product?

We took a tour of the PowerPlay casino section and discovered over 600 games from top-rated software providers like Microgaming, Pragmatic Play, Evolution Gaming, and Playtech. These games cut across major categories like Slots, Game Shows, Megaways, table games, Poker, and live dealer titles.

New Canadian gamers also enjoy a 100% match deposit bonus up to C$200. However, did we only find positive features at PowerPlay, or are there potential drawbacks that marred our gambling experience on the site? This review holds all the answers.

Pros and Cons

PowerPlay Casino is a safe and secure gaming platform and one of the best options for players in Ontario. The casino operates with a license from the Alcohol and Games Commission of Ontario (AGCO), a subsidiary of iGaming Ontario. This license implies that PowerPlay has met all the regulatory requirements necessary to offer casino services to Canadian gamers. We checked the license and it's still active until next year.

Furthermore, PowerPlay is protected by Secure Socket Layer (SSL) encryption, ensuring players’ data are protected from third-party access. Players have access to a data protection officer for complaints and clarifications regarding how their data is being used and stored.

Although we didn't find any information on the game testing agencies or Random Number Generator at PowerPlay, the casino features games from top-rated software developers, such as Pragmatic Play, Microgaming, Playtech, and Evolution Gaming with verifiable RNGs. Therefore, Canadian players can expect fair and randomized game outcomes.

Welcome Bonus Offer

New sports bettors and casino gamers at PowerPlay enjoy access to numerous bonuses and promotions. Casino fans who just signed up at the site get exciting offers on their first three deposits. Sports bettors are also eligible for a 100% match bonus up to C$500.

Here's a breakdown of the new player bonuses we found at PowerPlay:

Promotions

In addition to the welcome bonus, there are numerous promotions on the PowerPlay Canada website for both sports fans and casino gamers.

Here are a few offers we found on the site:

Free Spins Tuesday

PowerPlay Canada casino players who stake at least C$20 from Wednesday to Monday on slot games for 5 days in a row are eligible for 100 free spins every Tuesday. To break it down, each C$20 played every day equals 20 free spins. We played slot games with C$20 for three days and got 60 free spins. These free spins are valid for only 24 hours, and bonus stakes don't count. Only wagers from the regular account will count towards this promo.

However, we discovered that the maximum amount we can gain from the bonus is C$100. Also, each free spin value is C$0.10.

Live Sports Bonus

We found many live sports promos on PowerPlay, such as the Live MLB, Live NFL, and Live MLS bonuses. All we had to do to claim them was to bet C$100 on these games and get C$20.

Besides the live sports bonus, there are other promotions for various sports leagues. We also found other time-limited promos on the site, such as 20% casino bonus and Leaderboard where players can earn points on 12 different slots to partake in sharing a C$1,300 prize pool.

Banking at PowerPlay Canada

Although there aren't many banking methods for Canadian gamers on the PowerPlay Canada site, we were able to find options like Interac, Visa, MuchBetter, and Paysafecard.

Deposits and withdrawals were fast and seamless. Here's how transactions went at PowerPlay Canada:

To make a deposit at PowerPlay Canada, simply follow these steps:

1. Head over to the Deposit section
2. Input the preferred amount. Minimum is C$10 while maximum is C$10,000
3. Enter and confirm phone number
4. Click on the green button to confirm the deposit
5. The casino will send a top up request to the player's mobile phone
6. Accept the request and select preferred payment method to top up the account
7. When asked purpose of deposit, choose non-gaming
8. Transfer the funds through P2P using mobile number
9. The funds will appear on the gaming account balance, ready for deposit
10. Confirm it and the casino will redirect to the deposit confirmation page where the green check mark will confirm that the deposit was successful

Note that the deposit process might slightly differ from one payment method to another.

To cash out wins at PowerPlay, follow these steps:

• Select the payout amount
• Confirm withdrawal by clicking the green withdrawal button
• Get a confirmation that the withdrawal is in a queue to be processed

PowerPlay takes up to four hours to process withdrawals.

Note that PowerPlay reserves the right to charge a 5% processing fee on a withdrawable account if a Canadian player has conducted financial activities that are less than 50% of the deposited amount. The minimum amount PowerPlay can charge in this instance is $3.

Casino Games

PowerPlay features over 600 games ranging from table games, slots, live dealer titles, megaways, and poker. These games are arranged according to categories for easy selection.

Sports Betting

PowerPlay Canada is primarily a sportsbook. As a matter of fact, it's one of the top sports betting sites in Canada. So, we were unsurprised to see its extensive sports markets.

Canadian bettors can expect competitive odds across popular categories like football, basketball, tennis, baseball, and soccer. With the In-Play statistics, Canadian sports fans can keep up with the latest events during a live match.

The generous welcome bonus and numerous other promotions ensure a fun and rewarding betting experience at PowerPlay.

PowerPlay App - Available for iOS Devices

There's a PowerPlay Canada app for sports and casino fans. However, this application is available only for iOS devices. While we were able to download the app with our iPhone, a game buddy who uses an Android phone couldn't find the PowerPlay app on Google Play Store.

Downloading the app was a walk in the park. We simply searched for it on the App Store, found it, and clicked the download button. Once downloaded, we installed it, added the necessary details, and kick-started our wagering adventure.

Like the website, it was a smooth and seamless affair. Navigation was easy and the games loaded quickly.

PowerPlay Canada stands out from similar iGaming platforms with its extensive and impressive customer support. We found live chat, email, and phone support channels on the site, unlike what's obtainable in similar sites where there's usually only email and live chat.

While exploring the site, we tried contacting the casino through live chat and received a response within a minute. Unlike similar platforms where the live chat page is handled by bots, we were attended to by a human agent at PowerPlay.

The phone and email options also work perfectly. When we clicked on the customer support page, we found lots of questions on common casino topics including withdrawals, deposits, promotions, and accounts. The questions and answers are so comprehensive that there might be no need to speak with the agents.