Casumo Canada Review (2024)
With over a decade of experience, Casumo casino online has made it to the top of the list. Licensed by the Government of Gibraltar, this online gambling site hosts over 3,300 real money slots and games by 25+ top software providers like Pragmatic Play. Deposit and withdraw using reputable payment methods like paysafecard and Interac, and benefit from around-the-clock customer support via FAQs, email, and live chat.
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Casumo Casino Canada
Whether you’re into casino, live casino, or sports, Casumo has got it all. This 2012 online casino showcases over 3,330 real money slots and games to suit everyone’s preferences.
Enjoy games by top studios like Hacksaw Gaming, Microgaming, and Play’n GO while banking using reputable payment methods. All this, dedicated customer support that’s there 24/7, and much more.
If you’re wondering what that ‘much more’ is, join us as we take a deep dive into our Casumo online casino review.
Casumo Quick Facts
| Minimum Deposit | C$10 |
|---|---|
| Owner | Jocularis Limited |
| Verified by | HM Government of Gibraltar |
| Available in Ontario | Yes |
| Payout Speed | Up to 24 hours |
| Banking Fees | No fees except when withdrawing in a different currency (conversion fees) |
| Payout Percentage | 97.27% |
| Number of Games | 3,300+ |
| Game Providers | Pragmatic Play, Playtech, Play’n GO, Relax Gaming, Playson, Microgaming, Triple Edge Studios, QuickSpin, Push Gaming, Hacksaw Gaming, Yggdrasil Gaming, Just For The Win, Evolution Gaming, Gamomat, Skywind Group, Pocket Soft Games, Spearhead, Swintt, NetEnt, Red Tiger Gaming, Gamevy, Big Time Gaming, Slingo, Blueprint Gaming, IGT, Inspired Gaming, Novomatic, Nolimit City, StakeLogic |
| Wagering Conditions | 30x |
Pros and Cons
Pros
👍 Choose from a catalogue of over 3,300 real money games
👍 Live chat is available around the clock
👍 Demo versions of the slot machines are available
Cons
👎 The filtering system is rather basic
👎 Limited payment methods available
Safety at Casumo Casino
| Products | Casino, Live Casino, Sports |
|---|---|
| License | Government of Gibraltar |
| Founded | 2012 |
Casumo online casino forms part of Jocularis Limited, a reputable company that functions under the licence of the Government of Gibraltar. This trusted regulatory body enforces the implementation of security features such as high-tech SSL encryption, strong password protection, and the KYC (Know Your Customer) verification process.
The KYC verification protocol complies with the regulations put into place by both the licensing body and anti-money laundering legislation. You’ll need to submit copies of documents such as your passport, a recent utility bill, and a recent payslip to prove your identity, address, and source of wealth.
We checked player feedback as part of our research for this Casumo casino review. Although the overall score is average, we noticed that the customer support team replies to the reviews, regardless of whether they’re positive or negative. We think this is a nice touch as it shows that the online casino cares about its players.
Welcome Bonus Offer
Please note this section is only available for players outside of Ontario.
Your journey at Casumo online casino begins with a three-part welcome package worth up to C$2,000. You’ll have seven days to activate your welcome package from the day you register.
Here’s a breakdown of what you’ll get with each of your first three deposits of at least C$10:
- First Deposit Bonus: 100% match bonus up to C$500 + 99 free spins on the Gates of Olympus slot
- Second Deposit Bonus: 100% match bonus up to C$500
- Third Deposit Bonus: 100% match bonus up to C$1,000
You’ll receive your free spins in batches on five consecutive days, starting from the day of your first deposit.
You’ll have seven days after claiming your first deposit bonus to collect the second deposit bonus, and seven days after that to collect the third. If you don’t claim one bonus before it expires, you’ll automatically lose the others. The Casumo casino welcome package comes with wagering requirements of 30x, which is average for online casino bonuses in Canada.
Casumo Casino Promotions
There’s always something up for grabs at Casumo casino online. Whether reload bonuses, free spins, or combination offers, you’ll find offers for almost every day of the week. Make sure to subscribe to Casumo bonuses to receive personalised offers right in your inbox.
Our Casumo online casino review team found that the site hosts regular tournaments and giveaways, which we think is great, especially for the competitive casino players. Opt in and play the qualifying games within the allocated time frame to participate. Make it to the top of the leaderboard to grab your share of the prize pool, which could even include wager-free cash.
We found that the team at Casumo casino monitors your activity. Once you reach a certain level, a member of the VIP team will get in touch to offer you entry into the exclusive VIP club. You’ll then start benefiting from additional perks such as higher withdrawal limits, a personal account manager, and special VIP bonuses.
Banking at Casumo Casino
We found banking to be straightforward when reviewing Casumo online casino. The list of payment methods is limited, but the most important payment providers for Canadian players, like Interac and MuchBetter, are there. If you’d like more information about a particular payment method, we suggest checking out BettingGuide’s full guide to payment providers.
The minimum deposit at Casumo casino is C$10, which we think is great as it allows players to explore the online casino without much of a financial commitment while still claiming a welcome bonus.
Casumo Deposit Methods
Here’s how to make your first deposit at Casumo casino online:
- Click on the coins in the middle of the top banner.
- Select the Valuable you’d like to claim, if any.
- Type in the amount you wish to deposit or choose from the preset amounts.
- Select your preferred payment provider.
- Follow the instructions to complete your deposit.
- You should see your funds in your casino account within seconds.
We consider all the available payment providers at Casumo online casino to be reliable ones. However, our favourite is Interac as it acts as a medium between your bank account and your casino account. This means you won’t need to disclose any credit card details to Casumo casino directly, which is ideal. This is also a provider created by Canadians for Canadians, meaning you’ll get a personal touch.
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
Interac | C$10 | C$2,500 | C$0 | Instant |
VISA | C$10 | C$5,000 | C$0 | Instant |
Mastercard | C$10 | C$5,000 | C$0 | Instant |
MuchBetter | C$10 | C$10,000 | C$0 | Instant |
Paysafecard | C$10 | C$10,000 | C$0 |
Casumo Withdrawal Methods
Here’s how to request a withdrawal at Casumo casino:
- Click on the four dots in the top right corner of the screen or on the coins icon in the middle of the top banner.
- Select the ‘Wallet’ option if you chose the first option.
- Select ‘Withdraw’.
- Select your preferred withdrawal method.*
- Type in the amount you wish to withdraw.
- Fill in the form and confirm your transaction.
If you haven’t already, your withdrawal will be automatically sent back and you’ll need to complete the KYC verification process (see the ‘Safety at Casumo casino for more details).
Wait for your funds to reach your payment provider.
The payments team at Casumo casino online aim to process your withdrawal within a few hours. After that, how long your funds take to get to you depends on your payment provider. For example, bank transfers may take up to 5 working days.
If you use MuchBetter, you can enjoy fast payouts as they are processed and transferred instantly.
Remember to complete wagering requirements before requesting your withdrawal as pending bonuses may affect your request. If you choose to cash out before fulfilling the wagering requirements, you’ll forfeit your bonus and any winnings that resulted from it.
*You’ll need to use the same payment method for both deposits and withdrawals to comply with gambling regulations. The only exception to this rule is when your deposit method isn’t available for withdrawals.
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
|
Interac | C$20 | N/A | C$0 | Up to 5 business days |
|
VISA | C$20 | N/A | C$0 | Up to 5 business days |
|
Mastercard | C$20 | N/A | C$0 | Up to 5 business days |
|
MuchBetter | C$20 | N/A | C$0 | Instant after approval |
Casumo Casino Casino Games
There are over 3,300 real money slots and games for you to choose from at Casumo casino. Our review team found a healthy selection of slot machines, blackjack, roulette, baccarat, game shows, and live casino games for you to try out. The games are powered by over 25 top software providers like Red Tiger Gaming, NoLimit City, and Blueprint Gaming.
The filtering system at Casumo casino online is basic. You can scroll through the slots page to find categories like Games of the Week, Game Studios, Top Games, and Megaways. You can also use the search bar if you know part or all of the name of the game or software provider.
When selecting a game, you’ll be asked if you want to demo it or play for real money. We suggest demoing the game first, as it gives you the opportunity to try out several games. You can then stake real cash on the ones you like best.
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Slots
You’ll find over 3,300 slot machines for you to try out at Casumo casino. Such a wide variety guarantees something for everyone in terms of themes and features. When it comes to the latter, you’ve got everything from classic fruit machines to candy, adventure, animals, Egypt, and ancient Greece themes. Experiment with features like wild multipliers, free spins, pick me bonus rounds, and much more.
Our top choice from the Casumo casino slot machines is the Tiki Tumble slot by Push Gaming. Take this Aztec-themed game for a spin with features like Nudging Wilds, free spins with a win multiplier, and 20 fixed paylines.
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Live Casino
If you’re after a more authentic casino experience, head over to Casumo’s live casino lobby. Browse through variations of live roulette, blackjack, baccarat, game shows, and many others. You’ll find popular titles like Lightning Roulette, Infinite Blackjack, Deal or No Deal Live, Speed Baccarat, and many others.
Since live casino games are streamed in real time, you won’t be able to demo them. However, you can choose to launch the game without making a bet. This allows you to observe how the game works and get familiarised with the special features without having to stake real cash. You can also read the rulebook and interact with the croupiers and the other players (using the in-game chat feature) to clear up any doubts.
Sports Betting
Casumo offers an extensive sportsbook with over 25 sports, including esports, hockey, and winter sports, for you to enjoy. You can place pre-match and in-play bets on all sorts of national and international tournaments, leagues, and championships.
Filling out the betslip is easy. All you need to do is select the game or match you want to bet on, choose your bet, and fill out the betslip. The latter only involves you typing in how much you’d like to stake. Click ‘Place Bet’ and you’re all done.
Casumo Casino Mobile App
We didn’t find a mobile app available for Canadian players while researching for this Casumo casino review. However, the site is optimised to work on all desktop, tablet, and smartphone devices, regardless of the operating system. When testing the online casino on different devices, we found that the experience remains the same.
If you’ve got your heart set on a mobile app, we suggest downloading a browser shortcut. This will give you the illusion of a mobile app on your home screen while saving storage space. It’s a win-win!
Responsible Gaming
Casumo casino prioritises responsible gaming to make sure you have a healthy and safe experience while on site. Scroll down to the site’s footer to find two links: Play Okay and Responsible Gaming. The former gives you quick links to important information such as deposit limits, taking a break, and professional support and helplines. The latter is a more detailed page that offers information related to self-assessment, how to get help, and how to recognise the signs of addictive gambling.
If anything is unclear or if you have more questions, our Casumo casino review experts recommend getting in touch with the customer support team.
Customer Support at Casumo Casino
| Chat | Yes |
|---|---|
| [email protected] | |
| Phone | - |
| Opening hours | 7 Days a week, 24/7 |
Just like any top online casino in Canada, the team at Casumo wants you to have a positive experience while on site, which is why you’ll have access to extensive customer support via FAQs, live chat, and email. Everything is available 24/7, which means there’s always someone there to assist when you need help.
You find Casumo’s customer support options when clicking on the More button in the top right corner of the screen. Select FAQs to find a list of questions that are divided into categories like ‘Account’, ‘Deposits’, and ‘Withdrawals’.
If you don’t find what you’re looking for, you can contact the Casumo customer support team via the live chat option. We tested this as part of our research and were pleased with the results.
You’ll be greeted by a bot that will try to resolve your issues for you. If unsuccessful, you’ll be connected to a customer support agent. We found the agents to be friendly, knowledgeable, and professional. They were quick to respond and left little to no room for follow up questions or clarification, which we think is amazing.
Should you not be in a hurry, you can email the Casumo customer support team. An agent will get back to you with a detailed response as quickly as possible.
Overall Score of Casumo Casino
| Bonus | 9 |
|---|---|
| Customer support | 9 |
| Payment methods | 8 |
| Licensing safety | 9 |
| Design & usability | 8 |
| Overall | 8 |
Casumo offers a smooth online casino experience from the moment you sign up. Its contrasting colours of purple and white are welcoming as are the large icons and easy navigation system. You’ve got over 3,300 real money slots and games to choose from, all by top software providers like Blueprint Gaming and NoLimit City. You’ll be able to demo most games too, which is a definite plus. If you enjoy exploring different platforms, Casumo sister sites can also be a great option, offering similar features and exciting game selections.
Our Casumo casino review revealed reputable payment methods like Interac and paysafecard to choose from. Although these are popular payment providers among Canadian players, we feel like the payment providers list can be amplified for more choice.
Then there’s the customer support system, which we particularly liked. You’ve got a detailed FAQs page along with live chat and email customer support channels. The service is available around the clock, so someone’s always waiting when you need help - just want night owls like us like. The service is efficient too as the agents are well-trained and knowledgeable in their work, which means you’ll have more time to focus on the games.
Our final verdict? We love Casumo and have no trouble recommending it as a secure and fun online casino. Sign up today and see for yourself!
Casumo FAQs
Is Casumo legal in Canada?
Does Casumo accept Canadian Dollars?
What is Casumo?
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User Reviews
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