Coolbet Canada 2024 - Reviewed by Experts
Coolbet ranks among the most renowned online gambling platforms in Canada. For context, the platform has been around for 8+ years after launching in 2016. Based on our research, we confirmed that the platform’s operator, Polar Limited, holds an active license from the Malta Gaming Authority. So, Canadian bettors and players can rest assured that Coolbet is legit and reliable.
Features
Coolbet Casino & Sportsbook Review
At Coolbet Canada, users get access to multiple quality gambling options, including sports betting, casino gaming, and poker. With such diverse products, it’s no surprise the operator records 1.6+ million registered bettors and players. However, how does the Coolbet platform perform all round?
In this detailed Coolbet review, we’ll provide all the answers. We’ve analyzed the gambling site to gauge its performance in terms of safety, bonuses, payment methods, sports and games, customer support, responsible gambling, and more. So, read on to find out whether Coolbet Canada merits a signup.
Coolbet Facts
| Minimum Deposit | $10 |
|---|---|
| Owner | Polar Limited |
| Available in Ontario | No (closed down April 2022) |
| Payout Speed | 1-3 working days |
| Banking Fees | No Fees |
| Payout Percentage | 96.5% - 98.5% |
| Number of Games | 3,000+ |
| Game Providers | Pragmatic Play, Playn’ Go, NetEnt, Playtech, Evolution Gaming, Relax Gaming, RubyPlay, Quickspin, Red Tiger, Spinomenal, Yggdrasil, OnAir Entertainment, Playson, Wazdan, Neko Games, Nolimit City, and 60+ others. |
| Wagering Conditions | 6x |
| Mobile App | No |
Coolbet Pros and Cons
Pros
👍 No-deposit and no-wager free spins casino bonus
👍 Low 1.5% to 3.5% odds margins with high payouts
👍 Over 3,000 casino games from 70+ software providers
👍 Multiple responsible gaming tools for safe gambling
Cons
👎 No mobile application
👎 Not available in Ontario
Coolbet’s Safety
| Products | Sports Betting, Online Casino, Poker |
|---|---|
| License | MGA/CRP/681/2019 |
| Founded | 2016 |
The first stop for our Coolbet Canada review was to verify the platform’s reputation and security. From our findings, the operator scores high points. The gambling platform holds a valid license from the Malta Gaming Authority (MGA) under number MGA/CRP/681/2019.
Based on our experience, we recognize the MGA as one of the chief regulatory authorities in the online gambling space. So, the license shows Coolbet’s legitimacy. However, the website is unfortunately unavailable for bettors and players in Ontario. During our review, we noted that Coolbet has yet to obtain a permit to operate in the province.
Regarding security, Coolbet Canada doesn’t disappoint. The website loads securely using SSL technology, which encrypts all data sent and received. That way, no third party can intercept users’ information. From our tests, we found that Coolbet is highly particular about players’ privacy. Users are welcome to contact the gambling platform’s Data Protection Officer by emailing privacy@Coolbet.com to confirm how their personal details are being managed.
Coolbet Sign-Up Bonus
Coolbet Canada provides rewarding welcome promos to new sports bettors and casino players.
Sports Welcome Bonus
For sports betting, the platform offers a 100% deposit match bonus up to $200.
To qualify, bettors need to deposit a minimum of $10 while using the promo code CAD200. The maximum $200 bonus cap is similar to what's obtainable at other sportsbooks in Canada, and the $10 minimum deposit is one of the lowest we’ve come across. So, we commend the sports welcome offer as fair and valuable.
The terms and conditions are also accommodating. Coolbet only requires Canadian bettors to wager the bonus 6x on odds up to -200. Plus, the bonus has a relatively lengthy 30-day validity period. We recognize the duration as convenient for bettors to complete the wagering requirements.
Regarding the casino welcome bonus, it’s also an impressive offer. Players who sign up on the Coolbet Canada website get 25 no-deposit free spins instantly to play Wolf Blaze Megaways. The fact that no payment is necessary is impressive, but what’s more outstanding is that the free spins have no wagering requirement.
Basically, players can land the spins, win, and withdraw without any terms and conditions. The only requirement is to enter the WELCOMEFS promo code during sign-up.
From our experience, it’s rare to come across such no-deposit and no-wager offers at Canadian online casinos. So, if we’re to give a direct rating, the Coolbet Casino welcome bonus scores 10/10.
Casino Welcome Bonus
Regarding the casino welcome bonus, it’s also an impressive offer. Players who sign up on the Coolbet Canada website get 25 no-deposit free spins instantly to play Wolf Blaze Megaways. The fact that no payment is necessary is impressive, but what’s more outstanding is that the free spins have no wagering requirement.
Basically, players can land the spins, win, and withdraw without any terms and conditions. The only requirement is to enter the WELCOMEFS promo code during sign-up. From our experience, it’s rare to come across such no-deposit and no-wager offers at Canadian online casinos, and this makes the Coolbet bonus one of the best online casino bonuses in the market. So, if we’re to give a direct rating, the Coolbet Casino welcome bonus scores 10/10.
For players who make their first deposit, Coolbet offers a 100% match bonus of up to $150 plus 50 free spins to play Book of Dead. The bonus works with the promo code CMCA and requires a $20 minimum deposit. There’s an alternative, where players deposit only $10 and get a flat $40 reward with the bonus code CMCA2.
Promotions
Besides the signup offers, Coolbet users get access to more interesting bonuses. From our review, we found that these are mainly free bets for sports betting and free spins for casino gaming. We’ve highlighted the top ones below:
- UFC Bet & Get Special: In this sports promotion, bettors can get a $25 free bet for every $25 wager on UFC events during the weekends. Opting in requires the bonus code UFC25.
- Parlay Insurance: Bettors who submit parlay slips with at least four legs and up to $15 stake can get a $15 free bet if one selection loses. This promotion requires the COMBO24 promo code and is active for moneyline markets on soccer, basketball, and ice hockey. The minimum odds to qualify is -200.
- Weekly Free Spins: Here’s another casino promo where players can land free spins. It’s an exciting one, as Coolbet Canada provides three offers, and it’s up to users to make their choice. From our checks, the free spins range from 10 to 70, depending on the deposit amount.
We didn’t find a VIP or loyalty program during our Coolbet Canada review. The gambling site only has a Casino Club, where players can get a 10% cashback on losses every week. Entry is automatic, and all players are enrolled by default. The minimum cashback to qualify is $2, while the maximum is $5,000.
Banking at Coolbet
Real money gambling involves deposits and withdrawals, so we didn’t skip analyzing the Coolbet banking methods. From our findings, the platform supports eight payment options, including VISA, Mastercard, Muchbetter, Interac, ecoPayz, Jeton, Neosurf, and Bank Transfer.
The range isn’t the most extensive, but it sure covers all popular methods in Canada. Plus, each payment processor is secure and reliable. Let’s go into more particular insights on our experience while depositing and withdrawing.
Deposit Methods
We had a relatively seamless experience while testing the Coolbet deposit process. This is primarily because all transactions are instant. The only exception is the Interac e-transfer, which takes around an hour.
🔎 Testing Coolbet Deposit
For our deposit, we used Interac online, and the minimum deposit amount was only $10. Once we completed the transaction via our bank account, the funds landed on our Coolbet account within seconds, and there were no fees.
The experience was similar when we subsequently tested MuchBetter and VISA. Below are all of Coolbet’s deposit methods, their limits, and the associated fees we recorded during our review:
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
VISA
| $10 | $5,000 | $0 | Instant |
Mastercard
| $10 | $5,000 | $0 | Instant |
Interac e-Transfer
| $10 | $5,000 | $0 | 0 to 1 hour |
Interac Online
| $10 | $5,000 | $0 | Instant |
MuchBetter
| $10 | $5,000 | $0 | Instant |
Payz
| $10 | $5,000 | $0 | Instant |
Jeton
| $10 | $5,000 | $0 | Instant |
Neosurf
| $10 | $5,000 | $0 | Instant |
Withdrawal Methods, Fees, and Process Time
After playing on Coolbet for about a week, we recorded some winnings and requested a payout. The process was as smooth as depositing. Specifically, we made the withdrawal via MuchBetter, and the funds took only a few minutes to arrive. Plus, the minimum withdrawal is only $20.
We recommend using eWallets like MuchBetter, Jeton, or ecoPayz for payouts at Coolbet Canada, as bank and card withdrawals take longer — up to 3 banking days. However, the upside to all payout methods is that there are no fees.
Here are all the withdrawal options Canadian bettors and players can access on the Coolbet website:
| Payment method | Min limit | Max limit | Exchange fee | Proccessing time |
|---|---|---|---|---|
|
VISA
| $20 | $5,000 | $0 | 1 to 3 banking days |
|
Mastercard
| $20 | $5,000 | $0 | 1 to 3 banking days |
|
Interac e-Transfer
| $20 | $5,000 | $0 | 1 to 3 banking days |
|
Interac Online
| $20 | $5,000 | $0 | 1 to 3 banking days |
|
MuchBetter
| $20 | $5,000 | $0 | Instant |
|
Payz
| $20 | $5,000 | $0 | Instant |
|
Jeton
| $20 | $5,000 | $0 | Instant |
|
Neosurf
| ✘ | ✘ | ✘ | ✘ |
Casino Games
The game collection at Coolbet Casino is one of the best aspects of the platform. During our review, we counted 3,000+ games, spanning slots, table games, and live dealer titles. We found it impressive that the casino supports 70+ software providers, including premium brands like Pragmatic Play, Playn’ Go, NetEnt, Playtech, Evolution Gaming, Nolimit City, and Relax Gaming. Interestingly, there’s a dedicated section for poker games and tournaments. Let’s elaborate more on these core categories.
Slots
Coolbet Canada properly arranges its slot titles, ensuring players can always find their preferred games. We commend the subcategories of featured, new, and hot titles. Another interesting aspect is that the site displays the RTP percentage for each slot. In our opinion, it’s a big plus in terms of transparency.
While testing the site, we had fun playing one of the hot slots, Fire in the Hole 2, by Nolimit City. The game was exciting since it’s the sequel and improved version of the earlier Fire in the Hole title. We enjoyed the unique bonus features, including the Collapsing Mine, xBomb Wild Multiplier, Wild Mining, and Lucky Wagon Spins. Our bet was $0.5 per spin, and our best spin was hitting 5 lantern symbols on the reels, which paid 4.00x. So, we got $2 from the win.
Live Casino
The Coolbet live casino section was equally impressive, mainly due to the software quality. From our checks, the games come from four leading developers: Evolution Gaming, Pragmatic Play Live, OnAir Entertainment, and Playtech Live. Notably, all top table games are present, including blackjack, roulette, poker, and baccarat. The Coolbet live casino lobby also didn’t leave out game shows.
We played Lucky 6 Roulette by Pragmatic Play Live during our review and were pretty surprised to find a male dealer, although the game cover featured a female one. Nevertheless, the dealer was highly professional yet engaging, such that there was no dull moment.
Poker
Poker fans have an exciting range of tournaments to play with at Coolbet. While testing the site, we found up to 100 tournaments to join with varying buy-ins. However, it’s possible to find options as low as $5 and as high as $50.
Sports Betting
Switching to the sportsbook section, we counted more than 35 online betting categories. In our experience, it’s a wide range which not many alternatives in Canada feature. Coolbet presents all the popular sports, such as ice hockey, football, and basketball. At the same time, there are contemporary options like eSports, politics, and Entertainment.
During our Coolbet sportsbook review, we analyzed the odds to know if the platform offers fair rates. The results show that Coolbet Canada is one of the best betting sites for high payouts. The margins of top sports are significantly low, ranging from 1.5% to 3.5%. That implies payouts of 96.5% to 98.5%.
Interestingly, Coolbet supports live betting for all famous categories, but live streaming is only available for esports. We placed a combo bet on two NBA games, and the process was seamless. It’s encouraging that Coolbet allows a low $0.1 minimum bet. The way we see it, the sportsbook is one of the most affordable to use in Canada.
Coolbet App Review
Here’s one of the main areas where Coolbet falls short. The platform doesn’t have a dedicated sports betting or casino gaming application for Android or iOS. During our analysis, we were only able to access the platform on mobile via smartphone browsers.
Nevertheless, we have high ratings for the Coolbet Canada mobile site, as it’s highly responsive and optimized for smaller screens. That said, we believe the speed can improve a bit.
For gamblers looking for alternatives, we have a detailed guide for the best sports betting apps in Canada.
Responsible Gaming
Stay Cool and Bet Responsibly — that’s Coolbet’s responsible gaming slogan. The operator doesn’t simply say the word but also acts on it by providing multiple betting control tools. These include deposit limit, loss limit, time-out, self-assessment-test, and self-exclusion.
With deposit and loss limits, players can specify the maximum amount they can add to their accounts or lose within a period. Meanwhile, the self-assessment test lets users assess their recent gambling habits to know if they’re still in the safe zone.
If a time-out is activated on any account, Coolbet will exclude it from accessing any gambling content for up to six months. On the other hand, self-exclusion can take multiple years. With these reliable, responsible gaming tools, we believe any Canadian gambler who joins Coolbet will find it easy to control their wagering activities.
It’s worth mentioning that Coolbet provides detailed gambling statistics for all accounts. Plus, the site features links for users to contact help organizations, such as:
- Responsible Gambling Council
- Gamblers Anonymous
- BeGambleAware
Customer Support
| Chat | Yes |
|---|---|
| customersupport@coolbet.com | |
| Phone | - |
| Opening hours | 7 Days a week, 24/7 |
Coolbet Canada ensures users get all the assistance they need for smooth gambling sessions. To connect with the customer support team, there are two options: live chat and email (customerservice@coolbet.com). Both are available 24/7, but based on our tests, we recommend the live chat options since replies take only 15 seconds. When we tried the email option, it took up to two hours to get a response.
Besides the fast response time, we commend the live chat due to the support agents’ courtesy. When we launched the chat, we instantly connected with Michaela. We inquired about the maximum deposit and withdrawal amount and quickly got feedback that it was $5,000. It’s worth mentioning that the agents are fluent in five languages: English, Spanish, Finnish, Estonian, and Swedish.
Without directly contacting an agent, Coolbet users can still rely on the platform’s detailed FAQ page. Additionally, there’s a YouTube channel (@coolbet3383) with instructional videos about using the site and gambling in general.
Overall Score
| Bonus | 8 |
|---|---|
| Sports betting offer | 12 |
| Casino offer | 10 |
| Customer support | 8 |
| Payment methods | 9 |
| Licensing safety | 10 |
| Design & usability | 8 |
| Overall | 8 |
After our detailed Coolbet Canada review, it’s safe to say the platform has it all. Consequently, there’s only one verdict, which is that signing up on the website is worth it. Both bettors and players have extensive quality options, including 35+ sports categories with significantly low margins and 3,000+ games from only the best software providers.
The signup bonuses also have massive upsides. With the sportsbook offer, the wagering requirement is a low 6x. Meanwhile, the casino welcome offer provides free spins without requiring a deposit or playthrough. We can’t skip highlighting the availability of dependable, responsible gambling tools.
Coolbet’s only drawback at the moment is the absence of a mobile application. If one is introduced, the platform can face off with any top sportsbook in Canada. However, the site is smooth and responsive on mobile browsers. So, Canadian gamblers who sign up will enjoy a smooth user experience across all devices.
FAQs
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User Reviews
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