players palace casino

Players Palace Canada Review 2024

Players Palace Casino is a legit Microgaming online gambling site that offers over 550 real money slots and games. Licensed by the Kahnawake Gambling Commission gives you the peace of mind of a secure online casino from start to finish. Bank using reputable payment methods, benefit from 24/7 live customer support, and claim regular bonuses. All while climbing the VIP ladder and playing for a chance to win five progressive jackpots.

Gambling can be addictive, please play responsibly. Any offers mentioned are not available for Ontario players.
Reviewed by Claire Said
Last updated: 2024-07-22
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Features

Swipe to see all 1 offers
Casino

Up to $500 in Match Bonuses

Turnover 200x
Max. Amount $500
Min. Deposit $10
Gambling can be addictive, please play responsibly. Any offers mentioned are not available for Ontario players.
No code required
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Overall Score of Players Palace - Expert's Opinion

Bonus 7
Casino offer 7
Customer support 7
Payment methods 9
Licensing safety 9
Design & usability 8
Overall 8
Claire Said
Reviewed by Claire Said

Players Palace Casino is an online casino that made me feel welcome from start to finish. You’ve got 550+ real money slots and games, all by Microgaming, which is a top software provider. There are several banking options to choose from, which I like. Everyone has different requirements, and this proves that the online casino cares about that. Then there’s the 24/7 customer service via live chat. It would be nice to have all support options available on the logged in page, but it’s not a dealbreaker for me as the site offers sweepstakes, bonuses, and five jackpot prizes along with the VIP programme.

My favourite part of Players Palace Casino was, of course, the welcome package. Why don’t you sign up and tell me what’s yours?

Players Palace Casino Canada

Players Palace Casino offers a unique experience with hundreds of interactive slots and games. Bank using reputable payment methods like Interac and benefit from live chat customer support at all hours. Claim regular bonuses, win prizes in sweepstakes, and win jackpot prizes. All on top of the three-part welcome package. Take a look at our detailed review of Players Palace Casino to see why we were pretty impressed with it.

Players Palace Casino License & Safety

Products Online Casino, Live Casino
License Kahnawake Gaming Commission
Founded 2007

After reviewing Players Palace Casino entirely, we concluded that the online gambling site is a safe place to play. The brand forms part of Fresh Horizons, a reputable enterprise that manages several online casinos under the supervision of the Kahnawake Gaming Commission, a trusted regulatory body in the online casino industry.

Here’s some more detail about the security measures Players Palace Casino takes to keep you safe while on site:

  • Kahnawake Gaming Commission: This enterprise is a reputable Canadian licensing body that regulates hundreds of online casinos. It ensures the implementation of standard security and anti-money laundering protocols.
  • 128-bit SSL encryption: SSL (Secure Socket Layer) encryption ensures that any personal information and on-site activity that passes through Players Paradise Casino is managed safely before being transferred to secure servers.
  • Privacy policy: This document explains what information is collected and how Players Palace Casino uses it. You’ll read about the difference between analytical and performance cookies and how they’ll navigate the site with you.
  • KYC (Know Your Customer) verification: This is a legal requirement that verifies your identity, address, and source of wealth through the submission of documents like your passport, a recent utility bill, and a recent bank statement. This process must be completed before the first withdrawal request.
  • eCOGRA: This is a globally recognised auditor that ensures the game results are fair and random. The body also protects players through the Alternative Dispute Resolution (ADR) protocol, which is a customer complaint platform.
  • HTTPS://: HTTPS (Hypertext Transfer Protocol Secure) is a safer version of its HTTP counterpart as it requires digital certification that allows it to handle financial transactions and information securely.

Players Palace Casino Welcome Bonus Offer

Players Palace Casino gets you started with a three-part welcome package worth up to $500 in match bonuses, which means you’ll get a percentage of your deposit added on to your casino account as bonus funds.

We’ve broken down the welcome package for you to have a better idea of what you’ll get with your first three deposits of $10 or more:

Deposit First Deposit Second Deposit Third deposit
Bonus 100% up to $150 50% up to $200 25% up to $150
Wagering Requirements 200x 200x 30x
  • When compared to online casinos in Canada, the wagering requirement for the first two deposits is relatively high. Personal opinion? We think a 200x playthrough requirement may be asking a bit too much of players.

Players Palace Casino Promotions

There’s plenty more to enjoy once you’re done with your welcome bonus, starting from the monthly promotions Players Palace Casino hosts.

These could be free spins, reload bonuses, or Status Points.

Status Points are the points you’ll collect when playing your favourite games. They contribute towards your VIP level, taking you through the six levels from Green to Diamond. You’ll unlock new prizes with each VIP level, including exclusive bonuses, luxury meals with your personal account manager, and faster withdrawals.

Each new VIP level unlocks a VIP Lucky Jackpot, which is a local progressive jackpot exclusive to Players Palace Casino online casino players. There are five in total. The more you play, the higher your chances of winning the pot.

The last feature of online casino is the Time Of Your Life sweepstakes, which is why Players Palace Casino is one of our favourite Casino Rewards casinos. Select the prize you want to play for (within your VIP level) and collect tickets as you play the games. A random winner will be chosen at the end of the promotional period before a new round of sweepstakes begins.

Players Palace Casino Deposit Methods

When it comes to payment methods, Players Palace Casino has got something for everyone. From credit cards like Visa to Canadian-exclusive providers like Interac, and prepaid vouchers like Neosurf, there’s something for any requirement, which we think proves that the online casino thinks of everyone.

The minimum deposit is $10, which is low when compared to its competitors, making Players Palace Casino ideal for beginner players or those who just want to test the online casino.

Here’s a full list of the payment providers you’ll find at Players Palace Casino casino online:

Payment method Min limit Max limit Exchange fee Proccessing time
Mastercard
Mastercard
C$10 $21,474,836.47 C$0 Instant
VISA
VISA
C$10 $21,474,836.47 C$0 Instant
Interac
Interac
C$10 $21,474,836.47 C$0 Instant
INSTADEBIT
INSTADEBIT
C$10 $21,474,836.47 C$0 Instant
Paysafecard
Paysafecard
C$10 $21,474,836.47 C$0 Instant
eCheck
eCheck
C$10 $21,474,836.47 C$0 Instant
neosurf logo
Neosurf
C$10 $21,474,836.47 C$0 Instant
flexepin logo
Flexepin
C$10 $21,474,836.47 C$0 Instant
Payz
Payz
C$10 $21,474,836.47 C$0 Instant

Players Palace Casino Withdrawal Method

Withdrawals at Players Palace Casino casino are just as easy as deposits. Here’s how to do it:

  • Click on the ‘Bank’ button at the bottom of the page.
  • Click on ‘Withdrawal’ and select your preferred payment method.
  • Type in the amount you wish to withdraw (minimum $50).
  • Fill in any required information that Players Palace Casino casino prompts. This will be saved for your next withdrawal.
  • The Players Palace Casino casino team will process and approve your request within 48 hours.
  • Wait for your funds to reach your account. Depending on your payment method, this could take between a few minutes and ten working days.

Tip: You can choose to withdraw your funds using Visa, Mastercard, Interac e-Transfer, eCheck, iDebit, INSTADEBIT, Express Connect, and MuchBetter.

Payment method Min limit Max limit Exchange fee Proccessing time
Mastercard
Mastercard
C$50 N/A C$0 1 - 10 business days
VISA
VISA
C$50 N/A C$0 1 - 10 business days
  • Note: The time needed to process your withdrawal depends on whether you’ve completed the KYC verification process mentioned in the Players Palace Casino License & Security section.

Players Palace Casino Games

You’ll find over 550 real money slots and games for you to enjoy at Players Palace Casino. Since the site is a Microgaming online casino, you’ll only find titles by this provider and its partnering studios, which we all know has some of the top online slots in Canada. However, you’ve still got a vast range of features and themes, including popular ones like animals, magic, Asian, and ancient Greek.

The Players Palace Casino lobby includes a variety of video slots, fixed and progressive jackpots, blackjack, roulette, baccarat, live casino, and video poker. You can filter through the game categories in the top header. The slots section offers sub-filters that narrow your search via the number of reels and/or paylines.

There are no demo versions of the games at Players Palace Casino. We think the lack of demos is inconvenient as you’re obliged to stake real money immediately, but if you find one you like, you can add it to your favourites for easier access later, which is a nice touch.

Players Palace Casino Sports Betting

We didn’t find a dedicated sportsbook while researching for this Players Palace Casino review. However, we’ll update this space if anything changes in the future.

Players Palace Casino Mobile App

There was no native mobile app at the time of researching for this Players Palace Casino review. However, the developing team optimised the site to be compatible with all desktop, tablet, and smartphone devices. This means you can play your favourite games from any Windows, Android, or iOS device as long as you have a stable internet connection. You can create the illusion of a mobile app by downloading a browser shortcut to your home screen, which I think is great as you get all the benefits of a mobile app without losing much storage space.

Responsible Gaming at Players Palace Casino

Keeping a level head is crucial when gambling online, which is why Players Palace Casino takes responsible gaming seriously. You’ll find a link to a page dedicated to the topic in the footer, where you’ll read about deposit limits, self-exclusions, and other tools available to you. When logged in, you’ll only have a couple of lines about responsible gaming in the terms and conditions, which we think is inconvenient as it would be ideal to have this information easily available to both logged in and logged out players.

Players Palace Casino Customer Support

You’ve got FAQs, live chat, and email customer support channels to choose from at Players Palace Casino. However, what you’ll have access to depends on whether you’re logged in or logged out. Here’s the difference:

Logged In: The ‘Help’ button gives you access to the live chat link. You’ll be greeted by a bot, who will pass you onto an agent if you need further assistance. Remember to click on the ‘Continue’ button as you won’t be transferred otherwise.

Logged Out: You’ll have access to the FAQs, the link to which you’ll find in the footer. The ‘Contact Us’ link gives you access to both the live chat service and the email address ([email protected]).

We tested the live chat as part of the Players Palace Casino casino review and are pleased to report that the agents were quick to respond with detailed answers. What’s more, the service is available around the clock, so help is always readily available.

How to Start Playing at Players Palace Casino

Here’s how to get started at Players Palace Casino casino:

  1. Click on the ‘Play Now’ button.
  2. Complete the first form with your first name, your last name, and your email address.
  3. Confirm your date of birth and your gender.
  4. Create a strong password.
  5. Type in your residential address and confirm your currency.
  6. Enter your mobile number and include your occupation.
  7. Tick the first box to opt in to receive your welcome bonus and other promotions at Players Palace Casino.
  8. Read through the terms and conditions and tick the box if you agree with the terms.
  9. You’ll be presented with a screen giving you your username and password. Hit the ‘Play Now!’ button to get started.
  10. Click on the red button to open the deposit options. Select your preferred provider and follow the prompts.
  11. Use your deposit to play the games.
  12. When you’re ready to withdraw, click on the deposit button and switch to ‘withdraw’.
  13. Select your preferred provider and follow the prompts.
  14. Wait for your funds to arrive in your account.

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